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NH Buenos Aires Crillón

4.0 out of 5.0

Recent guest reviews

This NH hotel is such a disappointment. Our group of 12 had the worst experience staying at this hotel after our 2 week-long trip in South America. We stayed here for the last night. The rooms were the worst of all the hotels in this whole trip. My room looked like it had just recently been converted from a broom closet in the stairwell into a hotel room. There was an unpleasant smell. And the condition of the room was not up to par. There was water leaking from behind the toilet. And the floor was dirty and really sticky. The a/c wasn't working. All the hotels in our trip were all 4 star but this one I'm sure wasn't fit to be. Although the location is convenient, I wouldn't want to stay at this hotel even for one more night.

My room was ok, except window's curtain. in rest ok. Breakfast was delicious and the service excelent. It is neer to the central park and is very silence. I have ocasion to visit the "bazar" and local shops. Local citizanes are very kind and adorable.

NH is a chain, however each hotel as a different tasty. Close to the hotel has a subway station, and bus stop, so it is very convenient to go to most of sightseeing places by public transportation. Hotel is clean, however I had a bad luck with the room. The window was to a floor between the building walls. The breakfast was good. Just complain about a request for eggs that the information to charge was in very little prints, hard to realize. Most of the hotel staffs were kind.

I am writing here hoping to get an answer to my emails related to an invoice correction. I have been following up for a month directly as well as through the travel agency and no one is responding!! Did the hotel close down since March 24 when I checked out?? Or is this the world class customer service practiced?? Also, the hotel is definitely not 4 stars, looks quite old, the reception gave me a different room than the one booked and now it is impossible to get a reply from them. So yes, based on the above I do not recommend.

The property shows sign of ages. The rooms are very small, the air conditioning is a disaster, the bath rooms hardly fit a normal size person. The lobby is rather small. Breakfast mediocre. These would be all the negatives. On the positive side: GREAT LOCATION, in the heart of Buenos Aires. On an inspection site they showed me a junior suite and I was told there was nothing available to show me.

Stayed here for 3 nights, very clean, comfortable bed, all the staff were friendly and helpful. Breakfast had a great variety from fresh fruit and granola to hot options and pastries. Good location as you are walking distance to the obelisk, many restaurants, cafès and the subway (which we didn't utilise, but good to have the option). Very limited selection of drinks at the bar so only had 1 drink each on 1 evening. Would happily stay again.

Very nice property. Built in the very good old style, but remodeled to a fresh on fashion look. Rooms are small, and smaller the bathroom, but functional. Breakfast is far away for the Europe NH hotels. Must work on the coffee, as the self service espresso machine was out of order. I ask for an expresso coffee to the waitress and it took an eternity to arrive...some training is urgently required. The room was very noisy.

Only 3 stars (despite good location and fairly attentative staff-they "missed" asking me if I wanted a reserved car for 5:30 a.m. or p.m., and assumed it was for the next morning rather than that evening). Major dissatisfaction stems from total lack of ventilation in room; not even the fan worked, and one of the managers who came to look at the controls in my room (on Good Friday) told me that the system was "locked" and as it was a holiday weekend, neither the manager nor an engineer would be back until Monday to look at it. Seems a rather lame excuse. Opened large window when I was in the room and awake, to get some fresh air but closed it otherwise, which made for stuffy sleeping. Am scheduled to come back in a few weeks but am having second thoughts; you should, also.

After a 14 hour flight from the UK we were glad to arrive at this central hotel in Buenos Aires. The staff were welcoming, there was a modern reception area and pleasant seating areas, also a lovely large dining room in neutral colours, overlooking one of the main streets. We were in Room 606, a reasonable size, minimalist décor, with a very large, comfortable bed. In the bathroom there was a large walk-in shower. Plenty of hot water, air-conditioning and a small fridge with bottled water. Our room was at the front of the hotel so it was rather noisy late evening and early morning. Both our lunch and breakfast were excellent.

This is a nice hotel in the center. The hotel is within walking distance to the Recoleta Cemetery and the Teatro Colon. It about 30 minutes both ways. The room is clean and spacious . The breakfast is good. The staffs are friendly. Overall: It is a nice hotel

Av Santa Fe 796 Buenos Aires Capital Federal

Located in Retiro, NH Buenos Aires Crillón is within a 10-minute walk of popular sights such as Plaza San Martin and Torre de los Ingleses. This 4-star hotel has 96 guestrooms and offers free in-room WiFi, a 24-hour business center, and a conference center. Located in central Buenos Aires, the hotel is also near Teatro Colon and Obelisco.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.

All 96 air-conditioned rooms provide minibars, safes, and phones. Guests can expect 26-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Desks are also available.


NH Buenos Aires Crillón features free WiFi in public areas, 6 meeting rooms, and a conference center. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Property features

Room options

Junior Suite

Full 1 | Sleeps 2

Superior Room

Full 1 | Twin 2 | Sleeps 2

Junior Suite, View

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 1245 reviews