NH Collection Buenos Aires Jousten4.0 out of 5.0
Recent guest reviews
the hotel is very conveniently located, next to the puerto, the shopping area and the historic centre. (At least some) rooms are noisy due to the heavy traffic in front of the hotel. The bed was comfortable. TV channels exclusively in Spanish.
Stayed here for two weeks on a recent work trip. The staff at the hotel were all exceptionally helpful and friendly, top marks to the staff! The rooms were comfortable, clean and a good size. There is a lot of noise though as it is located on a busy main road. It dies off in the depth of the night but no getting around the noise. The wifi was very poor and didn't work well most of the time which was frustrating. The laundry was eye wateringly expensive. Breakfast was fairly good but did get monotonous after a few weeks. Really good fruit selection but coffee was poor. Overall a pretty good stay and very close to Puerto Madero, Centro, San Telmo and the Busquebus terminal.
The staff working on the reception were extremely friendly and nothing was too much trouble. The hotel was very clean and the room very comfortable. The coffee and tea making facility is a good idea. I would always choose NH Collection as I know the service quality standards are very high.
NH Jousten in located at a very busy crossroads, therefore the place is quite noisy in general. Further, windows may not close tighly, adding some noise. Further, you can hear a water-pump starting up every few minutes. Breakfast is regular, however facilities are a bit chaotic: If a toaster breaks, it will take 2 days to replace it.
Paid the bill nearly a month in advance through a travel agency but, their system only "saw" our reservations 5 days before the check in. Had to call both the travel agency and the hotel (long distance) several times until the reservation finally was confirmed. Breakfast is great and service is the best. The room was clean and nice. I was staying at the same floor as the gym (first floor) and that was a problem when somebody used the treadmill. It wasn't nice early in the morning, because the noise would wake me up. Btw, the gym was rather small. My brother stayed in the 4th floor and wifi signal was better there. Great place to stay when you have a concert at the Luna Park Stadium nearby. Very close to Puerto Madero and it's restaurants and bars. Subway station Leandro N. Alem is also nearby and can connect You with every tourist site in town within minutes. You can hear and sense the subway running under the hotel but that wasn't an issue to me. Personal was superb!!! Everyone! Thank You guys! I will be coming back, I recommend it
This hotel is a good deal in terms of the cost, location, amenities, level of luxury, cleanliness and staff attentiveness. The staff is cheerful and was helpful to me in arranging for special transportation that I requested. They supplied sight seeing tips and directions that I asked for. I didn't use room service a lot, but when I did, it was prompt and tasty. I appreciated my stay there and have no complaints.
The hotel needs to be renovated. The rooms only look good on pictures, but look like they have not seen any maintenance since 20 years. The whole bathroom installations work poorly and the water in the shower was not adjustable to a normal temperature.
What marks this hotel as completely excellent is the service. I stay in countless hotels throughout the world but rarely, if ever, have I encountered such a great staff. Every single person I encountered was kind, friendly, and helpful in every way imaginable. I had an accident and ended up having to keep my foot elevated and iced for an entire day, and the staff accommodated me with such concern and ease that I couldn't have asked for better care. From helping me hobble around to providing extra cushions to elevate my foot to continuously bringing bags of ice, from getting personal items I needed from my room to helping me organize a working space for the day, I honestly felt like I had a family taking care of me. The accommodation is nice enough, although my room was rather small (the staff did offer to move me after the second night). The bed was comfortable for sleeping and the bathroom functioned well (although the shower head is for VERY TALL people). The desk is tiny -- but it fits a computer, lamp, and has the one outlet in the room. Nice espresso machine and teapot. Breakfast was appealingly presented, and eggs are ordered fresh and hot. Location is excellent and particularly useful for where I needed to be. Public transportation is very close by, and it's easy to walk to many places., But trust me -- it's all about service. When you are visiting a city you don't know, having such wonderful service makes everything worthwhile.
We stayed a couple of days and we even went to a concert to Luna Park Stadium. The staff was super nice and they even helped with restaurants reservations ! We have to come back soon ! You cant miss the Jousten experience !!!
Spent a few days in the city, couldn't have asked for better service, accessibility or location of hotel! All the employees were friendly and made me feel welcome. Would love to come back and stay again!
- Walking distance to Obelisco and Plaza de Mayo
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Located in Alem Street, NH Collection Buenos Aires Jousten is a leisurely stroll from popular sights such as Obelisco and Plaza de Mayo. This 84-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. Centrally located in Buenos Aires, the hotel is also a short walk from Buenos Aires Metropolitan Cathedral and Cabildo.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All 84 soundproofed rooms provide minibars, espresso makers, and free bottled water. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, phones, and desks are also standard.
NH Collection Buenos Aires Jousten features a fitness center, free WiFi in public areas, and a 24-hour business center. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 979 reviews