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The Oaks Hotel

3.5 star property
Hotel in Burnley with a fitness center and a steam room

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Photo gallery for The Oaks Hotel

Exterior
Exterior
Exterior
Bar (on property)
Standard Twin Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Bar

Explore the area

View in a map
Colne Road Reedley, Burnley, England, BB102LF
  • Place, Queen Street Mill Textile Museum
    ‪4 min drive‬
  • Place, The Woodland Spa
    ‪5 min drive‬
  • Place, Turf Moor
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room

Standard Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Plus Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room

Standard Plus Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Plus Double Room with View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room with View

Standard Plus Family Room with View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Family Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Burnley

The Oaks Hotel is located within a few miles (5 km) of The Woodland Spa and Queen Street Mill Textile Museum. This 3.5-star hotel has 50 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Queen Street Mill Textile Museum - 4 min drive - 2.1 miles
  • The Woodland Spa - 5 min drive - 2.5 miles
  • Turf Moor - 5 min drive - 2.1 miles
  • Trafford Centre - 41 min drive - 38.7 miles
  • Old Trafford - 45 min drive - 40.8 miles

Getting around

  • Brierfield Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 79 min drive

Restaurants

  • ‪The Chocolate Strawberry - ‬3 min drive
  • ‪Paradise WMC - ‬17 min walk
  • ‪The Prairie - ‬10 min walk
  • ‪Chopsticks House - ‬17 min walk
  • ‪Tung Lok - ‬17 min walk

About this property

The Oaks Hotel

Hotel in Burnley with a fitness center and a steam room
Guests of The Oaks Hotel have access to an indoor pool, a gym, and a steam room. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can stay connected with free WiFi and wired Internet. Other standard amenities include hair dryers, ironing boards, and desks.
An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior
Mercure Blackburn Dunkenhalgh Hotel & Spa
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8.0 out of 10, Very Good, 459 reviews
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The price is $75
Jan 4 - Jan 5, 2026
Total with taxes and fees
Mercure Blackburn Dunkenhalgh Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quills Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 12 for adults and GBP 7.50 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

Frequently asked questions

Is a free cancellation option available at The Oaks Hotel?

The Oaks Hotel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do close to The Oaks Hotel?

This hotel is located in Burnley, close to The Woodland Spa, Turf Moor, and Forest of Bowland. You'll also find Towneley Hall and Gawthorpe Hall within a short drive.

Will I be able to park at The Oaks Hotel?

Yes, self parking is offered for free at the hotel.

Does The Oaks Hotel include a casino?

No, The Oaks Hotel doesn't have a casino.

Will I find an indoor pool at The Oaks Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Oaks Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature private saunas.

Are there hot tubs at The Oaks Hotel?

Yes, this hotel has a spa tub.

Does The Oaks Hotel have a restaurant with a breakfast menu?

Yes, The Oaks Hotel serves an English breakfast for a surcharge on weekend mornings at Quills Restaurant.

Will The Oaks Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Oaks Hotel for a fee of GBP 25.00 per pet, per night. The property also provides food and water bowls.

Does The Oaks Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Oaks Hotel?

The closest major airport to The Oaks Hotel is Leeds (LBA-Leeds Bradford), which is about 23.7 mi away.

Are there rooms with balconies at The Oaks Hotel?

No, there aren't any guestrooms with balconies at The Oaks Hotel.

Does The Oaks Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Oaks Hotel.

The Oaks Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 821 reviews
Rating 8 - Good. 273 out of 821 reviews
Rating 6 - Okay. 149 out of 821 reviews
Rating 4 - Poor. 83 out of 821 reviews
Rating 2 - Terrible. 56 out of 821 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Lovely character hotel and stay

The hotel itself was lovely but a little tired decor wise. The bedroom was well enough equipped and the bed was actually really comfy. The staff were friendly and accomodating, and the food was lovely. The leisure club adjoined to the hotel was a nice extra, and the jacuzzi and sauna were lovely and well worth the 5 or 7 pound entry (dependant on weekday or weekend) Would happily stay again as overall it was value for money and situated within easy reach of local transport routes.
Stayed 2 nights in Sep 2025

6/10 Okay

Callum

Traveled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Saleem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice quiet location

free parking friendly staff nice room spacious nice breakfast rooms are dated have been informed new owners will carry out new rooms for guests.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Keely

