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Recent guest reviews

The Nile View being on the 12th floor, was nice. However, the downsides to my stay were as the followings: 1- I booked through Orbitz.com, however, the hotel receipt shows Expedia.com. 2- During check-in, I was asked for 1000 EGP as a deposit, whereas it was not mentioned at all. I had to pay it of course. 3- During check-out, the luggage was not taken down and I had to wait over an hour. 4- More importantly, and most annoying thing is that two of our luggage, the handle broke down (torn apart) and I saw the porter pushing down the luggage by his feet several times, and not using a trolly. Even down the steps, he is pushing it further like was playing football. Third luggage (fabric) the ribbon handle was torn and I had to carry it on my arm as I could not place it on my shoulder. I spoke to the customer service agent and she told me: Well, we don't have staff and you want your luggage, so here it is.

Great staff, extremely helpful and facility was well maintained, would return in the future

Very helpful staff, the hotel is located at a safe part of the city, love the breakfast

21 Mohamed Mazher Street Cairo

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool
  • Health club

Located in Zamalek within 2 miles (3 km) of Cairo Tower, Hilton Cairo Zamalek Residences is within a few miles (5 km) of other popular sights such as Egyptian Museum. This 164-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a gym, and a lazy river.


Dining

Get your fill of international cuisine for lunch, or dinner at Tea Time Lounge, one of 4 onsite restaurants, or enjoy the pool views at Nile Breeze. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

The 164 rooms have an array of amenities, including minibars, electric kettles, and free bottled water. Guests can expect to find WiFi, wired Internet, and LCD TVs. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and free tea bags/instant coffee are also available.


Property features

Hilton Cairo Zamalek Residences features an outdoor pool, a lazy river, and a children's pool. Valet parking is USD 13 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 70 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Ambassador Suite, Multiple Beds, Non Smoking

1 King Bed and 2 Twin Beds | Sleeps 6

Twin Guest Room

2 Twin Beds | Sleeps 2

One bedroom suite Nile view

1 King Bed | Sleeps 3

King Deluxe Room With Nile View

1 King Bed | Sleeps 3

Guest reviews for Hilton Cairo Zamalek Residences

Everyone (4) Family (1)
4
Everyone

By on Dec 29, 2021

3
Family

The Nile View being on the 12th floor, was nice. However, the downsides to my stay were as the followings: 1- I booked through Orbitz.com, however, the hotel receipt shows Expedia.com. 2- During check-in, I was asked for 1000 EGP as a deposit, whereas it was not mentioned at all. I had to pay it of course. 3- During check-out, the luggage was not taken down and I had to wait over an hour. 4- More importantly, and most annoying thing is that two of our luggage, the handle broke down (torn apart) and I saw the porter pushing down the luggage by his feet several times, and not using a trolly. Even down the steps, he is pushing it further like was playing football. Third luggage (fabric) the ribbon handle was torn and I had to carry it on my arm as I could not place it on my shoulder. I spoke to the customer service agent and she told me: Well, we don't have staff and you want your luggage, so here it is.

By on Apr 23, 2019

Review comment responded on May 8, 2019

Dear Our Valued Guest, I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hilton Cairo Zamalek and the efforts you took to share your views with us. For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential. Therefore I have discussed all your respective comments into details with our management team. Who I can assure you, has taken the necessary measures to ensure that those comments are rectified and be confident that we will follow-up on the point you have outlined to avoid recurrence. Thank you once again for your feedback and I look forward to welcoming you once again at Hilton Cairo Zamalek in the soonest future

4
Everyone

By on Mar 29, 2019

Review comment responded on Apr 1, 2019

Dear Valued guest, Thank you for rating and reviewing our hotel and taking a moment to share your comment. We look forward to welcoming you back soon.

5
Everyone

Great staff, extremely helpful and facility was well maintained, would return in the future

By on Jan 7, 2019

Review comment responded on Jan 9, 2019

Dear Our Valued Guest, I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hilton Cairo Zamalek and the efforts you took to share your views with us. For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential. Therefore I have discussed all your respective comments into details with our management team. Who I can assure you, has taken the necessary measures to ensure that those comments are rectified and be confident that we will follow-up on the point you have outlined to avoid recurrence. Thank you once again for your feedback and I look forward to welcoming you once again at Hilton Cairo Zamalek in the soonest future Sincerely,

5
Everyone

Very helpful staff, the hotel is located at a safe part of the city, love the breakfast

By , from Boston USA on Oct 25, 2018

Review comment responded on Oct 30, 2018

Dear our valued Guest: Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely,

Hilton Cairo Zamalek Residences

21 Mohamed Mazher Street, Cairo, 11211
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