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Cyan Hotel de las Americas

3.5 out of 5.0

Recent guest reviews

Pleasant enough room, clean and tidy, here from the 24th to the 27th, I actually thought it was near the end of the tour we stayed in Buenos Aires but clearly have become confused in my later years. Decent bar downstairs in the lobby/foyer area and a pretty good bar either next door or a few doors down from the hotel where I (again) got talking to someone who (again) invited me to some rave-type club, I'm not sure if he got me in, he must of spoke English, his friends did not, ended up leaving after a while, got turned around and an Argentinean couple (the woman was gorgeous) helped me, an Englishman lost in Buenos Aires get back to my hotel, I even seriously believe they may of stuck me in a taxi and I had no money left! changed my entire perception of the Argies.

This a pleasant and accessible hotel , very close to the main shopping street Ave 9th July . The rooms are well appointed, clean and comfortable . Breakfast is buffet style with a good and varied selection. The staff are very helpful and polite and English is not a problem . I was part of a group and most of us were on the first floor On our second night a disco had been set up , also on the first floor. The manger had warned us it might be noisy. While that was a thoughtful gesture it did not prepare us . The noise was unbearable and despite calls and visits to the reception desk by many of us, the noise continued until the early hours. As such none of us got any sleep and as we were vacating that day it created a very unhappy atmosphere. I must , however, give full marks to management who did make amends by offering us late check out and that coincided with our pickup for the airport at 9pm. This allowed us to catch up on some sleep before a 13 hour flight. Disregarding the disco experience I found this hotel to be of a good standard and the public areas well appointed .

This hotel was booked by our tour operator. The hotel was self rated a 4 star hotel which was far from being one, closer to 3 star. Reception staff are not friendly if you ask them questions. Room is dated and very basic. We had twin bed in our room. Wi-fi is free but you can access it only after you are given your room. No complimentary bottle of water. No air conditioning, only heater and we have to leave our windows open so we won't sweat. Breakfast is free but the same food every day. Put the sign "Do not disturb" on the door but staff still came in when we were out. Nothing was missing but still not right to come in the room. I personally won't recommend this hotel.

According to booking sites for this hotel the room was 28m2 we were in 1508 and it definitely was not this size With 2 large suitcases there was only enough room for 1 person to walk around at the same time . Very disappointed !

Our room was fairly basic and dated with a very small bathroom, but clean and comfortable. We were a bit disappointed in the breakfast buffet. The main positive point is the location in Recoleta which was ideal for exploring the city.

Hotel bem localizado no centro. O quarto que fiquei era grande e espaçoso, além de ser bem quentinho e confortável, mesmo sem ligar o aquecedor. Funcionários muito solícitos. Café da manhã bom. Gostei pelo custo benefício e me hospedaria novamente!

Muy buena ubicación, la habitación muy cómoda, la atención tanto para chek in y chek out rápida y cordiable. Limpieza, desayuno muy bueno. La pileta está descuidada y el agua no estaba muy limpia. El personal siempre dispuesto a cualquier requerimiento. Recomendable precio calidad.

O hotel fica no centro de buenos Aires, há um supermercado disco na rua de trás do hotel, onde pode comprar vinhos e doce de leite. O café da manhã é bem fraquinho, e ainda tiram os potinhos de doce de leite antes do final do café, aquelas porções individuais que vem como se fosse aquelas manteigas. O quarto confortável e o hot luxuoso apesar da idade, mas o banheiro com banheira no box é deprimente e perigoso. Além de ter banheira, ela é estreita, então vc fica sempre pisando na lateral e desequilibrando.

Si comme moi vous voyagez en Argentine avec l'association Arts et Vie, on vous logera dans cet établissement certes en centre ville mais vous dormirez dans une chambre d'un autre âge mal éclairée sans prise de courant pratique et devrez vous contenter d'un buffet de cantine pour le petit déjeuner Le tout sans âme avec un personnel nonchalant Vous trouverez mieux et moins cher dans le quartier

Wir besuchten dieses Hotel im Rahmen einer Südamerika-Rundreise und verbrachten 2 Nächte hier. Ich muss leider sagen, dass es das schlechteste Hotel war, das ich je gesehen und erlebt habe. Das erste Zimmer, das uns zugewiesen wurde, war absolut nicht bewohnbar. Dunkel, Licht funktionierte nicht, abgewohnt und für zwei Personen viel zu klein. Wir hätten nichteinmal unsere zwei Koffer öffnen können, da kein Platz war. Im Bad gab es keine Möglichkeit, sich aufzuhalten. Der Zimmertausch war unproblematisch. So dass wenigstens die Zimmergröße ansprechend war. Abgewohnt war das neue Zimmer aber auch, es ging zum Hinterhof raus und war wenigstens sehr ruhig! Die Angestellten des Hotels sind extrem unfreundlich und arrogant. Sie besitzen einen Grundwortschatz in Englisch. Bei Reklamationen sprechen sie plötzlich gar kein Englisch mehr. Sie sind nichtmal in der Lage, ein Taxi zu rufen. Wir sollten uns doch auf die Straße stellen und eins abfangen. Service hier absolute Fehlanzeige. Achtung, wenn Sie planen, im Hotel Geld zu tauschen. Bei uns ging es leider nicht anders, da wir an einem Feiertag anreisten und alle Wechselstuben in Buenos Aires geschlossen waren. Die Angestellten an der Rezeption versuchten, uns zu wenig Pesos für unsere Euros zu geben. Zählen Sie sofort nach und reklamieren es! Eine Entschuldigung für dieses 'Versehen' (ich möchte hier niemandem etwas unterstellen) bekamen wir nicht. Das Frühstück ist nicht genießbar. Auch hier: Service Fehlanzeige. Ich erwarte von einem Drei-Sterne-Hotel in Argentinien nicht allzu viel und lebe immer nach dem Motto: man bekommt, was man bezahlt. Aber ich erwarte wenigstens freundliche und motivierte Mitarbeiter und ich erwarte, dass das, was angeboten wird, funktioniert. Wenn Sie die Möglichkeit haben: meiden Sie diese Loch!

Libertad 1020 Buenos Aires Capital Federal

Hotel highlights

  • Walking distance to Teatro Colon and Obelisco
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Core area of Buenos Aires, Cyan Hotel de las Americas is a leisurely stroll from popular sights such as Teatro Colon and Obelisco. This 3.5-star hotel has 130 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a 24-hour business center. It's in central Buenos Aires and also close to Plaza de Mayo and Casa Rosada.


Dining

Start your day off right with a free buffet breakfast, served each morning from 8 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

The 130 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Hair dryers and desks are other standard amenities.


Property features

Cyan Hotel de las Americas features free WiFi in public areas, a meeting room, and a 24-hour business center. For transportation, you can make use of an airport shuttle (available 24 hours) for ARS 1500 per vehicle one way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, a gift shop, and a porter/bellhop.

Room options

Habitacion Classic Triple

Twin 3 | Sleeps 3

Suite Ejecutiva Triple

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 57 reviews