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Recent guest reviews

Room was not sound proof, you can hear next room’s guests. In addition to that, on Saturday there was a party on 24th floor, I awoke by music sound at 3:30 am.

Nice hotel but the room is very little And the area out the window is horrible

nice staff, good restaurant and snack room; everything is within walking distance except airport of course

They were late with check in's-3:30pm and we were given a room that was flooding. It took them more than an hour to give us another room. When we called to check the status of the new room, the staff person yelled at us for calling.

My room wasn’t ready even after 3pm Front desk staff was not friendly The morning concierge was very rude when we asked to orint our tour voucher I will never recommend this hotel

Club floor met our needs well. Staff at all levels friendly and courteous. Room service could be better in terms of delivering piping hot. Location was perfect for our 3 day, 4 night stay.

At Sheraton for business. Great spot for it. Not recommended for vacationing. Walking distance to La FLorida a pedestrian walk way filled with shopping and restaurants.

One of the best hotels i stayed

Very nice hotel for business and pleasure, but business travelers will appreciate it most. Only complaint was that the electrical power was being upgraded which resulted in power outages for 4-8 hours per day, usually at night, so sometimes we could not use elevator to get to the room, and no lights or air conditioning. Hotel did adjust our rates for the inconvenience which was a proper gesture given the circumstances. Excellent facilities and clean rooms. I really like showers with strong water pressure and this hotel has very good water pressure! Also appreciate free internet for communicating back to the States. They have about 10 Sony Vaio large screen computers for free internet use of guests. Very nice pool and spa facilities also. Taxis available most all the time and rates are very inexpensive, about 20 pesos, or $3,82 USD will get you most anyplace within 25 blocks of the hotel.

Me gusto la atención, personal súper amable y atento

San Martin / 1225 1275 Buenos Aires Capital Federal

Hotel highlights

  • Walking distance to Plaza San Martin and Florida Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Retiro, Sheraton Buenos Aires Hotel and Convention Center is adjacent to Plaza San Martin and within a 15-minute walk of popular sights like Galerias Pacifico. This 4-star hotel has 740 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including Buono Ristorante, which specializes in Italian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

All 740 soundproofed rooms feature minibars, laptop-compatible safes, and phones. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Rooms also include desks.


Property features

At Sheraton Buenos Aires Hotel and Convention Center, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Self parking is offered for USD 15 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Classic Room, 2 Twin Beds, Non Smoking, Pool Access

2 Twin Beds | Sleeps 3

Classic Room, 1 King Bed, Non Smoking, Pool Access

1 King Bed | Sleeps 3

Club Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 5

Classic Room 1 single bed

1 Twin Bed | Sleeps 1

Guest reviews for Sheraton Buenos Aires Hotel and Convention Center

Everyone (6) Business (2) Family (1) Friends (1)
4
Everyone

By on Dec 14, 2019

2
Business Business

Room was not sound proof, you can hear next room’s guests. In addition to that, on Saturday there was a party on 24th floor, I awoke by music sound at 3:30 am.

By on Oct 7, 2019

4
Everyone

By on Sep 16, 2019

2
Everyone

Nice hotel but the room is very little And the area out the window is horrible

By on Feb 5, 2019

4

good hotel

Everyone

nice staff, good restaurant and snack room; everything is within walking distance except airport of course

By , from Connecticut on Mar 7, 2018

Review comment responded on Mar 10, 2018

Dear CC, thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

3

noisy, outdated, extremely rude staff

Everyone

They were late with check in's-3:30pm and we were given a room that was flooding. It took them more than an hour to give us another room. When we called to check the status of the new room, the staff person yelled at us for calling.

By , from Chicago on Feb 18, 2018

Review comment responded on Feb 24, 2018

Dear Joe, I am very sorry to hear your experience with us. This is absolutely far away from the Sheraton standards that we would like to serve. I apologize and I will share your review with our Front desk Manager to follow up this matter and take measures in order not be repeat it again in the future.

2

staff no friendly

Everyone

My room wasn’t ready even after 3pm Front desk staff was not friendly The morning concierge was very rude when we asked to orint our tour voucher I will never recommend this hotel

By , from washington dc on Jan 29, 2018

Review comment responded on Feb 3, 2018

Dear Leonardo,I am sorry to hear about the circumstances you described. Guests’ comfort is one of our top priorities and we strive to provide an all-ready environment for guests to relax. Feedback like yours is how we learn about areas for improvement. With that in mind, I have documented your circumstances to be reviewed with the Front Desk Team. Regards.

4

[...]

Family

Club floor met our needs well. Staff at all levels friendly and courteous. Room service could be better in terms of delivering piping hot. Location was perfect for our 3 day, 4 night stay.

By on Apr 24, 2011

4

a great business hotel

Business

At Sheraton for business. Great spot for it. Not recommended for vacationing. Walking distance to La FLorida a pedestrian walk way filled with shopping and restaurants.

By on Aug 12, 2010

5

fantastic

Business

One of the best hotels i stayed

By on Jul 20, 2010

Sheraton Buenos Aires Hotel and Convention Center

San Martin / 1225 1275, Buenos Aires, Capital Federal 1104
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