4/10 Poor
carola
Jan 1, 2026
Liked: Cleanliness, amenities
My partner and I stayed for 3 nights over the new year at the Chateau de Beaulieu. The room was spacious and comfortable. We ate the first 2 nights at the brasserie. The food and service was good and we looked forward to our New Year’s dinner in the Michelin star restaurant. The 7 course menu was prepaid at €350 a head. We were seated at 8.30 in the restaurant. We ordered water and after 20 minutes we were served a glass of Taittinger champagne and a small tub of local caviar and 6 small blinis. It seemed like part of the menu and we assumed that it was the amuse bouche. We ordered wine and had to wait 1 hour for the first course to arrive. Throughout the evening we had to repeatedly serve our own drinks as we seemed to have been forgotten. The food was pretty average. For the meat course we had chicken and after we had started eating a member of staff came to grate some tasteless truffle over the dish ( which was already half eaten). The shock came the next day when settling the bill. The caviar and champagne was charged €250. The tasteless truffle €60. We were also charged 2 extra glasses of champagne at €96 and €45 more than the list price of the wine and €140 for a brunch we never had. I understand that certain dishes are extra charged but one should inform the customer and give the customer the choice. I would have never ordered the caviar or the extra truffle. I ended up paying €310 extra on food I never ordered. I felt very disappointed overall
carola
Stayed 3 nights in Dec 2025
