Queen Anne Hotel3.0 out of 5.0
Recent guest reviews
Room was very basic , hotel was very basic, we had breakfast included in our holiday but we where rudely approached in the breakfast area in front of other guests saying that we didn’t haven’t breakfast included when we knew we did on our first attempt of breakfast We tried to approach the lady who was abrupt but she got on the phone to reception and then when I tried to speak to her she just sent us to reception. Reception accepted that we didn’t. Have breakfast included so after a short conversation with reception we decided to leave having breakfast for the rest of the week day 2 in the evening a guy on reception told us we could now have breakfast and it had all been sorted out we declined day3 same guy approached us trying to sort that matter out while I valued him attempting to solve the incident turning round and saying to guests that the lady who was rude is one of the most loveliest people I know so I feel the point was missed at no point did they attempt to put the customer first other than telling us we had it wrong My issue with the breakfast situation was They didn’t even try and make it unknown to other guest that we where not being accepted for breakfast At no point did they offer us a drink while the reception sort it out with the breakfast area I know their was a language barrier but she didn’t even allow us to speak or to show her the details of our holiday When I told this to reception when he made an attempt to sort the issue He said that this was protocol to phone reception and send you done to reception I would suggest that for other customers in the future this hotel solves how it manages its guests when problems arise and certainlydont suggest to the guest how lovely other staff out making guests feel that what they experienced isn’t valid I will never stay at this hotel again but I hope they sort it out for future guests.
It is an average hotel in all aspects namely services, rooms size and cleanliness as well as breakfast, but it becomes a very good choice due to its location. It is situtated nearby 3 metro stations and it is very close to the city center. It is ideal if you have planned a short visit in Bruxelles and urge to familiarize with the city within limited time.
We checked into this hotel having already arrived at another hotel (Hotel Royal) which was grimy and grim. Arriving at Queen Anne was bliss in comparison! It's no-frills but friendly, comfortable and quite stylish. The rooms aren't large, but they are all you need if you're out exploring most of the day! We also had a lovely view from our window. It's in a good location, not far from metro and train stations and about 20 minutes from the Grand Place. The breakfast was well-stocked with everything from bacon and fresh bread to fruit and cereal. I would be happy to stay here again.
Stayed here in July for 3 nights for my boyfriend's birthday. Hotel was perfect for us, the rooms are small but we only used the room for sleeping in, we were out exploring all through the day so that didn't matter. The staff were very friendly and gave us a detailed map of the attractions that were nearby. It's about a 10 minute walk to the city centre but it's a very pleasant walk. Close to the metro system as well.
Stayed here for 3 nights. Had booked a twin room, but got a double room. Well actually it was more a large cupboard with a bed in it. The bathroom was also tiny, but adequate. The room was very clean, but very basic. No wardrobe or drawers, just 4 coat hangers. No facilities to make tea or coffee which I find very unusual in this day and age. There was also no safe, so felt a little uneasy leaving valuables in the room. Staff were very friendly, but would stay here again due to the lack of basic facilities
My girlfriend and I recently stayed on a weekend away. From outside it doesn't look too appealing but as soon as we walked into reception it brightened up and was quite pleasant. As for the room, the pictures on the website make it look much bigger than in real life. We booked a double but were given a twin (2 beds pushed together with a gap in the middle). The TV was straight out of the 1990's but that didn't bother us too much. The bathroom was a little run down and one night water started back filling through the plug hole which woke us up. We contacted the reception and he said this happens from time to time. We didn't eat at the hotel so can't comment on that. The hotel room walls are VERY thin so you will hear people from adjoining rooms talking etc. The one benefit this hotel does have is that it is only a 5 minute walk from Grand Place. This definitely isn't a 3 star hotel though don't be fooled.
The good thing about this hotel is its location, in front of the theater and near grand place,just few minutes of walking . The room is clean but small. The metro station is not far from the hotel which is a good thing.
We stayed 3 nights and since we checked in we asked for our room to be changed. The lock on the bathroom door was barely hanging and non functional, also what the pics don’t show you is the disgusting carpet and the accents that are all plastic. There is not basic coffee pot to boil water either. We stayed for the same price three blocks from the Notre Dame Cathedral In Paris and we assumed that we would get the same standards for a similar price in Brussels. Moreover, we asked 4 times to change the room and all they would say is that they didn’t see the need since they “fixed” the lock of the bathroom which was still not functional. They ignored our requests.
Nice hotel. Public areas are glitzy; staff are very nice. We arrived before noon and were allowed to check in. Beds soft with bedside tables and reading lights. Bathrooms are, um, compact if that is an issue for you. Carpets and hallways could be refreshed and the lift is a classic. Street noise was audible on the 3rd floor. Impression is that renovation is underway, one step at a time. There is a self-serve laundry on the street behind the hotel and several shops and restaurants on the street one block over from the front of the hotel. We walked to the city center and the EU headquarters from the hotel. BEST BREAKFAST BUFFET in six weeks of travel. No contest. If arriving by train or bus to Brussels Nord, exit the station and turn left on the boulevard. The Queen Anne is a 15 minute walk; on the right across from National Theatre.
We found this hotel suitable for a very short stay in Brussels. Its advantages are: the location is in the very centre of the city and breakfast which is normal.The room is so small that two people will bump into each other if one of them does not give way to the other. Everything in the room is shabby so it is only suitable for travellers who come there to sleep after sightseeing.
- Walking distance to Belgian Comic Strip Center and La Grand Place
- Free WiFi in rooms and public areas
- Concierge services
Queen Anne Hotel places you within a 15-minute stroll of popular sights such as Belgian Comic Strip Center and La Grand Place. This 60-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services. It's in central Brussels and also close to Cathedral of St. Michael and Manneken Pis Statue.
Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free manager's reception.
The 60 rooms have desks. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries.
Guests staying at Queen Anne Hotel enjoy free WiFi in public areas and free newspapers. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables.
Reviews from Trip Advisor
58.0% of guests recommend this hotelTotal of 750 reviews