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Heritage Grange At Thurston

3.0 star property
Hotel in Bury St Edmunds with spa services and a restaurant

Choose dates to view prices

Photo gallery for Heritage Grange At Thurston

Terrace/patio
Lounge
Log Cabin, Accessible Double | Terrace/patio
Standard Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
Barton Road, Thurston, Bury St Edmunds, England, IP31 3PQ
  • Place, Flo-ridaz Hovercraft
    ‪6 min drive‬
  • Place, Pakenham Watermill
    ‪6 min drive‬
  • Place, Rougham Control Tower Aviation Museum
    ‪6 min drive‬
  • Airport, Cambridge (CBG)
    ‪40 min drive‬

Room options

View all photos for Suite Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room (double)

Economy Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room (double)

8.0 out of 10
Very good
(5 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (double)

Standard Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (double)

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Double

Large Double | Desk, iron/ironing board, free WiFi, bed sheets

Large Double

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, Annex Building

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Annex Building

  • 108 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Double Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Rear View

  • 360 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Garden View

Junior Suite Twin Garden View | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite Twin Garden View

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room (Four)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Four)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Log Cabin, Accessible Double

Log Cabin, Accessible Double | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin, Accessible Double

7.4 out of 10
Good
(3 reviews)
  • 232 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Log Cabin Double

Log Cabin Double | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Double

  • 232 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Annex Building (double)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Annex Building (double)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Log Cabin Accessible Twin

Log Cabin Accessible Twin | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Accessible Twin

  • 232 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Log Cabin Twin

Log Cabin Twin | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Twin

  • 232 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin

Large Twin | Desk, iron/ironing board, free WiFi, bed sheets

Large Twin

  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Family Room (Single)

  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite Twin Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite Twin Room, Rear View

  • 360 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Garden View

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Bury St Edmunds

Heritage Grange At Thurston is located within a few miles (5 km) of Flo-ridaz Hovercraft and Rougham Control Tower Aviation Museum. This 18-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Flo-ridaz Hovercraft - 6 min drive - 2.9 miles
  • Pakenham Watermill - 6 min drive - 3.9 miles
  • Rougham Control Tower Aviation Museum - 6 min drive - 3.1 miles
  • Abbey Gardens - 9 min drive - 7.1 miles
  • The Apex - 11 min drive - 8.3 miles

Getting around

  • Thurston Station - 6 min drive
  • Stansted Airport (STN) - 59 min drive

Restaurants

  • ‪The Moreton Hall - ‬8 min drive
  • ‪Hilltop Café & Takeaway - ‬8 min drive
  • ‪The Gardeners Arms - ‬8 min drive
  • ‪Pykkerell Inn - ‬6 min drive
  • ‪McDonald’s - ‬6 min drive

About this property

Heritage Grange At Thurston

Hotel in Bury St Edmunds with spa services and a restaurant
Guests of Heritage Grange At Thurston enjoy access to free WiFi in public areas, meeting rooms, and conference space. A stay here includes free parking. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are other standard amenities. Housekeeping is available once per stay.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 9:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet (varies based on length of stay)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 7.95 for children
  • Pet fee: GBP 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
  • Late check-out fee: GBP 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Grange Bury St Edmunds
Grange Hotel Bury St Edmunds
The Grange Hotel
Heritage Grange At Thurston Hotel
Heritage Grange At Thurston Bury St Edmunds
Heritage Grange At Thurston Hotel Bury St Edmunds

Frequently asked questions

Is free cancellation available at Heritage Grange At Thurston?

Heritage Grange At Thurston offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Heritage Grange At Thurston?

This hotel is located in Bury St Edmunds, close to Abbey Gardens, Bury St Edmunds Abbey, and The Abbey Gate. You'll also find Flo-ridaz Hovercraft and Rougham Control Tower Aviation Museum within a short drive.

Is there parking available at Heritage Grange At Thurston?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Heritage Grange At Thurston?

Spa services at the hotel include body wraps, massages, facials, and mani/pedis.

Does Heritage Grange At Thurston have a casino at the property?

No, Heritage Grange At Thurston doesn't have a casino.

Will I find an indoor pool at Heritage Grange At Thurston?

No, there is no indoor pool at this hotel.

