Kempinski Palace Cairo

5.0 star property
VIP Access

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Photo gallery for Kempinski Palace Cairo

Property amenity
8 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Eastern Ring Road, First Settlement, New Cairo, 11477
  • Place, KidZania Cairo
    ‪6 min drive‬
  • Place, Cairo Festival City Mall
    ‪7 min drive‬
  • Place, Downtown Katameya
    ‪10 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

  • City view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

New Cairo

Kempinski Palace Cairo places you within a 15-minute drive of popular attractions such as Cairo Festival City Mall and Citystars Heliopolis. This 245-room, 5-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym.

What's nearby

  • KidZania Cairo - 6 min drive - 2.9 miles
  • Cairo Festival City Mall - 7 min drive - 3.1 miles
  • Downtown Katameya - 10 min drive - 3.6 miles
  • City Centre Almaza Shopping Mall - 10 min drive - 5.7 miles
  • Al Manara International Conferences Center - 11 min drive - 5.0 miles

Getting around

  • El-Obour Station - 12 min drive
  • Haroun Station - 12 min drive
  • Cairo Intl. Airport (CAI) - 17 min drive

Restaurants

  • ‪Kazuko - ‬3 min drive
  • ‪Vip Club Lounge - ‬3 min walk
  • ‪JW Marriott Executive Lounge - ‬2 min drive
  • ‪Wadi Degla Terrace - ‬4 min drive
  • ‪Lucca - ‬11 min walk

About this property

Kempinski Palace Cairo

Kempinski Palace Cairo features a full-service spa, an outdoor pool, and a children's pool. Parking is USD 4.5 per night (USD 5 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 25 per person one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
32-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Fireplaces, minibars, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Resense Spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 4.50 per night)
  • Secured, covered valet parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 35 for adults and USD 9 to 17.50 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bab Al Qasr
  • Lucca
  • Romanov
  • The State
  • Yana

Things to do

  • 24-hour health club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (90 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 45.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults, and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Covered self parking fee: USD 4.5 per night (in/out privileges)
  • Covered valet parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 45.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Frequently asked questions

Is a free cancellation option available at Kempinski Palace Cairo?

Kempinski Palace Cairo offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Kempinski Palace Cairo?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Kempinski Palace Cairo on May 12, 2026 start from $231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Kempinski Palace Cairo?

This hotel is located in New Cairo, close to Citystars Heliopolis, Cairo Festival City Mall, and Downtown Katameya. You'll also find Rehab Mall 1 and Maxim Mall nearby.

Is there a spa available at Kempinski Palace Cairo?

Resense Spa is the hotel's spa and services include hot stone massages, couples treatments, and body wraps.

Does Kempinski Palace Cairo have a casino on the premises?

No, Kempinski Palace Cairo doesn't have a casino.

Will I find an indoor pool at Kempinski Palace Cairo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Kempinski Palace Cairo have a restaurant that serves breakfast?

Yes, Kempinski Palace Cairo has 8 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Kempinski Palace Cairo allow pets to stay free of charge?

No, pets and service animals aren't allowed at Kempinski Palace Cairo.

How far is the airport from Kempinski Palace Cairo?

The closest major airport to Kempinski Palace Cairo is Cairo Intl. Airport (CAI), which is 8.1 mi away (17 minutes by car).

Does Kempinski Palace Cairo have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Kempinski Palace Cairo.

Kempinski Palace Cairo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 278 reviews
Rating 8 - Good. 60 out of 278 reviews
Rating 6 - Okay. 31 out of 278 reviews
Rating 4 - Poor. 14 out of 278 reviews
Rating 2 - Terrible. 13 out of 278 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

noon

Stayed 5 nights in Jan 2026

10/10 Excellent

Walid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes amazing
Stayed 7 nights in Dec 2025

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
Love everything there from the service to the staff to the lobby people everything is great
Stayed 6 nights in Jan 2026

8/10 Good

Hisham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very welcoming and amenities were very nice .. noting I when I reserved the room it said it includes a bath tub but when I arrived . It showed it doesn’t .. I was disappointed honestly
Stayed 3 nights in Jan 2026

8/10 Good

Davod

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good dining nice environment
Stayed 2 nights in Dec 2025

6/10 Okay

hatem

Stayed 4 nights in Jan 2026

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at Royal Maxim Kempinski, and I would like to express my sincere appreciation to the outstanding staff who made our experience truly memorable. Special thanks to Mrs. Merna from the Front Office for her exceptional professionalism, kindness, and cooperation. She went above and beyond to assist me and my daughter, making us feel very welcome and well taken care of from the moment we arrived. I would also like to thank Chef Hosam and Mr. Mahmoud at the restaurant for their excellent service and warm hospitality. The food quality, attention to detail, and friendly attitude made every meal enjoyable. Thank you to the entire team for such a pleasant and comfortable stay. I truly look forward to visiting again.
Stayed 3 nights in Dec 2025

2/10 Terrible

Azmi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1- the furniture has tears and stains. 2- everything was very over priced. 3- stayed 3 nights without heater until they fixed it. 4- the indoor pool is not for kids, which was a disappointment to us. We have booked because of the heated pool but it wasn’t mentioned anywhere. 5- not worth the money paid.
Stayed 5 nights in Dec 2025

10/10 Excellent

Melih

Stayed 3 nights in Dec 2025

10/10 Excellent

Hossam

Stayed 6 nights in Dec 2025

2/10 Terrible

Oluwasegun

Stayed 2 nights in Dec 2025

10/10 Excellent

Fatma, Amman

Stayed 2 nights in Dec 2025

2/10 Terrible

Kathryn

Stayed 4 nights in Nov 2025

10/10 Excellent

Tarek, LaSalle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this property wild I was there!
Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2025

6/10 Okay

Mohammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
🔌 plugs
Stayed 2 nights in Nov 2025

10/10 Excellent

RAMI

Stayed 8 nights in Nov 2025

10/10 Excellent

Nagla

Stayed 4 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

10/10 Excellent

RESUL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent reception clean spacious rooms delicisous breakfast
Stayed 5 nights in Oct 2025

10/10 Excellent

RESUL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Reception Staff, Great Rooms, Clean, Spacious, Many Amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

Shailen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, particularly the ladies in red (special recognition for Eman).
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING STAY

WOW!!!!! This hotel is a five star experience. It was absolutely wonderful. The breakfast buffet was insane. So many different selections. Staff was so attentive the hotels absolutely gorgeous and the rooms so beautiful. I have nothing bad to say about this hotel!!!! it was taught large at such a great price.
Stayed 1 night in Aug 2025

8/10 Good

Madian, springfield gardens

Stayed 1 night in Jul 2025

6/10 Okay

Mohamed

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2025