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Cleo Lake Kivu Hotel

4.0 star property
Hotel in Bwishyura with a full-service spa and free breakfast

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Photo gallery for Cleo Lake Kivu Hotel

Exterior
Exterior
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Exterior
Deluxe Suite | Premium bedding, memory foam beds, in-room safe, desk

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Cleo Lake Kivu, Bwishyura, Western Province
  • Place, Gisenyi Beach
  • Place, Parc National des Virunga
  • Place, Museum of Environment
    ‪4 min drive‬
  • Airport, Goma (GOM)
    ‪88 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, in-room safe, desk

Deluxe Suite

  • 409 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Apartment

Junior Apartment | Premium bedding, memory foam beds, in-room safe, desk

Junior Apartment

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Villa

Presidential Villa | Premium bedding, memory foam beds, in-room safe, desk

Presidential Villa

  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds

About the neighborhood

Kibuye

Cleo Lake Kivu Hotel places you next to Kivu Lake and within a 15-minute walk of Museum of Environment. This 18-room, 4-star hotel has free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Museum of Environment - 4 min drive - 1.2 miles
  • Les Chutes de Ndaba - 28 min drive - 17.2 miles

Restaurants

  • ‪Assabe - ‬20 min drive
  • ‪The Right Bar - ‬6 min drive
  • ‪KIVU coffee cup - ‬7 min drive
  • ‪Mutima Mwiza - ‬19 min drive
  • ‪Fast Food & Take Away - ‬6 min drive

About this property

Cleo Lake Kivu Hotel

Hotel in Bwishyura with a full-service spa and free breakfast
Guests staying at Cleo Lake Kivu Hotel enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Other amenities at this spa hotel include laundry facilities, a banquet hall, and a garden.
60-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include dining areas, sitting areas, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, C & C Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Aerial view
CHATEAU LE MARARA
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
$289 nightly
The price is $350
Jan 17 - Jan 18
Total with taxes and fees
CHATEAU LE MARARA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Chef service
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura

Frequently asked questions

Is a free cancellation option available at Cleo Lake Kivu Hotel?

Cleo Lake Kivu Hotel provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Cleo Lake Kivu Hotel?

This hotel is located in Bwishyura, just steps from Kivu Lake. Museum of Environment is within a walking distance of 0.8 mi.

Is parking available on site at Cleo Lake Kivu Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Cleo Lake Kivu Hotel?

C & C Spa is the hotel's spa and services include Thai massages, Swedish massages, aromatherapy, and body wraps.

Does Cleo Lake Kivu Hotel have a casino on the premises?

No, Cleo Lake Kivu Hotel doesn't have a casino.

Will I find an indoor pool at Cleo Lake Kivu Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Cleo Lake Kivu Hotel?

There are many amenities for couples at this hotel, including in-room massages and access to a chef in each guestroom with some featuring lake views.

Are there hot tubs at Cleo Lake Kivu Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Cleo Lake Kivu Hotel have a restaurant with a breakfast menu?

Yes, Cleo Lake Kivu Hotel serves free cooked-to-order breakfasts each morning from its restaurant.

Will Cleo Lake Kivu Hotel allow pets to stay for free?

No, pets aren't allowed at Cleo Lake Kivu Hotel.

Does Cleo Lake Kivu Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Cleo Lake Kivu Hotel?

No, you won't find guestrooms with balconies at Cleo Lake Kivu Hotel.

Cleo Lake Kivu Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Stayed 1 night in Apr 2024

10/10 Excellent

Martin, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
Stayed 1 night in Oct 2023

10/10 Excellent

Dobbie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.
Stayed 1 night in Oct 2023