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The Balcone Hotel & Resort

2.5 star property

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Photo gallery for The Balcone Hotel & Resort

2 outdoor pools
Property video
Reception
Junior Single Room, Balcony, Mountain View | Free WiFi
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Jl. Raya Bukittinggi - Medan KM 7, Padang Hijau Gadut, Tilatang Kamang, Bukittinggi, West Sumatra, 26152
  • Place, Taman Panorama
    ‪13 min drive‬
  • Place, Bukittinggi Plaza
    ‪13 min drive‬
  • Place, Jam Gadang
    ‪14 min drive‬

Room options

View all photos for Grand Single Room

Grand Single Room | Free WiFi

Grand Single Room

  • Park view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room | Free WiFi

Deluxe Single Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Twin Room, Balcony, Mountain View

Luxury Twin Room, Balcony, Mountain View | Free WiFi

Luxury Twin Room, Balcony, Mountain View

  • Mountain view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Single Room, 1 King Bed, Balcony

Luxury Single Room, 1 King Bed, Balcony | Free WiFi

Luxury Single Room, 1 King Bed, Balcony

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Single Room

Executive Single Room | Free WiFi

Executive Single Room

  • Mountain view
  • 754 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Single Room, Balcony, Mountain View

Presidential Single Room, Balcony, Mountain View | Free WiFi

Presidential Single Room, Balcony, Mountain View

  • Mountain view
  • 3444 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Single Room, Balcony, Mountain View

Exclusive Single Room, Balcony, Mountain View | Free WiFi

Exclusive Single Room, Balcony, Mountain View

  • Mountain view
  • 1109 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Single Room, Balcony, Mountain View

Free WiFi

Junior Single Room, Balcony, Mountain View

  • Mountain view
  • 786 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bukittinggi

The Balcone Hotel & Resort places you within a 10-minute drive of Taman Bundo Kanduang Park and Benteng de Kock. This 238-room hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Taman Bundo Kanduang Park - 12 min drive - 4.4 miles
  • Benteng de Kock - 12 min drive - 4.4 miles
  • Taman Panorama - 13 min drive - 4.9 miles
  • Bukittinggi Plaza - 13 min drive - 4.9 miles
  • Jam Gadang - 14 min drive - 5.4 miles

Getting around

  • Padangpanjang Station - 24 min drive
  • Padang (PDG-Minangkabau Intl.) - 165 min drive

Restaurants

  • ‪Rumah Makan Evi 45 - ‬3 min drive
  • ‪nel kampiun - ‬7 min drive
  • ‪d'Besto - ‬6 min drive
  • ‪Rumah Makan Parmato - ‬6 min drive
  • ‪gadut bukittinggi - ‬6 min drive

About this property

The Balcone Hotel & Resort

Guests of The Balcone Hotel & Resort enjoy features like 2 outdoor pools, free WiFi in public areas, and spa treatment rooms. Self parking is available for IDR 50000 per stay. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include laundry facilities and a garden.
Guests can stay connected with free WiFi. Balconies and hair dryers are also standard.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • D'Lounge Cafe
  • Mangiare Resto

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 500000 per accommodation, per stay
  • Breakage deposit: IDR 500000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Self parking fee: IDR 50000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 5:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

The Balcone & Bukittinggi
The Balcone Hotel & Resort Hotel
The Balcone Hotel & Resort Bukittinggi
The Balcone Hotel & Resort Hotel Bukittinggi

Frequently asked questions

What's there to do within easy reach of The Balcone Hotel & Resort?

This hotel is located in Bukittinggi, close to Bukittinggi Plaza, Taman Panorama, and Museum Rumah Kelahiran Bung Hatta. You'll also find Pasar Atas and Taman Bundo Kanduang Park within a short drive.

How much does it cost to stay at The Balcone Hotel & Resort?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at The Balcone Hotel & Resort on May 18, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Balcone Hotel & Resort?

Yes, parking is offered for IDR 50,000 per stay.

Is there a spa available at The Balcone Hotel & Resort?

Spa services at the hotel include couples treatments and massages.

Does The Balcone Hotel & Resort have a casino at the property?

No, The Balcone Hotel & Resort doesn't have a casino.

Will I find an indoor pool at The Balcone Hotel & Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:30 AM and 5:30 PM.

Is The Balcone Hotel & Resort a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and 2 outdoor pools plus some guestrooms feature a private hot tub.

Are there hot tubs at The Balcone Hotel & Resort?

No, there isn't a spa tub at this hotel.

Does The Balcone Hotel & Resort have a restaurant that serves breakfast?

Yes, The Balcone Hotel & Resort serves buffet breakfast for a surcharge each morning at Mangiare Resto.

Will The Balcone Hotel & Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Balcone Hotel & Resort.

Are there connecting rooms at The Balcone Hotel & Resort?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at The Balcone Hotel & Resort?

Yes, every guestroom at The Balcone Hotel & Resort comes with a balcony and some offer mountain and garden views.

The Balcone Hotel & Resort Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

AMIR

Disliked: Property conditions & facilities, room comfort
The room ok, the Tv channel isonly from antenna,so it blurry, the sink always clogged,the shower hard to control the temperature, this side of hotel only on weekdays,if you want to stay on the better room at the new building,only open in weekends,so don’t expect 4-5 star on weekdays.
Stayed 2 nights in Jan 2026