Stayed 3 nights in Aug 2025

6/10 Okay

Andrew

Stayed 1 night in May 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

shocking

Look at the cleanliness reviews before, this hotel Where do I start? Well booked a 3 night stay online a "so called Luxury Room" ( not luxury in any way ) well the room when entered was filthy and it is not like service filth but aged filth, Bathroom full of limescale , Taps, Bath, Shower screen. All skirting boards and white doors absolutely riddled with dirt. Dust over desks and tv Bed was broken and at a slant. Carpet are badly stained. Furniture broken and ripped I refused to sleep in the room or even stay stay at the hotel, and asked for a refund as I was not going to be staying in there, its been over a week now and not had any issue of a refund so I will be taking this further and onto legal this is not acceptable level of service. Claire on the reception who I walked around the room and also was taking pictures on all the issue's and totally agreed with the on condition of the room, My recommendation is check the room it you are staying here before you pay!! When I see the reviews left by other reviewers I am not the only one so there is a pattern in regards to this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 mins from the football ground.

Used this hotel when going to a night game at Turf Moor. (Burnley). Great location. Comfortable bed. Great shower. Clean throughout. Ideal.
Stayed 1 night in Aug 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oaks Hotel

Stayed 3 nights in Aug 2025

8/10 Good

Moira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this hotel by chance by doing a search online of available hotels in the area. Loved the old fashioned charm of the maze of corridors and going up and down steps. Reception staff were very helpful when asked where to go in the area. On the cons. The TV remote did not work, and they tried spare batteries but that did not help so had to use the buttons on the side. There is a garden that backed onto out room and they kept chickens and a cockerels and every morning it started crowing long before it got light. It was so loud that I could hear it even when all the windows were shut.
Stayed 2 nights in Aug 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Aug 2025

4/10 Poor

Clair

Traveled with family and small children
The window lock was broken and would close, the bathroom door was rotten on the bottom and dirty, hair on the bathroom floor. The chair in the room was peeling, the bunk beds were uncomfortable and noisy and in the pool the safety rail was only held on with one bracket in the middle
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely staff clean room and quiet 100% would definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Simon

Stayed 3 nights in Aug 2025

6/10 Okay

Susana

Liked: Staff & service

It was okay

The reception staff was very nice. The size of the room good although needed some repairs. The shower had low water pressure. Good parking. It was okay for 1 night
Stayed 1 night in Aug 2025

4/10 Poor

Nicky

Traveled with group, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
They have swimming that used to be in the price payed to use now they charge £5 to use All rooms to get to have a mountain of stairs with no lift to help disabled people some carpets in halls are terrible there dirty and trip able as not secured down. The room we were in was incredibly hot all times and so dusty unbelievable the breakfast wasn't worth the money I had cooked full English it was poor greasy did not taste fresh at all the amount that was given was enough for a young child in the dining area it looked like it needed a deep clean curtains were filthy the floor was filthy and sticky all grime everywhere wasn't worth the money. We also bought the dog and when booked they told us one price to then be told when we got there that it was double the price and we had to pay it instead of original price. Also it's no longer a lavinda hotel but notice that they were still addvitising that they still did the lavinda the whole hotel needs to be updated and deep cleaned and proper fitted carpets and a use of a lift not forgetting they need to restrain on how to cook a full english
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
the staff fantastic , the building beautiful but falling apart , leisure facilities needs lots of work to bring to safe standard , you need to be an athlete to stay here because THEIR IS NO LIFT . NO LIFT, HOTELS . COM SAYS THERE WAS A LIFT .
Stayed 1 night in Aug 2025

2/10 Terrible

Lee

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We needed to move rooms because ours was full of dust all over the wallpaper and the curtains which set my husbands asthma off. We were moved to a room with a cold shower. We weren't informed that the policy had changed and the spa was no longer included in the stay. The only positive from our stay was that all the staff were friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely clean hotel but beware the kingsize bed

Lovely check in, really pleasant staff at the hotel however the ‘ kingsize’ bed was 2 singles that zipped up in the middle, every time we moved, we rolled into the dip so had an awful night sleep. Did explain this at check out, the lovely young lady apologised which was kind but we wouldn’t stay here again in a kingsize bedroom
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Traveled with partner
The room we stayed in was clean. The view we had was of a brick wall! The bed was comfortable however the room/ hotel was far too warm. The bathroom was ok however the shower was poor not much more than a dribble. The public areas were decent,however the rest of the hotel was tired and in need of a substantial upgrade and modernisation
Stayed 2 nights in Aug 2025

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