Skip to main content
Beginning of main content

Recent guest reviews

Amazing customer service. Fantastic views! The location was more than ideal.

Had shopping and other unexpected amenities. Gym and sauna facilities were excellent.

Awesome hotel. Great location, staff and room was full of comfort and amenities. Also pro-tip: try the shave 'n massage at the barbershop near the spa. It's a very cool experience.

The Lotte Hotel Busan is a great hotel in a great location. I truly enjoyed the Club Lounge experience as well as the shuttle service to several locations in Busan. Within walking distance of some great restaurants, the hotel is far from the beach, but the shuttle service makes up for it.

Staff were friendly, helpful. Prices were a bit high in the adjoining dept store and grocery. Central location was fabulous! Easy access to commuter trains, food carts just around the corner. Vegan restaurant, Dajeon, within walking distance. Facilities clean and well maintained. Great views from our room, 25th floor, and watched the sun rise from the 42nd.

My colleague recommended this hotel and it was worth every penny. The staff was very helpful and the gym was huge! The pool was wonderful. I wouldn't recommend going to the hotel restaurants they are a bit pricey and you don't get very much. The sushi chef was awesome but the rest of the staff were just ok. The concierge helped me find every place I needed to go to and told me about the different stores in the department store/mall next to the hotel. You can find decent food there to nibble on that isn't too expensive plus its fun to look around. Would definitely stay here again.

I stayed for 1 night and it was very comfortable and I was happy with the hotel, the room and the staff!!

Room is great, and service such as breakfast, snack time and afternoon tea time is also great.

The Lotte Hotel was terrific, and it is a good location with lots of stores located on the bottom floor of the hotel. The hotel staff was extremely welcoming and friendly. Lots of greeters in the hotel lobby. Room and furnishings were excellent. Breakfast was pricey, but the food and selection was good. WIFI was good too.

772, Gaya-daero, Busanjin-gu Busan Busan

Hotel highlights

  • Steps from Lotte Department Store Busan Main Branch
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Busanjin, Lotte Hotel Busan is within a 10-minute drive of popular attractions such as Gukje Market and Gwangalli Beach. This 650-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 4 restaurants. It's connected to the convention center in central Busan, and a short drive from Lotte Department Store Busan Main Branch and Busan Tower.


Dining

Enjoy dining at La Seine, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Lotte Hotel Busan's 650 individually decorated rooms provide refrigerators, minibars, and coffee makers. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free bottled water, safes, and phones are other standard amenities.


Property features

Guests of Lotte Hotel Busan have access to a full-service spa, a casino, and an indoor pool. Valet parking is KRW 20000.00 per stay if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for KRW 50000 per room one way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a health club.

Room options

Deluxe Family Twin Room (Swim pool access for 3)

1 Double Bed and 1 Twin Bed | Sleeps 3

Club Deluxe Double (Club lounge access for 1)

1 King Bed | Sleeps 1

Club Premier Suite Double (Club lounge access)

1 Double Bed | Sleeps 2

Club Premier Suite Twin (Club Lounge Access Included)

2 Twin Beds | Sleeps 2

Guest reviews for Lotte Hotel Busan

Everyone (8) Couples (2) Family (3)
5
Everyone

Amazing customer service. Fantastic views! The location was more than ideal.

By on Jun 17, 2019

1
Everyone

By on May 24, 2019

5
Family Family

Had shopping and other unexpected amenities. Gym and sauna facilities were excellent.

By , from SF on May 14, 2019

5
Family

Awesome hotel. Great location, staff and room was full of comfort and amenities. Also pro-tip: try the shave 'n massage at the barbershop near the spa. It's a very cool experience.

By on Apr 14, 2019

5
Everyone

By on Jan 7, 2019

4
Everyone

By on Oct 14, 2018

5

club lounge was awesome

Everyone

The Lotte Hotel Busan is a great hotel in a great location. I truly enjoyed the Club Lounge experience as well as the shuttle service to several locations in Busan. Within walking distance of some great restaurants, the hotel is far from the beach, but the shuttle service makes up for it.

By , from Honolulu, HI on Aug 23, 2018

5
Everyone

Staff were friendly, helpful. Prices were a bit high in the adjoining dept store and grocery. Central location was fabulous! Easy access to commuter trains, food carts just around the corner. Vegan restaurant, Dajeon, within walking distance. Facilities clean and well maintained. Great views from our room, 25th floor, and watched the sun rise from the 42nd.

By on May 20, 2018

5

stay here! great hotel and great staff!!

Everyone

My colleague recommended this hotel and it was worth every penny. The staff was very helpful and the gym was huge! The pool was wonderful. I wouldn't recommend going to the hotel restaurants they are a bit pricey and you don't get very much. The sushi chef was awesome but the rest of the staff were just ok. The concierge helped me find every place I needed to go to and told me about the different stores in the department store/mall next to the hotel. You can find decent food there to nibble on that isn't too expensive plus its fun to look around. Would definitely stay here again.

By on Apr 12, 2017

5

comfortable stay

Everyone

I stayed for 1 night and it was very comfortable and I was happy with the hotel, the room and the staff!!

By on Feb 23, 2017

url importing http://www.orbitz.com/Busan-Hotels-Lotte-Hotel-Busan.h199832-p2.Hotel-Reviews
There was an error importing /Busan-Hotels-Lotte-Hotel-Busan.h199832-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Busan-Hotels-Lotte-Hotel-Busan.h199832-p2.Hotel-Reviews