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The Riverside House Hotel

3.5 star property
Georgian hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Riverside House Hotel

Exterior
Interior entrance
Honeymoon Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Garden
Indoor wedding

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP
  • Place, Mildenhall and District Museum
    ‪4 min walk‬
  • Place, Royal Worlington & Newmarket Golf Club
    ‪3 min drive‬
  • Place, University of Cambridge
    ‪32 min drive‬
  • Airport, Cambridge (CBG)
    ‪26 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Classic Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Double Room, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Mildenhall

Located within a 5-minute walk of Mildenhall and District Museum, The Riverside House Hotel is within 2 miles (3 km) of Royal Worlington & Newmarket Golf Club. This 15-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Mildenhall and District Museum - 4 min walk - 0.3 miles
  • Royal Worlington & Newmarket Golf Club - 3 min drive - 1.4 miles
  • Newmarket Racecourse - 17 min drive - 12.5 miles
  • University of Cambridge - 32 min drive - 28.1 miles
  • Addenbrooke's Hospital - 32 min drive - 28.6 miles

Getting around

  • Kennett Station - 9 min drive
  • Stansted Airport (STN) - 52 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Angel's Cafe - ‬3 min drive
  • ‪The Half Moon - ‬14 min walk
  • ‪Five Guys - ‬3 min drive
  • ‪Tokyo Oysy Sushi - ‬5 min drive

About this property

The Riverside House Hotel

Georgian hotel with a 24-hour front desk and a restaurant
Guests of The Riverside House Hotel enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a terrace, a garden, and wedding services.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Riverside Terrace

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 9.95 for adults and GBP 9.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

Frequently asked questions

Are free cancellation options available at The Riverside House Hotel?

The Riverside House Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Riverside House Hotel?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at The Riverside House Hotel on Jan 1, 2026 start from $82.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Riverside House Hotel?

This hotel is located in Bury St Edmunds within a short 5-minute walk of Mildenhall and District Museum. You'll also find Mildenhall Stadium and Royal Worlington & Newmarket Golf Club within a short drive.

Will I be able to park at The Riverside House Hotel?

Yes, self parking is offered for free at the hotel.

Does The Riverside House Hotel include a casino?

No, The Riverside House Hotel doesn't have a casino.

Will I find an indoor pool at The Riverside House Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Riverside House Hotel?

Amenities that appeal to couples at this riverfront hotel include premium bedding as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at The Riverside House Hotel?

No, this hotel doesn't have a spa tub.

Does The Riverside House Hotel have a restaurant that serves breakfast?

Yes, The Riverside House Hotel serves a full breakfast for a surcharge each morning at The Riverside Terrace.

Will The Riverside House Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Riverside House Hotel though service animals are welcome.

Does The Riverside House Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Riverside House Hotel?

The closest major airport to The Riverside House Hotel is Cambridge (CBG), which is 19.7 mi away (21 minutes by car).

Can I book a room with a balcony at The Riverside House Hotel?

No, there aren't any guestrooms with balconies at The Riverside House Hotel.

Does The Riverside House Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Riverside House Hotel.

The Riverside House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 335 reviews
Rating 8 - Good. 89 out of 335 reviews
Rating 6 - Okay. 27 out of 335 reviews
Rating 4 - Poor. 6 out of 335 reviews
Rating 2 - Terrible. 5 out of 335 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Rooms very tired & dated. Breakfast very good
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Aug 2025

8/10 Good

Christina

Stayed 2 nights in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside

The room was very clean and welcoming. We dined in the restaurant very fair selection and served very hot. Breakfast was a full selection, and cooked to order.
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort

Weekend stay

Staff were great. Lovely breakfasts. However parking was an issue, and there were late night functions on both nights of our stay. Our room was above the function area, so the feeling was more like staying in a room above a pub. Because of the functions there was no restful area for residents. The marketing information does not reflect the actual hotel and location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Riverview house hotel

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel - great customer service

Overall we had a lovely stay at Riverside House Hotel. The bar, restaurant and communal areas are well decorated and have comfy seating. We stayed in Room 12 which is a very large room with fabulous high ceilings, big bathroom with shower (and thick fluffy towels) and a garden view. Whilst lovely the room could do with a bit of attention - the aircon wasn’t great, the curtains need some rehanging, the windows pull cords were broken so had to be wedged open and the carpet and furnishings were a little tired (lots of the edgings have fallen off). It was clean (apart from the sock between the bedside table and window!!) The outside space was lovely with plenty of well spaced tables (few more parasols might be good) Special mention to Roxy who was wonderful - with good energy and great customer service. She addressed a check in issue professionally and her customer service at the bar and in the restaurant was fabulous. Thanks also to Chef for accommodating my last minute change of mind. Decent breakfast with friendly service. Enjoyed our stay and room - (just felt a few room details could do with addressing) Would stay again 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel in a great location

This is our third stay in this amazing hotel and its worth every penny. The staff are amazing and so helpful, the rooms are fabulous and breakfast is the best ever. We cant wait to visit again next year.
Stayed 1 night in Aug 2025

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and garden, clean and tidy rooms and staff were really friendly z
Stayed 1 night in Aug 2025

6/10 Okay

Gillian

Disliked: Property conditions & facilities, room comfort

Very tired hotel

Check in was ok.booked in online which was a waste of time really. Room 24 allocated. Very tired.worn carpet.tatty bedside tables.tired bathroom. Bed wasnt comfortable and pillows like biscuits. The only saving grace was the air con ! TV remote faulty. Sat outside but not for long due to wasps . Outside also looks tired . Sat inside for dinner but this also needs refurbing. This used to be a nice hotel but needs money spending on it. At £138 I would expect better quality room
Stayed 1 night in Jul 2025

6/10 Okay

Danielle

Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room. Complied with request for quiet room. Wish it had a bath. Breakfast very nice. Staff helpful.
Stayed 2 nights in May 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent sized family room, in fact two rooms. Friendly service, good breakfast and a lovely garden. Some minor maintenance issues such as some bulbs out in the twin beds room and shower holder loose from the wall. Overall though very lovely place to stay. Happily would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property, excellent customer service, large rooms and comfortable bed
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely Grounds, and Dinning area
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Good stay, needs updating

Really friendly staff. Lovely views from our room of the garden. Delicious breakfast. Quick and easy check in and out. The only downside is that the room could do with a little renovation. The toilet seat was half hanging off, the flush didn’t work properly and the carpet was quite worn in places.
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Stayed 2 nights in May 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant garden to sit in duringt he evening
Stayed 1 night in May 2025

8/10 Good

Alan

Liked: Staff & service

Welcoming stay at The Riverside

The staff were very friendly & helpful and the evening menu & food was good. The Honeymoon suite was was a good size room with a nice bathroom & good shower, which is rare these days. The carpet however was a little grubby. You can hear the bar music below the room until late.
Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Traveled with family
Liked: Amenities
The staff made us feel very welcome and were very considerate
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was very fast the lady on reception was very nice and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

S

Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people and really helpful
Stayed 1 night in Jan 2025

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