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I liked the heated pool I didn’t like the tiny hot tub and time options to use it. I didn’t like the food, the expensive price for the food or the horrible service from the cook and the server. Overall a horrible experience! I won’t be back and I definitely will not recommend this place to anyone.
Rundown property, room next to me partied loudly all night and front desk didn’t do anything about it even after I called 4 times.
This is the closest hotel to Monarch Ski Resort, about 10 min drive. But there is no shuttle service. The facility is very old with a very slow elevator. Jacuzzi was not working and pool was cold so we didn’t use them again. We received no room service for the whole 5-day stay. Our first request was flat-out denied by cleaning staff “we are too busy “. They did not come to vacuum our room as promised despite our request. We have to take out trash ourselves. We had to go to the front desk to receive the most basic amenities such as replacement towels and extra soap. Cold continental breakfast was the lowest quality food we’ve ever paid for, period. Other guests were outraged as well. Staff were generally in bad mood and not hospitable. WiFi is free but very slow and intermittent. There was almost no cellular reception with AT&T. Overall, unbelievably terrible, worst hotel stay we have ever experienced.
The resort needs to be updated. They are short staffed and I need better Internet service
There was no air conditioning which is not listed clearly. The price was pretty high for the lack of amenities
Poor air quality. Smelly. Run down. Hard beds. Would be ok if it didn’t cost me so much. Had I known more about the conditions of this building I would not have stayed. I think it is a health risk
Except for limited cell phone reception lived the place. Clean, comfortable, pool and hot tubs were good. Restaurant was very good with a good variety.
The property was not air conditioned so we did not stay.
A unique feature was the pond and creek behind the building. It was nice to walk around those with our kids.
No AC in room. Very bad during summer. Halls smell. Poor food in restaurant. Building is in poor condition. For the money, there are plenty of other places to stay with Air Conditioning.
Loved being on side of beautiful mountain. View from room was spectacular!
The outside property was beautiful, especially the back.
Close to Monarch Mountain ski area, but I would not recommend this hotel. Shower water turned ice cold when another room would flush their toilet. Lack of arking made entering & exiting the hotel parking lot dangerous. Bathroom became cold when the door wasn’t left wide open (room radiant heating didn’t work that great). Toilet ran after flushing unless you tapped the handle. There was no in-room WiFi. On the plus side, the beds were comfortable.
Great King bed dog room with full mountain view! Soft pillows. Awesome hot tub looking toward the mountains. Loved the sauna after the hot tub to dry off. Very affordable. Caitlyn assigned us a corner room on the 1st floor right down the hall from the hot tub & sauna. Front desk gentleman Chris took care of us like we were royalty. He treated me to a cappachino on the house! Quiet in the mountains at 9,500 ft. Great organic shampoos, conditioners, lotions, & soaps (Chris gave me extras to take home!)....nice touch in this grovy built in the 70s ski lodge. Very strong hot water pressure.The river, pond, & grounds out back were perfect for us & our pooches. We will be back!
Called 24 hours before to cancel and they said I was a couple minutes to late,and charged my card
It was a very nice, clean hotel with friendly staff. It was perfect for what we were looking... quiet, beautiful setting with lots of opportunities for hiking and enjoying nature.
Monarch Mountain Lodge places you next to San Isabel National Forest and within a 5-minute drive of Monarch Ski Area. This 3-star hotel has 90 rooms and welcomes guests with a restaurant, an indoor pool, and free self parking.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/café. Start weekends with cooked-to-order breakfast, available for a fee from 6:00 AM to 10:00 AM.
The 90 rooms have an array of amenities, including coffee makers, free long-distance calls, and free local calls. 39-inch flat-screen TVs come with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries.
Monarch Mountain Lodge offers an indoor pool, a sauna, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage and tours/tickets. Additional amenities include conference space, a computer station, and laundry facilities.
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I liked the heated pool I didn’t like the tiny hot tub and time options to use it. I didn’t like the food, the expensive price for the food or the horrible service from the cook and the server. Overall a horrible experience! I won’t be back and I definitely will not recommend this place to anyone.
Hi Anonymous, Thank you for your review. We regret that your experience at Monarch Mountain Lodge did not meet your expectations. Your feedback will help us improve our services. We’d like to invite you again at our hotel and experience an improved stay. If you have any further concerns, please share it with us.
Rundown property, room next to me partied loudly all night and front desk didn’t do anything about it even after I called 4 times.
This is the closest hotel to Monarch Ski Resort, about 10 min drive. But there is no shuttle service. The facility is very old with a very slow elevator. Jacuzzi was not working and pool was cold so we didn’t use them again. We received no room service for the whole 5-day stay. Our first request was flat-out denied by cleaning staff “we are too busy “. They did not come to vacuum our room as promised despite our request. We have to take out trash ourselves. We had to go to the front desk to receive the most basic amenities such as replacement towels and extra soap. Cold continental breakfast was the lowest quality food we’ve ever paid for, period. Other guests were outraged as well. Staff were generally in bad mood and not hospitable. WiFi is free but very slow and intermittent. There was almost no cellular reception with AT&T. Overall, unbelievably terrible, worst hotel stay we have ever experienced.
The resort needs to be updated. They are short staffed and I need better Internet service
There was no air conditioning which is not listed clearly. The price was pretty high for the lack of amenities
We are excited for upcoming renovations and are sorry you did not have a phenomenal experience. We will consider your feedback in upcoming investments.
Poor air quality. Smelly. Run down. Hard beds. Would be ok if it didn’t cost me so much. Had I known more about the conditions of this building I would not have stayed. I think it is a health risk
Except for limited cell phone reception lived the place. Clean, comfortable, pool and hot tubs were good. Restaurant was very good with a good variety.
The property was not air conditioned so we did not stay.
Thank you for taking the time to rate us. Hope to see you again!