Is Heritage Grange At Thurston a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include river views and free Internet access.

Does Heritage Grange At Thurston have a hot tub?

No, there isn't a spa tub at this hotel.

Does Heritage Grange At Thurston have a restaurant that serves breakfast?

Yes, Heritage Grange At Thurston serves an English breakfast each morning for a surcharge from its restaurant.

Will Heritage Grange At Thurston allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Heritage Grange At Thurston for a fee of GBP 15 per pet, per night.

Are there connecting rooms at Heritage Grange At Thurston?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Heritage Grange At Thurston?

The closest major airport to Heritage Grange At Thurston is Cambridge (CBG), which is about 26.7 mi away.

Can I book a room with a balcony at Heritage Grange At Thurston?

No, there aren't any guestrooms with balconies at Heritage Grange At Thurston.

Heritage Grange At Thurston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 99 out of 319 reviews
Rating 8 - Good. 113 out of 319 reviews
Rating 6 - Okay. 62 out of 319 reviews
Rating 4 - Poor. 28 out of 319 reviews
Rating 2 - Terrible. 17 out of 319 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

michael

Stayed 2 nights in Aug 2025

6/10 Okay

Mr Daniel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet little lodge, maybe could have been checked before we arrived as a few spiders had moved in but comfortable and clean
Stayed 1 night in Jul 2025

4/10 Poor

jonathan

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The room was a bit tired and the bathroom had a toilet leak didn’t complain as only stayed one night! Did mention it the next morning. Saying that the bed was comfortable and the room clean and a decent size. The food was excellent and reasonably priced. The heritage building and grounds were amazing and the overall price was good value.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Business traveler
Liked: Staff & service
The
Stayed 3 nights in Jul 2025

2/10 Terrible

Aditi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

desmond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite and relaxing. Very pleasant host. Helpful and caring
Stayed 2 nights in Jun 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort

Needs updating

Reception staff good. Room is quite dated, bathroom in particular needs updating. Breakfast was lovely, hot & freshly cooked.
Stayed 1 night in May 2025

6/10 Okay

Stephen

Liked: Cleanliness, room comfort

Meh

Really good evening meal and equally good breakfast. Day 2 returned from my day of stuff to find the places locked up no staff lights off. Ended up going to tescos to grab something to eat.
Stayed 2 nights in May 2025

10/10 Excellent

kevin

Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Amenities
Low stress overnight trip. We took a chance on an early check in and the team were calm and relaxed and were very helpful, we booked breakfast which was superb value and utterly delicious- great veggie breakfast and good coffee and extras available. We stayed in a lodge room, which was perfectly adequate- comfy bed and free WiFi. A few areas to improve from a decorative point of view but a good value and relaxing stay.
Stayed 1 night in Apr 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and nice location Easy parking
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Gloria

A very clean, spacious room. A good choice of meals in the evening. Lovely peaceful surroundings.
Stayed 1 night in Apr 2025

10/10 Excellent

Keitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, quiet

Lovely historic property, huge room, excellent shower. Dinner was available and really good.
Stayed 1 night in Mar 2025

6/10 Okay

Jacob Robert

Business traveler
Liked: Cleanliness, staff & service
Fine property friendly staff Jsut dated and in need of refurbishment
Stayed 1 night in Mar 2025

6/10 Okay

Duncan

Disliked: Staff & service, property conditions & facilities
The most unfriendly hotel I have ever stayed in - staff (especially the receptionist) were rude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Percy

Traveled with family
Disliked: Amenities, property conditions & facilities
In need of updating
Stayed 1 night in Mar 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was much better than i was expecting. The room was smallish but everything i needed, it was clean and the bed and bedding really comfortable. The food in the dining room was fantastic! The prices reflected the standard of food well. The price of the wine might have been a bit over the top, but it was my fault for not checking the prices beforehand. The staff that i met were welcoming, helpful and pleasant, especially Dinah (excuse the spelling). All in all, a very pleasant and value for money stay
Stayed 1 night in Feb 2025

2/10 Terrible

Luis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Argumentative & rude.

Manager and wife are very argumentative and rude to customers.
Stayed 1 night in Feb 2025

10/10 Excellent

lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2025