4/10 Poor
Logan
Traveled with group
Jan 20, 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing stay for the price
We stayed here for several nights due to its proximity to Monarch Mountain, which is really the main benefit of this lodge. Unfortunately, the overall experience did not match the price.
Check-in required calling someone via radio to come to the front desk, and we were given a physical room key. While I understand this is a more rural area, the room itself had several issues.
There was no air circulation in the room. The heater did not work, and the bathroom fan was also nonfunctional. We were told to open the balcony door for airflow, which is not a realistic solution during winter conditions and the shared balcony.
The bathroom floor appeared very dirty, and while we were told it was the “natural grout color,” it still looked unclean. The sink handle was broken, the ice machine was not working, and the electrical outlets were extremely loose. Maintenance later added a plug adapter to turn one outlet into four, but this did not actually resolve the underlying issue.
Housekeeping only replaced towels and did not clean the room during the stay (which is noted in the description, but still worth mentioning for those expecting daily service).
We ultimately left a day early. For a significantly lower price, this would have been more understandable, but at nearly $700 for four nights, the value just wasn’t there.
The location is excellent, but the condition of the rooms and level of service need major improvement.
Logan
Stayed 4 nights in Jan 2026
