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Haeundae Centum Hotel

4.0 out of 5.0

Recent guest reviews

My family and another were in Busan for 2 nights and chose Haeundae Centum largely because it had 2-bedroom suites. We arrive late in the night and were already peeved upon entering the hotel lobby. There were signs posted everywhere including the lifts about the hotel undergoing some legal dispute. The lobby was dimly lit and reception was tucked to one corner of the lobby. It looked as if it was a temporary set up. I was given my keypass without much fanfare and proceeded on to take the lift up to my room. The lift doors opened to corridors that were even more dimly lit. The room I was given was right at the end of the corridor. At one point in time I had to do a double take as the numbering of the rooms were going in the opposite direction. We found our room after turning round a few corners. We were rather pleased with the size of it but little else. Everything in the room was dated and worn. The master bedroom was a good size but the second bedroom only had a single bed. The entire suite was definitely big enough to accommodate an additional roll-out but the hotel didn't offer the service and only provided us with a very thin foldable mattress when we complained that we had booked the room for 4. Sleep quality was quite bad as the pillows had no form and were way too thin. The other family that travelled with us was given a room that was directly below another which was having a party. Despite a number of complain calls, the noise only subsided after midnight. The suites we were in had laundry facilities which was useful. Wi-Fi was also pathetic and I ended up using my 4G mobile data instead. Location wise the hotel is within a stone's throw to the subway and Lotte and Shinsagae shopping centre. Would I return? Nope. You should be able to find better elsewhere.

I chose the Centum just for one reason - nearest hotel to BEXCO where I had to attend a conference from 14-16 Sept 2017. I took a cab from the airport and the trip took about 1 hr and costs me 25,000 Won because the driver took the highway. Please do not take the black taxi as it is more costly compared to the white or silver colored taxis. Just tell the driver BEXCO and he will be able to send you to the Centum. I arrived near noon time but was told to wait till 3 pm for the check-in. So I walked around the BEXCO to familiarise myself with the place. After that I checked with the reception at about 2.30 pm and was allowed to check-in. The room is big with 2 single beds and a comfortable sofa which can act as a bed. There is a safe box and kettle for making hot drinks. A fridge is available with complimentary bottled mineral water which is replaced daily. What is unusual in the room is that it has a kitchenette with a IR cooking stove and a saucepan, a pot, some decent ceramic bowls for simple cooking, if you wished. Grocery can be bought from the Shinsegae supermart or Lotte mart just 2 blocks behind the hotel. However, since you are on holiday I would advise against it. Just try the numerous restaurants around the hotel or get on to the 2nd floor of Shinsegae shopping mall where there is a food court where there are plenty of stalls where you will be spoilt for choice of foods for a decent price. Otherwise you can go to basement area of the adjoining Lotte shopping mall where the choice of foods is rather limited and slightly more expensive. There is no tooth brushes or toothpaste provided. Much has been said about the design of the shower and bathtub. Indeed the steps leading to the bathtub are quite precarious and you have to sit and bath with the hand shower to minimise flooding the bathroom! The Centum metro station is at the basement of the shopping area. It will take you to anywhere is Busan if you follow the metro lines. Buffet breakfast is 22,000 Won and has a decent mix of Korean, western and a few Japanese stuffs. Although there were complaints that the bed tend to be rather hard I found it just nice and need not have to ask for an extra mattress. Pillows were clean and soft and provided a quiet, nice sleep. Frankly there isn't much to see around Haeundae district. If you are thinking of sightseeing, I would rather stay in one of the cheaper hotels around Nampo-dong with the Busan Station nearby. From Busan station you can take the city bus or metro to go anywhere you fancy visiting.

