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JW Marriott Bucharest Grand Hotel

5.0 out of 5.0

Recent guest reviews

The more I am staying at the JW Marriott Bucharest, the more I like it. I booked a Grand executive room. I love the look of the refurbished rooms and the grand rooms offer you plenty of space. The staff is always extremely polite and friendly. The hotel is spotless and offers you everything you need: nice gym, swimming pool (that I have never see though), good restaurants, a really cool bar, shops, etc... there is even a cigars shop that I just discovered. I also enjoy working from the executive lounge. The staff there is a gem and this place has a good vibe. To conclude: thank you Marriott Bucharest for another great week.!

Want to have lunch at the steakhouse they said it is completely booked for a group (normally such things does not happen in normal hotels so actually ı was back from a meeting to eat at the hotel with a guest that I invited for the steakhouse . If they just left a note at the room in the morning we would not come back to hotel and pick another steakhouse downtown they offered us to eat italian instead we had no choice so we tried and waited 1 hour to get salad (vgs+charc) (normally starter asked for it as Main dish) could not wait any longer and left stayed in executive level all the tables were dirty or occupied in the exec lounge at breakfast time so went to the main breakfast lounge they almost did not let me in (they did after 15 mins of internal discussions and telcons) internet is not free (if you did not buy it with your reservation) moreover it is asking you to log in repeatedly (everyday / everytime you shut your comp / everytime you change from lobby to lounge for example so no ip recognition) the rest was ok

On arrival we were informed that the rooms we had booked were not available. After much argueing we were given an alternative with poor grace. We were attending a wedding at the hotel and found the staff at reception very unfriendly and uncooperative. We left to continue our holiday at the Black Sea and on reaching our destination I discovered that my phone and I pad were missing. We immediately rang the hotel only to be told that they did not have the time to deal with phone enquirers and to please e mail them. We are still awaiting a response 2 months later. For a five 5 star hotel I find this very poor service and bad customer relations . I will not be returning to this hotel but I did enjoy Romania.

We booked this before taking the bus from Sofia because the bus arrived about 11pm and we wanted to be set up. We took Uber for a few dollars from the bus station.The bus station is not a place to be at night! We were checked in by a super friendly guy( do not know his name but he was young with a shaved head at concierge).We had only booked the one night/ Sunday and he tried hard to get a second night for us but the hotel was full and the rate too high. We loved the executive lounge given with our status. We were also given a late check out so we did not waste daytime moving. We walked everywhere from the hotel although the first long block is to get past the Parliament. Highly recommend.

A huge hotel with very comfortable rooms and amenities provided. Breakfast provided a large selection to suit all palates. A fully equipped fitness centre and pool is available for guests though it is not well sign posted nor are adequate instructions given for use of facilities. The staff were very helpful and provided a map of the city with clear directions to reach attractions. The hotel is within walking distance to the grand People's Palace and the old area of the city. I would stay here again.

For Bucharest, and for most cities, this is an Excellent property for many reasons espoused b the many good reviews - amenities, security, choices, location, etc. I was uprooted to an enormous business suite, which was quite comfortable. The staff is outstanding. They trip over themselves to help you. My rating might have been an unqualified 5 rating if not for several smaller issues. On the evening I had arrived, I had cancelled my outside restaurant reservation because i wanted to dine in my room, relax and work. I called 10 times on the room phone and stayed on hold about 45 minutes for "At Your Service" - trying to order room service dinner. No luck. I finally gave up as it became too late to eat. That can't happen. Other than that, service was great in all respects. The room i had was extremely spacious, with marble bathroom, etc. but the decor is a bit dated (not in the downstairs common areas, but in my room and the hallways a bit). The linens and toiletries were nice, but the mattress was a little hard. The executive lounge is modern and large and well equipped for drinks in the evening. the executive lounge bar was very disappointing for me - all the "warm" breakfast dishes were quite cold even though they were held in the cumbersome heavy ceramic crocks. They need to up this offering. I loved staying there generally because the JW gave me some security, great staff service (people who remembered one's name) that I knew to expect and quite comfortable accommodations.

