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Ernes Hotel Bayu Mutiara

2.0 star property
Hotel in Bukit Mertajam with a 24-hour front desk

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Photo gallery for Ernes Hotel Bayu Mutiara

Exterior
Deluxe Family Room | Minibar, in-room safe, blackout drapes, iron/ironing board
Interior
Reception
Family Room | Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
No. 22A Jalan Bayu Mutiara 1, Taman Bayu Mutiara, Bukit Mertajam, Penang, 14000
  • Place, Drift Kart
    ‪17 min walk‬
  • Place, Gurney Drive
    ‪25 min drive‬
  • Place, Penang Hill
    ‪30 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Twin Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Room

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Queen Room

Coffee and/or coffee maker

Standard Queen Room

  • Sleeps 2

View all photos for Deluxe Family Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe King Room

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Premium King Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium King Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Coffee and/or coffee maker

Deluxe King Room

  • Sleeps 2

About the neighborhood

Bukit Mertajam

Ernes Hotel Bayu Mutiara is located 2.6 mi (4.1 km) from KPJ Penang Specialist Hospital and within a 10-minute drive of St. Anne's Church. This 26-room hotel welcomes guests with in-room amenities like minibars, electric kettles, and flat-screen TVs.

What's nearby

  • Drift Kart - 17 min walk - 0.9 miles
  • Queensbay Mall - 18 min drive - 12.6 miles
  • KOMTAR - 23 min drive - 15.9 miles
  • Gurney Drive - 25 min drive - 16.3 miles
  • Penang Hill - 30 min drive - 17.0 miles

Getting around

  • Penang Sentral - 16 min drive
  • Penang Intl. Airport (PEN) - 32 min drive

Restaurants

  • ‪大家发饮食中心 888 Family Food Court - ‬10 min walk
  • ‪凤凰现煮粿条馆 Inderawasih Koay Teow Soup - ‬1 min walk
  • ‪Nasi Kandar Ali Khan - ‬2 min walk
  • ‪七叔公炒饭 UNCLE7 - ‬5 min walk
  • ‪after5 - ‬1 min walk

About this property

Ernes Hotel Bayu Mutiara

Hotel in Bukit Mertajam with a 24-hour front desk
Guests staying at Ernes Hotel Bayu Mutiara enjoy free WiFi in public areas, laundry facilities, and a vending machine. The front desk is staffed 24 hours a day to help with luggage storage and concierge services.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include minibars, electric kettles, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 53.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MYR 53.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 12
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

E-Red Hotel Bayu Mutiara Bukit Mertajam
E-Red Hotel Bayu Mutiara
E-Red Bayu Mutiara Bukit Mertajam
E-Red Bayu Mutiara
E Red Hotel Bayu Mutiara
Ernes Hotel Bayu Mutiara Hotel
Ernes Hotel Bayu Mutiara Bukit Mertajam
Ernes Hotel Bayu Mutiara Hotel Bukit Mertajam

Frequently asked questions

Are free cancellation options available at Ernes Hotel Bayu Mutiara?

Ernes Hotel Bayu Mutiara provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What can I see within easy reach of Ernes Hotel Bayu Mutiara?

This hotel is located in Bukit Mertajam, close to AEON Mall Bukit Mertajam, Sunway Carnival Mall, and Megamall Pinang. You'll also find Penang Bird Park and Bukit Batu Kawan nearby.

Is there parking available at Ernes Hotel Bayu Mutiara?

Yes, though parking is available on request.

Does Ernes Hotel Bayu Mutiara have a casino on the premises?

No, Ernes Hotel Bayu Mutiara doesn't have a casino.

Is there an indoor pool at Ernes Hotel Bayu Mutiara?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ernes Hotel Bayu Mutiara?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as concierge services.

Does Ernes Hotel Bayu Mutiara have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ernes Hotel Bayu Mutiara have a restaurant with a breakfast menu?

No, Ernes Hotel Bayu Mutiara doesn't have a restaurant that serves breakfast.

