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The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions

Property class: 5 and above
VIP Access

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Photo gallery for The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions

An outdoor dining area with wooden tables and chairs, surrounded by large umbrellas and palm trees, overlooking the ocean.
A restaurant with outdoor seating, surrounded by large trees and a mountain in the background.
A swimming pool with lounge chairs and umbrellas, surrounded by lush greenery and a white building with balconies.
A beach lined with tall palm trees.
A bedroom with a bed, a television, two lamps, a ceiling fan, and a view through a sliding door.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
99 Williams Esplanade, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪2 min walk‬
  • Place, Palm Cove Jetty
    ‪10 min walk‬
  • Place, Back Shot Beach
    ‪16 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Villa Casablanca Private Pool & Spa | Adults Only Beachfront · 28 Inclusions Included

A resort with a swimming pool, covered seating areas, and lush tropical landscaping.

Villa Casablanca Private Pool & Spa | Adults Only Beachfront · 28 Inclusions Included

  • 1744 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Verandah Spa | Adults Only Beachfront · 28 Inclusions Included

A four-poster bed with a wooden frame, a white headboard, and a beige throw blanket. There is a wicker chair and a small table with a lamp. A large window with a view of greenery is visible.

Verandah Spa | Adults Only Beachfront · 28 Inclusions Included

  • 754 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Brigadier | Adults Only Beachfront · 28 Inclusions Included

A bedroom with a bed, a television, two lamps, a ceiling fan, and a view through a sliding door.

Brigadier | Adults Only Beachfront · 28 Inclusions Included

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio | Adults Only Beachfront · 28 Inclusions Included

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, a sofa, and a small round table with a book.

Studio | Adults Only Beachfront · 28 Inclusions Included

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Spa Apartment | Adults Only Beachfront · 28 Inclusions Included

  • Garden view
  • 1744 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio | Adults Only Beachfront · 28 Inclusions Included

A hotel room with a balcony, a bed with a canopy, a sofa, a coffee table, and a dining area with a glass table.

Studio | Adults Only Beachfront · 28 Inclusions Included

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Spa; Reef Suite | Adults Only Beachfront · 28 Inclusions Included

A bathroom with a bathtub, a sink, and a window overlooking a balcony with plants.

Ocean View Spa; Reef Suite | Adults Only Beachfront · 28 Inclusions Included

  • Ocean view
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Spa Apartment

A patio with lounge chairs, a table, and an umbrella.

Two Bedroom Spa Apartment

  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Spa | Adults Only Beachfront · 28 Inclusions Included

A modern bathroom with a freestanding bathtub, a wooden vanity, and a window with blinds.

Premier Spa | Adults Only Beachfront · 28 Inclusions Included

  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Brigadier Spa | Adults Only Beachfront · 28 Inclusions Included

Room

Brigadier Spa | Adults Only Beachfront · 28 Inclusions Included

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View | Adults Only Beachfront · 28 Inclusions Included

A spacious bedroom with a four-poster bed, a sitting area with wicker furniture, and a balcony with outdoor seating.

Ocean View | Adults Only Beachfront · 28 Inclusions Included

  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Melaleuca Spa | Adults Only Beachfront · 28 Inclusions Included

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Ocean View Suite | Adults Only Beachfront · 28 Inclusions Included

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cairns

Located in Palm Cove, The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions is adjacent to Palm Cove Beach. This 67-room, 5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Palm Cove Beach - 2 min walk - 0.1 miles
  • Palm Cove Jetty - 10 min walk - 0.5 miles
  • Back Shot Beach - 16 min walk - 0.9 miles
  • Buchan Point - 19 min walk - 1.0 mile
  • Macalister Range National Park - 3 min drive - 1.4 miles

Getting around

  • Redlynch Station - 21 min drive
  • Cairns Intl. Airport (CNS) - 28 min drive

Restaurants

  • ‪Nu Nu Restaurant - ‬9 min walk
  • ‪Palm Cove Tavern - ‬9 min walk
  • ‪The Bluewater Tavern - ‬11 min drive
  • ‪Palm Cove Surf Club - ‬4 min walk
  • ‪Burger Inn - ‬10 min drive

About this property

The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions

At The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions, guests have access to a full-service spa, 2 outdoor pools, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only hotel include a hot tub, conference space, and a business center.
Guests can expect to find free WiFi and 32-inch TVs with cable channels and DVD players. Beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. Minibars, electric kettles, and free newspapers are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Reef House Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered, secured self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Books
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Stereo
  • TV in common areas
  • Video library
  • Wine tasting room
  • Yoga classes

