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ERNES Hotel Alma Bukit Mertajam

2.5 star property

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Photo gallery for ERNES Hotel Alma Bukit Mertajam

Minibar, in-room safe, desk, free WiFi
Exterior
Room amenity
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No 32 Lorong Seri Alma Pusat Perniagaan, Seri Alma, Bukit Mertajam, Penang, 14000
  • Place, AEON Mall Bukit Mertajam
    ‪19 min walk‬
  • Place, St. Anne's Church
    ‪4 min drive‬
  • Place, Gurney Drive
    ‪36 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room

Minibar, in-room safe, desk, free WiFi

Standard Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior King Room

Superior King Room | Minibar, in-room safe, desk, free WiFi

Superior King Room

  • Sleeps 3
  • 1 King Bed

Standard Queen Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior King Room

Minibar, in-room safe, desk, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Deluxe King

Miscellaneous

Deluxe King

  • Sleeps 2

Family Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 2

View all photos for Family Room

Shower, free toiletries, hair dryer, slippers

Family Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Shower, free toiletries, hair dryer, slippers

Deluxe Twin Room

  • Sleeps 2

About the neighborhood

Bukit Mertajam

Located within a mile (2 km) of AEON Mall Bukit Mertajam, ERNES Hotel Alma Bukit Mertajam is within 3 miles (5 km) of St. Anne's Church. Each of the 78 rooms at this hotel includes a refrigerator, a minibar, and a coffee maker.

What's nearby

  • AEON Mall Bukit Mertajam - 19 min walk - 1.0 mile
  • St. Anne's Church - 4 min drive - 2.4 miles
  • KOMTAR - 33 min drive - 20.3 miles
  • Gurney Drive - 36 min drive - 21.5 miles
  • Gurney Plaza - 36 min drive - 22.0 miles

Getting around

  • Penang Sentral - 25 min drive
  • Penang Intl. Airport (PEN) - 43 min drive

Restaurants

  • ‪Pusat Makanan & Minuman YMY - ‬6 min walk
  • ‪豆粒粿条汤咖啡店 - ‬6 min walk
  • ‪益美院饮食中心 - ‬6 min walk
  • ‪金禧樓KimHee Restaurant - ‬1 min walk
  • ‪孙记面馆 - ‬3 min walk

About this property

ERNES Hotel Alma Bukit Mertajam

ERNES Hotel Alma Bukit Mertajam features free WiFi in public areas and a vending machine. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators, minibars, and coffee makers are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

E-Red Hotel Cosmo Bukit Mertajam
E-Red Hotel Cosmo
E-Red Cosmo Bukit Mertajam
E-Red Cosmo
E Red Hotel Cosmo
Ernes Alma Bukit Mertajam
ERNES Hotel Alma Bukit Mertajam Hotel
ERNES Hotel Alma Bukit Mertajam Bukit Mertajam
ERNES Hotel Alma Bukit Mertajam Hotel Bukit Mertajam

Frequently asked questions

Is free cancellation available at ERNES Hotel Alma Bukit Mertajam?

ERNES Hotel Alma Bukit Mertajam provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see near ERNES Hotel Alma Bukit Mertajam?

This hotel is located in Bukit Mertajam, close to AEON Mall Bukit Mertajam, Bukit Batu Kawan, and Mengkuang Dam. You'll also find Bukit Badak Mati and Bukit Kecil Hujung within a short drive.

Is parking available on site at ERNES Hotel Alma Bukit Mertajam?

Yes, self parking is offered for free at the hotel.

Does ERNES Hotel Alma Bukit Mertajam feature a casino at the property?

No, ERNES Hotel Alma Bukit Mertajam doesn't have a casino.

Is there an indoor pool at ERNES Hotel Alma Bukit Mertajam?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ERNES Hotel Alma Bukit Mertajam?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a 24-hour front desk.

Does ERNES Hotel Alma Bukit Mertajam have a hot tub?

No, this hotel doesn't have a spa tub.

Does ERNES Hotel Alma Bukit Mertajam feature a restaurant that includes a breakfast menu?

No, ERNES Hotel Alma Bukit Mertajam doesn't have a restaurant that serves breakfast.

Does ERNES Hotel Alma Bukit Mertajam allow pets to stay free of charge?

No, pets and service animals aren't allowed at ERNES Hotel Alma Bukit Mertajam.

Are there connecting rooms at ERNES Hotel Alma Bukit Mertajam?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to ERNES Hotel Alma Bukit Mertajam?

The closest major airport to ERNES Hotel Alma Bukit Mertajam is Penang Intl. Airport (PEN), which is 20.5 mi away (43 minutes by car).

Can I book a room with a balcony at ERNES Hotel Alma Bukit Mertajam?

No, you won't find guestrooms with balconies at ERNES Hotel Alma Bukit Mertajam.

ERNES Hotel Alma Bukit Mertajam Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 74 reviews
Rating 8 - Good. 38 out of 74 reviews
Rating 6 - Okay. 16 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 4 out of 74 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Wei-Fang

Disliked: Cleanliness, staff & service, property conditions & facilities
Spent 2 nights at this strip-mall style nondescript bland & gaudy hotel used to be called 'East is Red' mainly catering ethnic Chinese clienteles. Room was spacious but everything showed well worn due to long usage. Safety box was not working and front desk staff could barely be bothered to help or explain. The hotel served my purpose well of visiting local friend who lives nearby.
Stayed 2 nights in Oct 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

MOHD ZAMRI

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Collins

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Zowie

Traveled with family
Liked: Cleanliness, staff & service

Ok experience

So-so stay... Everything was great but not incredible... Acceptable with the price...
Stayed 1 night in Dec 2020

10/10 Excellent

Mohamed Hussain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Michael, Melbourne, Ausrealia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and lots of places to eat. Busy and vibrant environment nearby yet in the hotel its is rather quiet.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. But they do not provide invoice if it's booked online just not satisfied with this.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Overall okay, but not really meet our expectation
Stayed 2 nights in Oct 2019

10/10 Excellent

Vickneswaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean n convenient Staff unfriendly and need to really improve
Stayed 1 night in Mar 2019

8/10 Good

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Git

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
基本上是不错。 住得舒适, 不会吵杂。 服务员有礼, 待客认真。 附近有很多商店, 购物方便。 赞,赞,赞!!!
Stayed 2 nights in Jan 2019

8/10 Good

Natasyha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time at this hotel. Will come back for more ❤️
Stayed 2 nights in Dec 2018