Does Ernes Hotel Bayu Mutiara allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ernes Hotel Bayu Mutiara.

Are there connecting rooms at Ernes Hotel Bayu Mutiara?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ernes Hotel Bayu Mutiara?

The closest major airport to Ernes Hotel Bayu Mutiara is Penang Intl. Airport (PEN), which is 16.4 mi away (32 minutes by car).

Can I book a room with a balcony at Ernes Hotel Bayu Mutiara?

No, there aren't any guestrooms with balconies at Ernes Hotel Bayu Mutiara.

Ernes Hotel Bayu Mutiara Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 40 reviews
Rating 8 - Good. 17 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 6 out of 40 reviews
Rating 2 - Terrible. 4 out of 40 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Yih Peng

Business traveler
Liked: Cleanliness
Disliked: Amenities
Properties is fine but in-room facilities like water heater, tv channels are limited or none.
Stayed 1 night in Aug 2022

6/10 Okay

Chung hou

Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
smelly room
Stayed 1 night in Nov 2020

8/10 Good

Juliana

Liked: Staff & service
The fridge is not working, the bathroom not well maintain, the room size is very small
Stayed 2 nights in Sep 2020

6/10 Okay

Kenjo

Liked: Staff & service
Stayed 1 night in Jun 2020

8/10 Good

KIM TENG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

2/10 Terrible

Wai Seng

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience !!!!

Environment bad. The pub beside hotel was making noise until 4am. Can't sleep well Won't come back again !!!
Stayed 1 night in Feb 2020

8/10 Good

RAJA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located strategically in front of Icon City. Got plenty places to chill such as Starbucks, The Alley & many more. Also got mamak nearby the hotel. Huge parking spaces.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy communicate. all the staff are friendly
Stayed 1 night in Jan 2020

4/10 Poor

Chin Hooi

Traveled with group
Disliked: Property conditions & facilities, room comfort

Tiny room

I use to stay with E Red when I travel to mainland Penang but this one is a little disappointed. I paid more money but ended up getting myself a tiny room, imagine my bed and the TV is only a arm length distance and it wasn't good enough when I compare to the other E Red hotel in Bandar Perda and Seberang Jaya. Won't be booking this hotel again ...
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to communicate.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They staf at counter (two man a malay and indian i gues) reception serve the good service
Stayed 1 night in Nov 2019

6/10 Okay

Alex, Kuala Lumpur

Business traveler
Disliked: Staff & service
4.5/10 Bad front desk operator as they never picked up the call from room. Only good thing is the cheap room price and the rest are just normal.
Stayed 3 nights in Sep 2019

4/10 Poor

Sam

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet smelly, no phone signal, WiFi poor
Stayed 2 nights in Sep 2019

10/10 Excellent

Shafiq, Selangor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money, cozy place, modern room design. Very recommended!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine for the price i pay. At least everything is working in the room. I'm happy for this trip.
Stayed 1 night in Jun 2019

8/10 Good

Lye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Just alright for business travel.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

There is a karaoke next to the hotel, so it is quite noisy at nite till they close shop. So you can only start your sleep after they closed.
Stayed 1 night in Apr 2018

8/10 Good

Gordon Ho

Liked: Staff & service, property conditions & facilities

the bed

overall is ok. just the bed abit hard. since most of my time I just stayed for 1 night so is ok for me.
Stayed 1 night in Feb 2018

2/10 Terrible

Kok Zhen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

I booked my family room with 1king and 2 single, the hotel never informs me that the room booked by me is not available until a day before I check-in. The manager promise will replace a better room but when I was there the room provide for me is the room which under maintenance. The water heater is not function, the toilet bowl cover is broken this is one thing, after complaint, the manager decides to refund me with RM4! I bring my family total 3adults and 2 kids with the time 4pm+, where do I find a better room to fit it? I really angry with the arrangement by the so call"manager"
Stayed 1 night in Dec 2017