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Colonial architecture
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Free daily newspapers
  • Individually furnished
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 40.0 per night
  • Children younger than 16 are not permitted to stay at this adults-only property (only guests 16 and older are allowed)

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 42 per person
  • Rollaway bed fee: AUD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 18386276853

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Reef House Hotel
Reef House Hotel Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection Hotel
Reef House MGallery Collection Hotel
Reef House MGallery Collection
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
Reef House Palm Cove MGallery Sofitel
Reef House MGallery Sofitel

Frequently asked questions

Is free cancellation available at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions on Nov 27, 2026 start from $572, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

This hotel is situated in Palm Cove, just steps from Palm Cove Beach. You'll also find Clifton Beach and Kewarra Beach within a short drive.

Is parking available on site at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

Reef House Spa is the hotel's spa and services include detox wraps, aromatherapy, mani/pedis, and massages.

Does The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a restaurant, and champagne service at this hotel.

Does The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions have a casino?

No, The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions doesn't have a casino.

Is there an indoor pool at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have 24-hour pool access.

What will couples enjoy most about a stay at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

This adults-only hotel offers many amenities for couples, including champagne service as well as a restaurant and 2 outdoor pools.

Are there hot tubs at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions feature a restaurant that includes a breakfast menu?

Yes, The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions allow pets to stay for free?

No, pets aren't allowed at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions.

Are there connecting rooms at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

The closest major airport to The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions is Cairns Intl. Airport (CNS), which is 16 mi away (28 minutes by car).

Are there rooms with balconies that I can book at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy ocean and garden views.

The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 720 reviews
Rating 8 - Good. 202 out of 720 reviews
Rating 6 - Okay. 50 out of 720 reviews
Rating 4 - Poor. 23 out of 720 reviews
Rating 2 - Terrible. 3 out of 720 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
We had very relaxing time at the beautiful hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd time there was as great as the first couple of times. Love the relaxing vibe and the fun inclusions.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service and top location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room in this great small boutique hotel. Friendly and helpful staff. Great location, amenities and onsite activities
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly cooked breakfast on the large deck overlookig the sea - what a great way to start a day!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming accommodations, professional and friendly staff members, so relaxing…it was an amazing stay.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful resort. The property is absolutely stunning as are the staff! You don’t need to leave the resort, everything is at your fingertips. The included activities are an added bonus and a great way to meet new people. Every staff member always had a smile on their face and nothing was too much trouble.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service with a relaxed atmosphere. The food and dining experience was fantastic. Would highly recommend
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming and accommodating of any need. The restaurant was fantastic.
Stayed 17 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inclusions were good value, pools were lovely & staff accommodating.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect location accompanied by great price
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great, they went above and beyond. First time staying at an 18+ resort and better than expected. Great to relax by the pool and read in silence. Will look to come back again.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never visited Palm Cove and were delighted from the moment we checked in we were welcomed and well looked after The Reef House Retreat was bliss and we’ll be back !
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Reef House was excellent, fantastic staff led by Cedric - they all were friendly, helpful and could not do enough to make our stay more memorable. Great food, position at Palm Cove
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! We had an amazing time - the service is outstanding and you can’t help but be relaxed amongst the amazing gardens and pools. Thank you for a wonderful stay!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world charm with excellent service

Delightful property Old world charm Excellent staff Beautiful surroundings Client focused Restaurant has an excellent menu Would suit couples wanting a relaxed atmosphere with a quiet ambiance Highly recommend
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Convenient

I loved staying at Reef House. The grounds are beautiful and we especially loved the mineral pool and spa. The bed is very comfy and the location is great. We would definitly come again!
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, quiet. Excellent staff and service. Top draw. Will be back.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing experience!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was tranquil and very chilled which was exactly what we needed. The room, facilities, location and staff were all exceptional. For an adults only retreat, it was perfect. The food, breakfast lunch and dinner were next level amazing. Dinner was chefs kiss perfect.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Great time
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service- adults only
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy I found this place. I have a gluten allergy and every meal was appetizing and prepared safely! The hospitality of the staff was amazing. It really stood out as the best place I stayed throughout all of Australia.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience from the moment we walked in. The property is beautiful, the cocktails a plenty and the staff were so friendly and accommodating. A perfect romantic, relaxing getaway for special occasions. We will be back!
Stayed 4 nights in Apr 2023