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Recent guest reviews

no clean

Very nice view and the breakfast was awesome , location ideal

Very friendly staff and great location. Wonderful restaurant upstairs.

Very nicely appointed rooms. I had a room with a view of the Nile River and the city. I had a 2 room suite. Hotel staff showed me how to exchange money in the machine.

We were very happy with our accommodations. The room was clean, bed comfortable, breakfast was a highlight. The location was good for us, and a nice view. The cafe upstairs had good food at reasonable prices based on US standards. The staff was good. Only problem was the check in process was very slow, but no big deal.f

I had a city view room which had a really nice view of the Cairo Tower. The room was nice except for the weak water pressure from the shower- something another reviewer mentioned. The restaurant downstairs is nice. The food was good and it was a nice refuge from the bustling (and often scam-filled) city scene. Also like someone else mentioned, if you want snacks or drinks, go to the guy around the corner (exit hotel, go left to end of block). He sold me three bottled drinks and two bags of chips for 12EGP pounds! The location of this hotel is hard to beat. It's about a 10 minute walk to the Cairo Museum and about 5 minutes to the Tower. One word of caution though- the scammer taxi drivers will try to pull this one on you AFTER negotiating the fare and driving off: You said Novatel Airport, right? Pretending like they confused the Novatel by the airport with the one downtown, they'll then double your previously agreed upon price. So make darn sure you are both on the same page BEFORE you let them even touch you luggage. Write it down and hand it to them if you have to. And don’t fall for the 60p vs. $60 confusion either. Last time I checked, Egypt still had their own currency!

Wonderful staff who were very accommodating and patient with guests from another country. Highly recommend based on price and location in Cairo. Downside... if you want to extend your stay, you have to book it on the computer instead of in person at the desk, it was sort of inconvenient. Other than that, the hotel is beautiful and very clean. All staff was friendly and very helpful. Not to mention the amazing view from the room and rooftop!

This place is well located, the room are clean and the staff are good with the exception of the Travel Agency, though that is a franchise anyway and not directly employed by the hotel.

Good 4-star value for money. Staff all very friendly and helpful. Everything works. The gym and the pool are not big, but sufficient for a little relaxation. Only gripe was quality of breakfast, all rather run-of-the-mill. Well situated 300 metres from metro.

3 Saraya El Gezira street Cairo

Hotel highlights

  • Walking distance to Egyptian Museum and Cairo Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Novotel Cairo El Borg places you in Gezira, within a leisurely stroll of popular sights such as Egyptian Museum and Cairo Tower. This 4-star hotel has 141 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

The 141 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and safes. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also available.


Property features

At Novotel Cairo El Borg, guests enjoy a full-service spa, an outdoor pool, and a gym. Self parking is available for USD 10 per day. The 24-hour front desk has staff standing by to help with concierge services, access to locker space, and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a business center.

Room options

Superior Room, 2 Twin Beds (Riverside)

2 Twin Beds | Sleeps 4

Superior Double Room, 1 Double Bed with Sofa bed

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Superior Suite, 1 Double Bed with Sofa bed

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Superior Double Room, 1 Double Bed with Sofa bed (River Side)

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Novotel Cairo El Borg

Everyone (5) Family (2) Other (2) Friends (1)
2
Everyone

no clean

By on Aug 24, 2020

Review comment responded on Aug 28, 2020

Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Abdellatif Gebril General Manager .

2
Everyone

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel El Borg, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

5
Family

Very nice view and the breakfast was awesome , location ideal

By on Mar 8, 2019

Review comment responded on Mar 13, 2019

Dear Mr. Abdulhameed , thanks for choosing Novotel Cairo El Borg for your visit, we are delighted to read that you enjoyed your stay with us, We shared your comments with our team, and they are all very pleased to receive such positive feedback. Thank you again for sharing your experience. We look forward to having the pleasure of welcoming you soon Thanks & best regards Abdellatif Gebril General Manager

5
Friends

Very friendly staff and great location. Wonderful restaurant upstairs.

By on Feb 22, 2019

Review comment responded on Mar 30, 2019

Dear Our value guest , thanks for choosing Novotel Cairo El Borg for your visit, we are delighted to read that you enjoyed your stay with us, We shared your comments with our team, and they are all very pleased to receive such positive feedback. Thank you again for sharing your experience. We look forward to having the pleasure of welcoming you soon Thanks & best regards Abdellatif Gebril General Manager

5
Everyone

Very nicely appointed rooms. I had a room with a view of the Nile River and the city. I had a 2 room suite. Hotel staff showed me how to exchange money in the machine.

By on Dec 2, 2018

Review comment responded on Dec 2, 2018

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Nov 13, 2018

Review comment responded on Nov 14, 2018

Thanks for staying with us. We appreciate your feedback!

5

great breakfast clean room

Everyone

We were very happy with our accommodations. The room was clean, bed comfortable, breakfast was a highlight. The location was good for us, and a nice view. The cafe upstairs had good food at reasonable prices based on US standards. The staff was good. Only problem was the check in process was very slow, but no big deal.f

By on Apr 15, 2017

Review comment responded on May 16, 2017

Dear Sir,, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4

excellent location!

Other

I had a city view room which had a really nice view of the Cairo Tower. The room was nice except for the weak water pressure from the shower- something another reviewer mentioned. The restaurant downstairs is nice. The food was good and it was a nice refuge from the bustling (and often scam-filled) city scene. Also like someone else mentioned, if you want snacks or drinks, go to the guy around the corner (exit hotel, go left to end of block). He sold me three bottled drinks and two bags of chips for 12EGP pounds! The location of this hotel is hard to beat. It's about a 10 minute walk to the Cairo Museum and about 5 minutes to the Tower. One word of caution though- the scammer taxi drivers will try to pull this one on you AFTER negotiating the fare and driving off: You said Novatel Airport, right? Pretending like they confused the Novatel by the airport with the one downtown, they'll then double your previously agreed upon price. So make darn sure you are both on the same page BEFORE you let them even touch you luggage. Write it down and hand it to them if you have to. And don’t fall for the 60p vs. $60 confusion either. Last time I checked, Egypt still had their own currency!

By on Apr 27, 2015

4

wonderful experience for travelers

Family

Wonderful staff who were very accommodating and patient with guests from another country. Highly recommend based on price and location in Cairo. Downside... if you want to extend your stay, you have to book it on the computer instead of in person at the desk, it was sort of inconvenient. Other than that, the hotel is beautiful and very clean. All staff was friendly and very helpful. Not to mention the amazing view from the room and rooftop!

By on Jul 15, 2012

4

nice hotel in good area

Friends

This place is well located, the room are clean and the staff are good with the exception of the Travel Agency, though that is a franchise anyway and not directly employed by the hotel.

By on Sep 27, 2011

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