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Hotel Cuéntame La Puebla

3.0 star property
Residence in Burgos

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Photo gallery for Hotel Cuéntame La Puebla

Front of property - evening/night
Interior detail
Superior Room | In-room safe, individually decorated, desk, soundproofing
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
C/ La Puebla, 20, Burgos, Burgos, 9004
  • Museum of Human Evolution
    ‪5 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Burgos Cathedral
    ‪9 min walk‬
  • Burgos (RGS-Villafria)
    ‪10 min drive‬

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Room options

View all photos for Triple Room (Double use)

In-room safe, individually decorated, desk, soundproofing

Triple Room (Double use)

  • 269 sq ft
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, individually decorated, desk, soundproofing

Double Room

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, individually decorated, desk, soundproofing

Double Room Single Use

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, desk, soundproofing

Triple Room

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Burgos

Located in Old Quarter, Hotel Cuéntame La Puebla is next to Arco de San Juan and San Lesmes Abad. This 19-room, 3-star residence welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services.
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What's nearby

  • Museum of Human Evolution - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Burgos Cathedral - 9 min walk - 0.5 miles
  • Burgos Castle - 13 min walk - 0.7 miles
  • Burgos University Hospital - 3 min drive - 1.8 miles

Getting around

  • Burgos Station - 19 min walk
  • Valladolid (VLL) - 80 min drive

Restaurants

  • ‪Bertiz - ‬2 min walk
  • ‪Casa Ojeda - ‬3 min walk
  • ‪Foster's Hollywood Burgos - ‬3 min walk
  • ‪Villa Trajano Ristorante - ‬4 min walk
  • ‪El Horno - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel Cuéntame La Puebla

Residence in Burgos
Guests of Hotel Cuéntame La Puebla enjoy free WiFi in public areas, coffee in a common area, and a library. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 300 per vehicle one way. The front desk has multilingual staff that can help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include express check-in, free newspapers, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include balconies or patios, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Portuguese, Romanian, Spanish

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Property entrance

Cordón

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.4 out of 10, Very Good, 140 reviews
$65 nightly
The price is $72
Jul 13 - Jul 14
Total includes taxes and fees
Cordón

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Dining

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 9 per person
  • Coffee and tea in common areas
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Balcony/patio

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Bicycle rentals
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 12

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Airport shuttle fee: EUR 300 per vehicle (one way)
  • Late check-out fee: EUR 12 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, mobile payments, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Puebla Burgos
Puebla Burgos
Hotel Cuéntame Puebla Burgos
Hotel Cuéntame Puebla
Cuéntame Puebla Burgos
Cuéntame Puebla
Hotel La Puebla
Cuentame La Puebla Burgos
Hotel Cuéntame La Puebla Burgos
Hotel Cuéntame La Puebla Residence
Hotel Cuéntame La Puebla Residence Burgos

Frequently asked questions

Is free cancellation available at Hotel Cuéntame La Puebla?

Hotel Cuéntame La Puebla offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What is there to do close to Hotel Cuéntame La Puebla?

This residence is situated in Old Quarter, just steps from Plaza de Espana and Arco de San Juan, and within a short walk of Plaza Mayor. You'll also find Museum of Human Evolution and Arco de Santa Maria less than a mile away.

Is parking available on site at this residence?

No, there isn't parking at this residence.

Does Hotel Cuéntame La Puebla include a casino?

No, Hotel Cuéntame La Puebla doesn't have a casino.

Will I find an indoor pool at Hotel Cuéntame La Puebla?

No, there is no indoor pool at this residence.

What do couples enjoy most about Hotel Cuéntame La Puebla?

Couples staying at this residence will appreciate amenities like in-room massages and a rainfall showerhead as well as concierge services.

Are there hot tubs at Hotel Cuéntame La Puebla?

No, this residence doesn't have a spa tub.

Does Hotel Cuéntame La Puebla have a restaurant with a breakfast menu?

Hotel Cuéntame La Puebla offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Cuéntame La Puebla allow pets to stay free of charge?

No, pets aren't allowed at Hotel Cuéntame La Puebla.

Does this residence have connecting rooms?

No, there aren't connecting rooms at this residence.

How far is the airport from Hotel Cuéntame La Puebla?

The closest major airport to Hotel Cuéntame La Puebla is Burgos (RGS-Villafria), which is 7.8 mi away (17 minutes by car).

Can I book a room with a balcony at Hotel Cuéntame La Puebla?

Yes, every accommodation at Hotel Cuéntame La Puebla comes with a balcony.

