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Ramada Brussels Woluwe

3.0 out of 5.0

Recent guest reviews

We stayed here 2 days with our friends. All together we were 25 people. Wi-fi was extra charged and we were surprised to hear they charged €5 per day per device, which was quite ridiculous and first time I'm hearing. Rooms were quite ok and well maintained. The second thing which we found very unpleasant was the breakfast buffet. In all hotels buffet time is atleast 2-3 hrs. Here they said for our group, the allocated time is 6.30 am to 7.15 am ( 45 minutes ). And when we went there, they had divided the room with screen. On the other side, they said it is for "Normal guests" and for them the menu consisted of lots of varieties. We were degraded as some second grade ones with minimal options in menu. And by 7 am , staff would be looking at watch and we were supposed to swallow quickly whatever is there. 4 star buffet indeed !!!! And to be honest, I have stayed in many hotels before. First time I'm seeing guests served differently in the same room with one people having lavish time to enjoy their food , while the other group are forced to gobble up theirs, giving little variety in menu.

This hotel is in a place which is very crime ridden. If we were to go out it was on the understanding that you knew the area or otherwise stay inside for the night. We got there late and just in time for something to eat. Our room was clean but the décor made it very dark. As the shower curtain was dark grey along with grey walls it was very dark indeed once the shower curtain was closed as the shower head was on the opposite side of the taps. We had the curtain open so we could see what we were doing. The floor got a bit wet. One switch in the room turned off all lights so in the dark you had a good chance of tripping over. One had to climb stairs to get to the food area. This was a buffet affair in the middle of the room. Poor quality food abounded. It was yuk but when you're hungry you will eat anything as one could not go out. We all bought a drink and sat outside on a veranda until it rained. Inside it was chaotic with to few chairs to go around. People bought in chairs from outside. My sister and her husband had a ground floor room and they were kept awake most of the night with people hanging around talking as if it was daytime.

We checked in the hotel as a group of 20 and most of us are bothered by the poor ventilation of the rooms. The AC only blows warm air and the windows are all sealed due to security reason. Strangely when I asked the staff if there's any solution, she suggested that maybe we can leave the main door ajar for the cold air in the corridor to come in. I exclaimed how is that even secure??!! Room is spacious and modern to be honest. Free wifi is untrue.

I had to choose this hotel, as everything else was packed. I did not feel welcome at all. A lot of car-tourists. So do not expect any service. Breakfast is overpriced, and for a businesstrip much to late.

The room was large, modern and comfortable. The set menu dinner at the hotel left much to be desired but it was good value for money and practical. My biggest disappointment was that the water that was served with the meals was tap water. The buffet breakfast was varied and very good. The staff was very friendly and accommodating. The hotel is far from supermarkets and places of entertainment and prices at the bar (including for soft drinks and water) are quite expensive so plan in advance how and when you intend to eat or drink!

Ok hotel for business.....rooms comfortable, room service was fast and breakfast was ok. Its close to a few different resturants.. Ok for business.. Not mt favourite in Brussels. Staff friendly and helpful. Taxis to airport very fast.