I stayed at the Haeundae Centum Hotel for 6 nights 19-25 August while attending a conference at the nearby BEXCO. This hotel has a stringently enforced check in time of 15:00; however I was given a room at 14:00. The nice size room included a sitting area with a sofa, desk and kitchenette. The kitchenette included a two burner electric range, a huge refrigerator and a small table where the water hot pot and coffee and tea service was provided. There was no microwave. A small sign above the sink provide Guest Guidelines for the use of the kitchenette and room – the cooking of meats, other than pork belly, was prohibited as were firecrackers in the room. The bathroom size was adequate with a nice size vanity area. However, the combination tub and shower was a disaster waiting to happen. The tub was so high off the floor that a narrow step was built into the side of the base surrounding the tub. This made for an adventure entering the tub, but a nearly death defying act when exiting the tub with wet feet. In addition, the hand held shower wand, positioned not at the head of the tub but along the narrow side if the tub, needed to be used very carefully. Any water that was splashed outside of the tub collected along the lip of the tub enclosure and eventually ran down the aforementioned step in the side of the tub enclosure and onto the marble floor. It appeared to me this problem with water on the marble floor was well known to management as there was a warning sign in the bathroom about a slippery floor, black anti-slip strips on the floor and an emergency voice communication device similar to what is provided in elevators when people become trapped. The breakfast buffet was adequate with both western and Korean dishes on offer. The eggs to order station was seldom manned so I opted for selecting fried eggs from available trays of fried eggs. These eggs typically had hard yokes and were not as warm as I would have liked. I found in general the ‘hot’ foods served in Korea were not a hot as I am accustomed to in the west. I guess the spice, either incorporated or added, makes up for this omission. Because of the step up and in bathtub, I do not recommend this hotel. FYI - This hotel next to the BEXCO is about a 15,000 to 20,000 KRW ride from the train station depending on traffic. Taxies in South Korean are relatively inexpensive and easy to hail along the street. So visitors to the BEXCO may consider staying at other hotels not adjacent to the BEXCO.

So first, the positives. The staff were very helpful and helped me recover a phone I left in a cab. They also gave great recommendations about local busses and transit. Unfortunately, as much as I want. To give 5 stars for the staff ans service the room directly needs renovation. The room had a really strong smell of smoke and the carpet was in bad shape. I saw other complaints about the beds being too firm but I liked it personally. Be sure to ask for only renovated rooms.id you decide to staff.

Stayed 6 nights during the conference. Perfect location if you need to be at BEXCO. Rooms are big, well equipped (e.g. small kitchen with big fridge) and comfortable (especially bedding). Free wifi is fast, personnel is friendly and helpful, breakfast buffet is very tasty with lot of options. Only significant drawback is really poor design of the bathroom. You cannot shower standing without flooding the whole bathroom...

After midnight there were no time to select and by bed luck we ended up being in this place.Starting the bed smell of the room going all the way to the bathroom everything needed to change long time ago! It is an international (?) hotel but everything is in Korean and stuff pretend to understand English but action shows the otherwise. After few hours of trying to sleep I left immediately and did not gave them a second chance to rip me off

A modern hotel but in a business district and a walk to anywhere of interest. The bed has to be made of the hardest known substance to man, very uncomfortable and no sleep hence the score of 3. We would not return to this hotel for these reasons

I stayed at the Haeundae Centum Hotel with my wife for one night two days and it was great! We didn't wait too long for checked-in, the service was very efficient. We had a breakfast next morning and the meal was great, the service was outstanding! We will recommend to our friends and families for sure!

Staff were very kind and had great recommendations where to see what to eat etc. Great location, very close to subway, department store, sauna, exhibition centre and beach. The room was nice and clean. Nothing was too much trouble and couldn't ask for more.

i stayed for 5days.room was quite spacious compared to other hotels and small kitchen in the room made me feel at home. great location to any places in busan by subway 3min's walk frpm hotel. also i could get necessaries anytime wyh cvs in hotel. one thing i was satisfied was specialized concierge service . i could get where i wanted in spite of the 1st time in vbusan with it. anyways this hotel was very recommendable to visitors in busan!!

20, Centum 3-ro, Haeundae-gu Busan Busan

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Located in Haeundae, Haeundae Centum Hotel is a short distance from Busan Museum of Art and Shinsegae Centum City. This 4-star hotel has 543 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking. Busan Exhibition and Convention Center and Busan Cinema Center are also nearby.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6 AM to 9:30 AM.


Rooms

All 543 individually furnished rooms provide full-sized refrigerators/freezers, minibars, and free bottled water. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and bathrobes. Phones and desks are also standard.


Property features

Haeundae Centum Hotel features a fitness center, free WiFi in public areas, and 4 meeting rooms. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Deluxe Double Room

Full 1 | Sleeps 2

Deluxe Twin Room

Twin 2 | Sleeps 2

Suite one

Full 1 | Sleeps 4

Suite two

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 257 reviews