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Extended Stay America - Buffalo - Amherst

2.5 out of 5.0

Recent guest reviews

The room had a wretched smell and Whitney at the front desk refused to check into it. Many hours later the maintenance man came to check and insisted he didn't notice it. Hours later again, Whitney finally offered a change of rooms but by then it was nearly check out. Totally cruel behavior

The room facilities are old. Bathroom is not clean. Hair in the shower tub. Kitchen is poor quality.

The room was not especially clean and not in great repair. We had to go to the front desk to get kitchen items. They did not stock all the items they listed as in stock for the kitchen.

There was lots of hair on the blanket, I am glad I had a lint-roller with me. Otherwise decent hotel for the money.

Good place to stay near falls. Its just 20min drive from here. Rooms are clean and friendly staff

Good spacious room, very convenient location, big fridge, nice kitchen, good bed, basically everything you need for good stay

The location was good for this trip. The staff was very nice. Shopping could not have been better. The pillows were better than average for me.

Wonderful stay with family and nice hotel for best price.

For Breakfast they kept some fruits apples , oranges , energy bars and coffee there is no break room available except that everything else is good with the hotel.

We needed accomodattion on short notice and was accomodated. Stay for one only one night. Left immediately. Friendly staff at front desk.

NOT GOOD AT ALL FOR A FAMILY STAY, HOTEL DOES NOT OFFER ANYTHING EXPECTED. [...]

We went to niagara falls so location of the hotel is good staff were friendly

We stayed a week while visiting family. Our room was comfortable and clean (not immaculate but clean). Having the kitchen was great for left overs and such...there were just enough utensils to make things work. If we needed something the front desk was helpful. We enjoyed out stay. (We did hear a dog barking in one room, they are pet friendly. Just make sure you don't get in the pets wing. (I hope they keep those all in one area, ask.)

Staff was okay. Elevators didn't work. I found the beds to be uncomfortable.

The desk clerk was very friendly and helpful. However, the desk staff leaves after 11pm and your on your own until 7am. Also, you don't truly get a smoke free floor or room. As a matter of fact many rooms on the second floor which was deemed non-smoking had individuals smoking pot and using other smoking aides.

This is our preferred place to stay in the Buffalo area. Nice kitchenette, nearby shopping centers, easy access to highways, and great price. Fairly clean too.

Apparently staffed by single employee at night, took forever to get him to answer Front Desk phone at 9:30pm on a Saturday to get the internet password. (Lesson - ask at check-in!) I'd forgotten hair conditioner; none in the room or avail. from housekeeping. At the price, I'm not complaining, just know that the savings comes from skipping all the usual amenities. If you're cheap and alone, I'd recommend it. DON'T bring the wife - she won't be happy.

I would recommend this hotel to anyone! The room was VERY clean and spacious. The staff was very friendly, the location was convenient for all restaurants and stores.

Some friends and I went to the football game, and we didn't want to spend a lot of money. This place was like staying at home, except for the noisy longer term residents.

Extended Stays are always nice, this one had awesome customer service. The only issue we had was our first couple rooms doors didn't unlock but within minutes he went with us and made sure a room opened and gave us what ever he could to make sure our stay was good!!

125 Inn Keepers Ln Amherst NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America - Buffalo - Amherst places you within 2 miles (3 km) of Lasertron and Boulevard Mall. This hotel has 119 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's also near Deerwood Golf Course and Adventure Landing.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 119 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Free local calls, ironing boards, and desks are also standard. Weekly housekeeping is available.


Property features

Renovated in 2012, Extended Stay America - Buffalo - Amherst offers free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Smoking

Full 2 | Sleeps 4

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America - Buffalo - Amherst

Everyone (3) Business (6) Couples (8) Family (5) Other (1) Friends (1)
2

callous staff

Everyone

The room had a wretched smell and Whitney at the front desk refused to check into it. Many hours later the maintenance man came to check and insisted he didn't notice it. Hours later again, Whitney finally offered a change of rooms but by then it was nearly check out. Totally cruel behavior

By , from amherst NY on Oct 29, 2016

1

not a clean hotel

Everyone

The room facilities are old. Bathroom is not clean. Hair in the shower tub. Kitchen is poor quality.

By , from boston on Sep 21, 2016

3

ok hotel

Everyone

The room was not especially clean and not in great repair. We had to go to the front desk to get kitchen items. They did not stock all the items they listed as in stock for the kitchen.

By on Jul 31, 2016

4

okay

BusinessTravelers

There was lots of hair on the blanket, I am glad I had a lint-roller with me. Otherwise decent hotel for the money.

By on Nov 14, 2015

5

good hotel for less price

Couples

Good place to stay near falls. Its just 20min drive from here. Rooms are clean and friendly staff

By on Apr 10, 2015

4

family trip

Couples

Good spacious room, very convenient location, big fridge, nice kitchen, good bed, basically everything you need for good stay

By on Dec 19, 2014

3

connect with family trip.

Families

The location was good for this trip. The staff was very nice. Shopping could not have been better. The pillows were better than average for me.

By on Dec 2, 2013

5

best stay

Families

Wonderful stay with family and nice hotel for best price.

By on Sep 4, 2013

3

except breakfast everything else promised is provided

Families

For Breakfast they kept some fruits apples , oranges , energy bars and coffee there is no break room available except that everything else is good with the hotel.

By on Jun 24, 2013

3

short notice accomodation

BusinessTravelers

We needed accomodattion on short notice and was accomodated. Stay for one only one night. Left immediately. Friendly staff at front desk.

By on Sep 4, 2011