All the staff is so friendly and helpful and especially the breakfast buffet is awesome! Everyone was amazing and made our stay very enjoyable. I can’t wait to be back again
Rooms and amenities are old and. Quality of room service good is not good.
furniture is outdated a little bit...service is great
Beautiful very nice place to stay very friendly awesome
Everything was very nice would definitely go again
The stay was pleasant until I got back from my trip and realized there was an unauthorized charge from the hotel. The hotel has ignored two emails asking about the charge. I had no other option but to dispute the charge with my bank. I will never stay in this hotel again for that reason.
The staff was very nice & welcoming. The hotel is very close to the airport & to the highway to go anywhere in Cairo The room was nice. Being a Hilton honor diamond member, they offered us a nice upgrade with lounge access as well.
Located in Heliopolis, Hilton Cairo Heliopolis is within a few miles (5 km) of popular sights such as Baron Empain Palace and City Stars. This 589-room, 5-star hotel has 3 outdoor pools along with a casino and 7 restaurants.
Enjoy dining at Egyptian Night, one of 7 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.
All 589 individually decorated rooms provide minibars, electric kettles, and free bottled water. For entertainment, guests can expect to find LCD TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include laptop-compatible safes, phones, and ironing boards.
Guests of Hilton Cairo Heliopolis have access to 3 outdoor pools, a casino, and a children's pool. Self parking is offered for USD 7 per day. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a fitness center, outdoor tennis courts, and free WiFi in public areas.
All the staff is so friendly and helpful and especially the breakfast buffet is awesome! Everyone was amazing and made our stay very enjoyable. I can’t wait to be back again
Rooms and amenities are old and. Quality of room service good is not good.
Dear Mr Adel We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
furniture is outdated a little bit...service is great
Thank you so much for your comment
Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Once again, thank you for your time. We are indeed very happy to read such a positive impression of our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon to our lovely hotel. Sincerely yours, Ayman Aly Quality Manager
Beautiful very nice place to stay very friendly awesome
Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Your words of praise about the team helpfulness & friendliness have encouraged us to scale greater heights of excellence. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon at our lovely hotel. Sincerely yours, Ayman Aly Quality Manager
Everything was very nice would definitely go again
Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Once again, thank you for your time. We are indeed very happy to read such a positive impression of our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon to our lovely hotel. Sincerely yours, Ayman Aly Quality Manager
Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Your words of praise about the team helpfulness & friendliness have encouraged us to scale greater heights of excellence. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon at our lovely hotel. Sincerely yours, Ayman Aly Quality Manager
The stay was pleasant until I got back from my trip and realized there was an unauthorized charge from the hotel. The hotel has ignored two emails asking about the charge. I had no other option but to dispute the charge with my bank. I will never stay in this hotel again for that reason.
Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! I would like to personally apologize for any unfortunate incident that you experienced during your stay with us. Please rest assured we will evaluate points mentioned in your feedback moving forward as we work to more effectively address the needs of our guests. Please send us more details about your stay to investigate this issue and feed you back with results. We value your comments and hope to better serve you in the future. Sincerely yours, Ayman Aly
The staff was very nice & welcoming. The hotel is very close to the airport & to the highway to go anywhere in Cairo The room was nice. Being a Hilton honor diamond member, they offered us a nice upgrade with lounge access as well.
Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Your words of praise about the team helpfulness & friendliness have encouraged us to scale greater heights of excellence. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon at our lovely resort. Sincerely yours, Ayman Aly Quality Manager
Thanks for staying with us. We appreciate your feedback!