This hotel is enormous! With several restaurants and bars it can be quite daunting. It even has its own indoor shopping area with all the designer shops you would ever need! I stayed in a Grand room which was enormous, with both shower and separate bath. The bed was very comfortable and room service was excellent. It was not very busy which made such a huge hotel seem quite eerie but the staff were great and all my requests were easily dealt with. Definitely a good hotel but as I was there for such a shirt time, I never managed to use all its amenities. One down side is that it charges for wifi which is not a good thing these days. Recommended!

I have stayed in this Marriott property for 3 nights because of a conference being held in this hotel. The hotel is within 15 mins walking distance to the Parliament and about 45 minutes by ride from the airport (OTP). The hotel is huge with lots of hotel rooms. There is also a shopping mall at the ground floor, a fully equipped gym at the basement level and a casino at the ground floor. There are also a big convention facilities at the 1/F. Check in experience is just fine. My room consists of two "King" beds though I indicate that I would prefer one King bed. The lounge at the 8/F is great : it serves breakfast and evening cocktail and it opens 24/7. The well equipped fitness center is operated by another company with hotel guests being allowed to visit. It is a great gym though it does not open 24/7. It starts at 6am on weekdays though it would be great if it would open at 5am. There are a few restaurants and bars inside the hotel. The food is of great quality but the delivery can be slow. On the other hand the room dining service is indeed efficient.

After an incredibly long and tiring journey from North America, walking into this hotel reminds me that it’s all worth it. I've stayed at the JW Marriott Bucharest Grand Hotel four times, and every single time, this hotel has completely surpassed my expectations. I travel internationally very often, both for business and for pleasure, and I have yet to stay at a hotel as lovely as this one. Each time I've stayed here, it's the small details that have really made me feel like a valued guest. I've been upgraded to the Executive Level during each stay (partly due to my Marriott status), which allows for an upgraded room with a gorgeous view of the Parliament building, along with unlimited access to the Executive Lounge. The lounge itself is truly impressive; offering hors d'oeuvres in the afternoon, unlimited drinks (including alcohol), a delicious breakfast, and a truly relaxing ambiance. The well-appointed Executive-level rooms are extremely spacious, cozy, and always spotless, and the amenities are what put this hotel above others. The hotel staff is extremely welcoming, professional and well-mannered, and always have a smile on their faces, along with a funny story to share. Thank you for the unsurpassed service and attention to every small detail. I will surely be back!

Beautiful hotel. Amazing front desk staff. The hotel is easily walking distance to the city center area and right next door to a large park. It is also right next to the national bank which was very cool to see. Loved the room (photos attached).

Calea 13 Septembrie No 90 Bucharest

Hotel highlights

  • Close to Palace of the Parliament and Romanian Patriarchal Cathedral
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Sector 5, JW Marriott Bucharest Grand Hotel is within a mile (2 km) of popular sights such as Palace of the Parliament and Romanian National Opera. This 402-room, 5-star hotel has a full-service spa, a casino, and 3 restaurants.


Dining

Relish the international cuisine at JW Steakhouse, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Full breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All 402 air-conditioned accommodations feature sitting areas. 32-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free bottled water.


Property features

Guests of JW Marriott Bucharest Grand Hotel have access to a full-service spa, a casino, and an indoor pool. If you drive, self parking is RON 50 per day, or you can take advantage of the airport shuttle at scheduled times for RON 45.00 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.

Room options

Executive Room, City View, Executive Level

Full 2 | King 1 | Sleeps 2

Executive Room, Executive Level

Full 2 | King 1 | Sleeps 2

Junior Suite

King 1 | Sleeps 2

Grand Room

Full 2 | King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 1279 reviews