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Sheraton Buenos Aires Hotel and Convention Center

4.5 out of 5.0

Recent guest reviews

Because of the delay by the airline (see other review) we didn't arrive at the hotel until almost 3AM. We found the room to be comfortable and well laid out. A breakfast buffet was included and the staff was very helpful in arranging transportation to the ship. After the cruise we flew back to Buenos Airs for a couple of days to see more of the city. The hotel is definitely a 5 star facility. There is a swimming pool on the 22nd floor, very nice, not cheap, but well located. We felt very safe walking in the area and shopping. All shops take American dollars so that isn't a problem but there are several ATM's around to get pesos. Would definitely stay there again if we were to revisit Argentina

Sheraton Buenos Aires in Retiro area is conveniently located just walking distance from the main shopping, cinema and theatre district of Buenos Aires. I was upgraded to an executive room on the 21st floor with great views of the city. The staff was very helpful and courteous. Although I didn't make use of these facilities, the hotel has a large swimming pool and tennis courts. I would highly recommend this hotel for business or pleasure.

Hotel but mostly Convention center. There are crowds everywhere: at the reception desk there were 20m(!!) lines on a Sunday, the entry hall is often full of conventionnists and airline crews and if you want a spot at the swimming pool you better get there early. The lower floor rooms are completely outdated and poorly equipped (12th floor for me). No coffee maker or kettle, few plugs and not universal. I know the hotel for many years and it gets worse every time. Prices always got up and you must pay for Clublevel rooms for a minimum of comfort. Their Business is clearly not to run a fine hotel but capitalizing on large crowds. It’s like Las Vegas without the organization.

Booked in here by Furlong when we were not allowed to board Celebrity Cruise Ship, for reasons to be offered in a different review. Good hotel, staff very helpful and efficient. Husband needed a doctor's note for cruise ship, and this was arranged by the Sheraton, and, at no extra charge which was quite unexpected. Bar service was good, food average, restaurant in the Sheraton for breakfast satisfactory, but, very small area for buffet service, and became very congested. Restaurant in Park Tower, part of the Sheraton for dinner was pretty average, but service was good. Very spacious and welcoming.

For a hotel of his standard, it lacks of a few essentials. First, a kettle or coffee maker in the room. There's hardly any plug near the bed, or difficult to access. It's very hard to charge your phone on the bedside table. That should definitely be addressed. There are alarm clock with USB port which could easily solve the problem. No face cloth in the bathroom. Apart from that, the hotel is OK. Nice pool area and friendly staff at reception.

A very large hotel in the centre of downtown Buenos Aires. It’s location is perfect for walking to all the sites. Shopping in Calle Florida is only a 10 minute walk away and Puerto Madero around 30 minutes. The staff on reception were efficient and friendly and made checking in simple and quick. The rooms are okay but don’t expect them to be modern and new, they aren’t. Nothing has been refurbished since the hotel was built, but having said that it’s okay. Rooms are a good size for a city centre hotel. Rooms at the front aren’t quiet as the road outside is very busy and you have the clock tower chimes in the park to contend with. The double glazing is as old as the hotel and isn’t up to the job of keeping the noise out. Try for a room on one of the upper floors, we were on floor 3. The fridge in the room is very old and doesn’t work that well, free Wi-fi is good but on the downside there is no tea or coffee tray. We took our own travel kettle and supplies and really glad we did. The breakfast was pretty good as was the service. Staff very attentive and you didn’t have to wait for coffee or refills. The cheese and ham omelette was particularly good. Missed Heinz tomato sauce though. The swimming pools and sunbathing area are a real bonus. I would recommend this hotel to anyone.

Spent 3 stays last year there, has a fine location, easy walking access to city center, restaurants and some shopping areas. Club floor is great if you need to attack some last minute work, snacks are constantly restocked and personnel provide a very friendly and good service. I asked for, room service, laundry, taxis, and many other services. All were provided in responsive and courteous way. Definitely a good place to stay for business.

We were staying at Hilton BA which is probably one of the worst hotels in the world for customer services. So we moved to the Sheraton. What a great hotel. From front desk to concierge to pool staff . All requests where attended to promptly and nothing was too much hassle. Pool is great large abs plenty of space. Bar food is great Rooms are comfortable and we had a great views. My only point for improvement is that the bathroom could do with renovation in room I was in Thanks again for rescuing what started off at Hilton as very bad experience to the most fantastic experience at Sheraton

The room was fine, the staff were also good. It is located in a relatively nice part of the city (although I'm not an expert on B.A.). Swimming pool was very nice. Good restaurant in the hotel. Overall quite good, although for a Sheraton I would probably have expected more...

Typical sheraton no character but efficient and practical in a good central location. Executive lounge not great, mainly dining tables for breakfast and snacks. Be warned contary to impresion on website all alcoholic drinks during early evening are chargable and expensive, but a great view from the lounge. All staff friendly and helpful.

San Martin / 1225 1275 Buenos Aires Capital Federal

Hotel highlights

  • Steps from Torre de los Ingleses and Plaza San Martin
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool and indoor pool

Located in Alem Street, Sheraton Buenos Aires Hotel and Convention Center is next to popular attractions like Torre de los Ingleses and Plaza San Martin. This 740-room, 4.5-star hotel has conveniences like an outdoor pool, an indoor pool, and a health club. Located in central Buenos Aires, the hotel is also near Teatro Colon and Obelisco.


Enjoy dining at one of 2 onsite restaurants including Buono Ristorante, which specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


The 740 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and laptop-compatible safes. LCD TVs come with satellite channels and pay movies, and guests can stay connected with wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Phones and desks are other standard amenities.

Property features

Sheraton Buenos Aires Hotel and Convention Center features an indoor pool, an outdoor pool, and a health club. If you drive, self parking is ARS 60 Per hour, or you can take advantage of the airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Club Floor, Room

King 1 | Queen 1 | Sleeps 3

Premier Suite

King 1 | Sleeps 3

Club Room

King 1 | Twin 2 | Sleeps 3

Premier Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 2073 reviews