Viasui Hotel3.0 out of 5.0
Recent guest reviews
We went there because it was on offer on booking. The hot water did not come with any instruction (very old school system for a 3 star hotel). Then the guys at the desk laughed at my husband when he asked of he was speaking english... Which i think was very unprofessional (specially for a 3 star hotel). The service was not great - the staff did not care much about our complaints regarding the hot water (thankfully we were there for only the weekend). The isolation was so bad in our room that we could hear the people slamming their door or taking a shower or flushing their toilets. The location is good but in some parts it looks very much like a ghetto.
I didn't choose this one but other one. By the way 'the other one's staff' took me here for the reason why there were no room that night~ The room was not bad. My room was at the end of the floor, the wifi signal was not strong. Staffs were kind. My schedule was so tight that I had to get to the Buquebus terminal early. So the breakfast time which begins at 7 a.m. was a little late for me. But the staff kindly open it 20 minutes early for me that I might have breakfast. 5 minutes walking from the Obelisco. And it looked like a little dangerous after dark around the hotel. There were nothing special to see from my window.
Tiny, rundown rooms. Bathroom dirty and mouldy. Ancient Elevators with an annoying alarm when the door wasn't closed properly that would wake everyone up. Bad breakfast, even worse than most places in Argentina. Unsafe location! A friend that was travelling with me had stuff stolen out of her room.
I stayed in this hotel as part of a group tour that included it as our first and last night's stop to/from Patagonia. On our last night, the whole group was out at a tango show. It was at this time that someone entered our rooms with a key card (no sign of forced entry) and robbed 3/10 people on the trip, taking money and valuables. The in-room safe wasn't even functioning in one of the rooms. The hotel staff didn't seem remotely concerned that this happened and made rude comments to us, and just told us to go to the police station. Definitely avoid this hotel
A large group of us stayed at this hotel as part of a group trip (the hotel hosts this group regularly so you would think they would care to maintain the business of this group) out of ten of us 3 of us had all of our valuables stolen from the hotel room. It was obviously staff as someone used keys to enter our rooms while the whole group was out (we left together from the hotel, so they knew we were out for the night). The hotel has been completely unresponsive and not appologetic or helpful. There are loads of 3 star hotels in this area, I would choose another one.
This hotel was used as a start/finish point for a two week Patagonia trip. We stayed two nights on each end the trip (4 nights total). Not the prettiest place in centro BA, but it is clean and located in the middle of things. We were able to walk to most of the city's highlights from this location. They arranged economical airport transportation for our departure. The room, the sheets, and the towels were clean. The bathroom light did not function in 1008 and the AC was not very good in 503. In general the place is a bit worn. Our group (10 persons) fell victim to thieves at VIASUI during our last night out. Three of our friends lost ipads & iphones & cash from their rooms. Granted they should have used the in-room safes, but the need to re-charge devices fomented complacency that evening. The hotel staff was very casual about this and it would have been reassuring to see them act concerned. It had the smell like an inside job; 1) We left as a group to attend a Tango Show, 2) The thieves apparently had door key-cards, 3) Thieves hit our group very surgically.
For the price I paid for the hotel I got my money's worth. My room was clean but a bit outdated. The wifi is spotty but at least it's free. Breakfast is average but the medialunas are so good! I've had friendly encounters with all the staff. Some are much less helpful than others. Ale is by far the best! He can even recommend some good places to eat. I probably wouldn't stay here again but I don't think it was a waste of my money.
The hotel is good value for money but nothing special. It is also a bit old, although clean. The real advantage is the location (just around the corner from the Obelisco), but it is on a side street with no view. The breakfast is ok, in line with what this type of hotel normally has in Argentina. The staff were very friendly. The room was a bit dark. Basically ok to stay at if you are doing things in the central part of Buenos Aires.
The Good: 1. Clean, my room was very clean which I really appreciated. 2. Good location. It was only half a block off of 9 de Julio and a few blocks from Florida. 3. The breakfast. It was definitely an Argentine breakfast so mostly medialunas and stuff to put on them.... but the medialunas were really, really good. The Mediocre: 1. The staff - Some were really good, others were not so helpful. One of my friends I was traveling with called the front desk to say they were having trouble with the internet (see below). The reply was "its working fine for me." (There were different wifi routers on different floors.) Another time I went to the front door (someone from the front desk has to buzz you in.) The kid working the front desk was on the opposite side of the room and slowly wandered across while texting... which wasn't that big of deal... but sort of indicative of the service. The Not Great 1. It was noisy. I could clearly hear people talking in another room. 2. The room couldn't be darkened... The metal blinds had holes in it (that's the way there are made) and only sheer curtains... So when the sun came up it was pretty bright. 3. The internet. It was really spotty... and very frustrating. It some of the wireless routers I think needed to be reset... I can't comment on cost. Over all it was ok... but had some frustrating things to it.
It's a nice hotel. Staff are great and they are very kind and they really want to help you. My room was nice too, very quietly and cleanly. However, despites of the food flavor, I didn’t think that it was too many options at breakfast.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 231 reviews