Hotel Cuéntame La Puebla Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 97 reviews
Rating 8 - Good. 37 out of 97 reviews
Rating 6 - Okay. 9 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness
Disliked: Amenities
We arrived in the middle of a major "El Cid" medieval festival in Burgos. The city was amazing, especially Burgos Cathedral. The hotel location was perfect, eventhough there was a street party well into the early morning. I cannot compliment the Horel Receptionist. She was very helpful and courteous ... 5 srars out of 5.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Front Desk Staff ... very helpful and Professional (Thank you).
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, close to the cathedral and bars/food. Excellent value for the pilgrims looking for a nice place to relax.
Stayed 1 night in Apr 2024

10/10 Excellent

Jodie

Stayed 1 night in Apr 2023

8/10 Good

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
What a very good stay

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort

Great location, spacious room, clean and comfortab

Our stay was great. We had some issues with the reservation through hotels.com but once in the room all went well. The location was great, the room spacious, bathroom clean, overall it was quiet, the receptionist helpful and friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

Jude

Great location, friendly reception, comfortable bed.
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, room comfort

Happy with the experience

Convenient location. The room was comfortable. No surprises - what one wants when traveling.
Stayed 1 night in Sep 2022

2/10 Terrible

Helena A

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Dave

Stayed 1 night in May 2022

6/10 Okay

Andree

Liked: Cleanliness
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
the receptionist was excellent
Stayed 1 night in Nov 2021

6/10 Okay

A

Liked: Cleanliness
Disliked: Room comfort
Hotel was pleasant enough but lack of air conditioning made sleep impossible as no fans available in very hot room
Stayed 1 night in Sep 2021

10/10 Excellent

Tatjana

Liked: Cleanliness, room comfort

Lovely 2 nights in Burgos!

I loved it! Furnishings a little dated but that doesn’t affect the comfort the hotel provided. The receptionist was lovely and even gave us a map of the town and told us where the best spots were to eat and tourist locations etc. The hotel room itself was lovely with an awesome shower. There was a tiny slight smell - possibly drains I’m not sure, but it only came now and then. Honestly it’s nothing. There’s a lift, everything worked (other than the bathroom door). The bathroom is open plan - misty glass door swinging open to reveal the toilet and shower, but it’s such a lovely hotel honestly.
Stayed 2 nights in Jun 2021

6/10 Okay

Allison W., Austin, Texas USA

Liked: Cleanliness

Not what I ordered

I searched for and apartment with 3 rooms for 3 adults and at least 2 bathrooms. What we got, was 1 small room with 3 beds, a bathroom in the room and a bathroom in the hallway shared with others. We checked out immediately and went to the hotel next door. However, the room was clean and the people were friendly. This is more about the inaccuracies of the search parameters and the listing.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay Here

Don't even consider this hotel. The photos on the website had no resemblance to the room I stayed in. I asked for a quiet room with a shower as I have difficulty climbing into and out of tubs. I got a room with a shower but it directly faced a street -with several bars -on a Friday night. And there was construction next door. The room was so small I had lift the bags over the bed to even get in. By the window there was a small table, 2 mismatched chairs, one of which had a broken seat. There was a bed and side table. The bed was so short our feet hung out of the end and I had to walk sideways pressed up against the wall in order to get passed it. The street was so noisy we didn't get to sleep until after 4AM. The man on the desk said with a smile that it was like that all the time. The breakfast was one of the poorest I encountered in Spain. I think the omlette came precooked out of a package. I wouldn't touch it. The hotel is on a walking street that is barriers at the end. It is possible to drive up to the door but only if you figure out how to get the barrier lowered. Parking is under the nearby square a few minutes away. I am quite surprised that Hotels.com even lists this hotel.
Stayed 1 night in Sep 2019

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

My room was on the first floor with a streetview and great decor. had an amazing bathroom with hairdrier and soap. The bed was huge and very comfortable. The hungarian receptionist girl is a sweetheart. She deserves some recognition. Her knowledge of the city is amazing, she had great recommendations about what to see, restaurants and even a hiking shop. Altogether it was a great stay
Stayed 1 night in May 2019

10/10 Excellent

Ben, Toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is minutes from Burgos Cathedral and in the city centre. Rooms are narrow but long. The windows are cute little sitting nooks that overlook c/ La Puebla.
Stayed 1 night in Apr 2019

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Burgos stay along the Camino

We had a lovely stat and it was conveniently located to the Cathedral and several museums.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again!

Excellent small hotel in a fantastic location close to the Cathedral and to the tapas streets. Check in was easy and fast and so was checkout. I needed a taxi after checkout and the front desk called them for me. I had breakfast at the hotel which had a very good selection. I would stay here again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025