Arrived after a long journey from the North of England on a coach. Coach had to put off passengers in the dark rear of the hotel. Not a good idea for older people. First time ever not able to be put off at the front of a hotel.....are we second class ??? Lifts in the middle of the long corridors. The first time so far away from reception. Rooms in 'wings' either side. Barman having great difficulty as also doubling as waiter...shortage of staff. Drinks expensive. Felt sorry for the guy. Room commercial and clean. No drink making facility but not unusual on the Continent. Way out of the city if you wish to visit but nearby regular bus service to trains. Transport advice in room could be useful. Breakfast, Quickly ran out of milk, plates, glasses, cups as if a group was not expected. Would have been nice to have had fresh fruit rather than tinned. Return trip after a long trip from Southern Germany. Room 215 was smelling full of smoke, as did the end of the corridor. Rang reception as furnishings smelt badly. They changed our room to the other end in 235 where we could not adjust the air conditioning or switch it off...23o. The bathroom heating was on full and managed to turn the radiator off. Had to block the door open for 2 hours to cool room down. TV not working beyond BBC news. The service guy was quick. The hotel MUST have known about BOTH of these rooms. Not good enough for a worldwide chain of hotels. Our drivers had been informed that there would be no a la carte food available but we had to choose a set menue. Previously we had chosen what we wanted to eat on our return and this pleasure was taken from us. Shortage of staff was blamed. Return breakfast was later and the previous group was finishing so most things had been replenished. Staff were doing their best with 'washing up' and we had to ask for bowls and spoons etc. Some othere had hot rooms and had to open doors. Things could, and should have been better in an International hotel. Perhaps management should take a good hard look as the hotel could be so better run. Just because we are on a coach trip doesn't mean that we are not 'world travellers' and have not previously stayed in top quality hotels. Front door next time please.

We stayed two nights there recently and were most disappointed to find there was no porterage or tea/coffee making equipment in the rooms, so we asked for tea to be brought to our room which cost £20 and it was scented! Worst of all, there were no windows that could be opened - it was hot and stuffy. The bar was too small and it took a while to get served. Quite a stylish hotel but only to be used for an overnight stay.

The Hotel is situated quite far from central Brussels. The positive parts is that it is close to the airport and the rooms were fairly large, modern and clean and the staff was helpful. The room I got was quiet but it faced the back road so there was no disturbance from traffic or anything, the opposite side had the E40/A3 quite close so that might be a different story. The overall impression was that the hotel it self felt a bit worn down even that the rooms where ok. Breakfast area was devided in two parts, I assume rate related in some way. The ”business” area had quite a lot to chose from but the hot dishes served was bearly warm so all in all not very good. Free wifi which worked ok. If you just passing through and/or need to be close to the airport its ok for a night or two, otherwise I would choose something better.

Awful from the very first moment I stepped in the building. After I'd waited a few minutes for the front desk staff to stop chatting, I provided my name but was told there was no booking. Clearly a mistake (I'd pre-booked the hotel via a corporate hotel booking website) we worked out that they'd mispelled my name (if I remember correctly, it was only 1 letter out), but this caused huge confusion. They then tried to charge me again for the PREPAID room and I refused. Eventually they were comfortable that I had paid but wanted me to provide some payment details "just in case". At this point (with a slip of paper on the reception desk in front of me) I asked if she could confirm it was my room card. She told me it was not (she lied) and a queue began to form behind me. I refused to budge and after robustly explaining my displeasure at the shocking service, she admitted it was my card and I headed off to my room. The bed was awful, the TV was too small but I rearranged the furniture and headed to the bar. There was little sound proofing in the room and I was disturbed regularly throughout the early hours. I think it's a Brussels thing, but their bars are a disgrace. Pokey, uninviting, uncomfortable chairs, a poor selection of food (microwaved?) and a bizarre disconnect between where you drink and eat. At least they weren't blatantly rude, but the service here was also sloppy. To cap it all off, the internet was completely useless. Worth bearing in mind the room was 250 EUROS for the night. I expected better. I really wouldn't bother with this place and I will not be returning based on my experience with the junior on the front desk.

Avenue des Pléiades 67 - 69 Brussels

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Ramada Brussels Woluwe places you within 3 miles (5 km) of popular attractions like NATO Headquarters and European Union Parliament Building. This 3-star hotel has 165 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. Near the airport, it's also near Belgian Comic Strip Center and Cathedral of St. Michael.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 165 soundproofed accommodations feature separate bedrooms. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are also standard.


Property features

At Ramada Brussels Woluwe, guests have access to a 24-hour fitness center, free WiFi in public areas, and 4 meeting rooms. If you drive, self parking is EUR 10 per night, or you can take advantage of the airport shuttle (available on request) for EUR 35 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

49.0% of guests recommend this hotel

Total of 485 reviews