The Red Palm Suites and Restaurant

3.0 star property
Hotel with free parking, a quick walk to Gaisano Mall

Choose dates to view prices

Photo gallery for The Red Palm Suites and Restaurant

Property entrance
Exterior
Exterior
Reception
Junior Suite Room | Egyptian cotton sheets, premium bedding, individually decorated, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Villa Kananga Road, Butuan, Caraga, 8600
  • Gaisano Mall
    ‪8 min walk‬
  • SM City Butuan
    ‪12 min walk‬
  • Robinsons Place Butuan
    ‪20 min walk‬
  • Butuan (BXU-Bancasi)
    ‪11 min drive‬

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Room options

Comfort Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Comfort Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Queen Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Butuan

The Red Palm Suites and Restaurant places you within a 15-minute stroll of popular sights such as Gaisano Mall and SM City Butuan. This 20-room, 3-star hotel welcomes guests with conveniences like a restaurant and free self parking.

What's nearby

  • Gaisano Mall - 8 min walk - 0.5 miles
  • SM City Butuan - 12 min walk - 0.7 miles
  • St Joseph Cathedral - 15 min walk - 0.8 miles
  • Robinsons Place Butuan - 20 min walk - 1.1 miles
  • Butuan National Museum - 4 min drive - 1.2 miles

Getting around

  • Butuan (BXU-Bancasi) - 7 min drive

Restaurants

  • ‪Jollibee - ‬14 min walk
  • ‪True Brew Gourmet Coffee Shop - ‬8 min walk
  • ‪Red Palm Suites and Restaurant - ‬1 min walk
  • ‪Chowking - ‬10 min walk
  • ‪True Brew - ‬8 min walk

About this property

The Red Palm Suites and Restaurant

Hotel with free parking, a quick walk to Gaisano Mall
Guests of The Red Palm Suites and Restaurant enjoy free WiFi in public areas, conference space, and a banquet hall. There's free parking, and an airport shuttle (available 24 hours) for PHP 500.00 per person roundtrip. Front-desk staff can assist with luggage storage and tours/tickets. This hotel also has a gift shop.
Guests can expect to find flat-screen TVs with cable channels. Beds sport Egyptian cotton sheets and bathrooms offer free toiletries. Desks are also available.

Languages

English

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 5:30 AM to 10:00 AM for a fee: PHP 160 to 210 per person
  • A restaurant

Things to do

  • Shopping mall

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No elevator
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in time starts at 1 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 5 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 650.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: PHP 500.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 160 to 210 per person
  • Airport shuttle fee: PHP 500.00 per person (roundtrip)
  • Rollaway bed fee: PHP 650.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
  • Check-in: 1 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Red Palm Suites Hotel Butuan
Red Palm Suites Hotel
Red Palm Suites Butuan
Red Palm Suites
The Red Palm Suites Restaurant
The Red Palm Suites and Restaurant Hotel
The Red Palm Suites and Restaurant Butuan
The Red Palm Suites and Restaurant Hotel Butuan

Frequently asked questions

Are free cancellation options available at The Red Palm Suites and Restaurant?

The Red Palm Suites and Restaurant provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Red Palm Suites and Restaurant?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at The Red Palm Suites and Restaurant on Jun 7, 2025 start from $36.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Red Palm Suites and Restaurant?

This hotel is located in Butuan, a short 10-minute walk from Gaisano Mall and also 12 minutes on foot from SM City Butuan. You'll also find Robinsons Place Butuan and St Joseph Cathedral within a short drive.

Is there parking available at The Red Palm Suites and Restaurant?

Yes, self parking is offered for free at the hotel.

Does The Red Palm Suites and Restaurant have a casino at the property?

No, The Red Palm Suites and Restaurant doesn't have a casino.

Will I find an indoor pool at The Red Palm Suites and Restaurant?

No, there is no indoor pool at this hotel.

Is The Red Palm Suites and Restaurant a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and a turndown service as well as a restaurant.

Does The Red Palm Suites and Restaurant have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Red Palm Suites and Restaurant have a restaurant that serves breakfast?

Yes, The Red Palm Suites and Restaurant serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will The Red Palm Suites and Restaurant allow pets to stay for free?

No, pets and service animals aren't allowed at The Red Palm Suites and Restaurant.

Are there connecting rooms at The Red Palm Suites and Restaurant?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Red Palm Suites and Restaurant?

The closest major airport to The Red Palm Suites and Restaurant is Butuan (BXU-Bancasi), which is 4.4 mi away (7 minutes by car).

Are there rooms with balconies at The Red Palm Suites and Restaurant?

No, there aren't any guestrooms with balconies at The Red Palm Suites and Restaurant.

The Red Palm Suites and Restaurant Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of the staff, home made food was consistently delicious and cleanliness of the facility is remarkable. Local transportation services at the entrance are easily accessible and inexpensive. Highly recommended!
Stayed 1 night in Jan 2025

8/10 Good

Emma

Stayed 1 night in Dec 2023

10/10 Excellent

garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Very clean. Decent breakfast included.
Stayed 3 nights in Oct 2023

4/10 Poor

Ardelia, rego park

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is more like a motel than a hotel..limited amenities, noisy air conditioner, staff not welcoming!
Stayed 1 night in Sep 2023

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was clean. Hot water for shower did not work properly. Staff wanted us to pay more for a junior suite because did not have a queen room that we booked. Internet was only in lobby area.

10/10 Excellent

Mike

Stayed 1 night in Apr 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

8/10 Good

mark

Liked: Cleanliness, property conditions & facilities, room comfort

ok

wifi not working properly. if you need wifi best to find other hotel. if not stay here is ok.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant overall, would come back
Stayed 1 night in Feb 2020

8/10 Good

Skipperkay, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The red palm suites lives up to its reputation for its amenities and affordability friendliness of staff and overall professional approach to making your stay memorable..
Stayed 3 nights in Jan 2020

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hidden delight

we have stayed there many times always happy great food and close to everything in the city
Stayed 1 night in Dec 2019

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Theresa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & great staff
Stayed 1 night in Sep 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy experience!

Nothing but good things to say about this hotel, very pleasant experience! Only problem is that only some rooms have wifi.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Room comfort

Mislead

When we booked with booking .com it said the room was single good for 2 persons which was misleading. 1 towel .1 water .when we went for bkfast .they said we were only allowed 1 which I had to go without. But in booking . Com it said bkfast for 2 .which again was misleading ..needs to change the stay as single room for 1 not 2
Stayed 1 night in May 2019

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel....recommended...clean and accessible...
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

brian, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable clean

Had a nice stay here. Loved the pasta dishes, room was decorated nicely clean, very comfortable and shower was great! Staff and manager are great!
Stayed 1 night in Aug 2018

8/10 Good

Khristine

great place to stay in Butuan

Clean, friendly hotel, near the mall, accommodating staff
Stayed 2 nights in Aug 2018

8/10 Good

Resurrecion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay.

Hotel is fine but public transport is not easy to get.
Stayed 2 nights in May 2018

8/10 Good

MIKIO

Traveled with group
エアコンが、うるさかった。
Stayed 4 nights in Sep 2022