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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

A cathedral with Gothic architecture, a bell tower, and a modern building with a sign for Pilows Hotels.
A bar area with a central island, multiple stools, and a variety of bottles and glasses on shelves.
Suite | Minibar, in-room safe, soundproofing, iron/ironing board
Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • Place, St. Michael and St. Gudula Cathedral
    ‪1 min walk‬
  • Place, Brussels Park
    ‪3 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Grand Luxury Room

Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Luxury Room

9.2 out of 10
Wonderful
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • Sleeps 2

View all photos for Family Room

Family Room | Minibar, in-room safe, soundproofing, iron/ironing board

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Luxury Room

9.8 out of 10
Exceptional
(102 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a bedside table, a chair, a small round table with a bottle and glasses, and a view of a building through the window.

Family Room

  • Sleeps 4

View all photos for Grand Luxury Room

A neatly made bed with white linens, a dark headboard, and a framed picture on the wall.

Grand Luxury Room

  • Sleeps 2

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About the neighborhood

Brussels

Located in Upper Town, Pillows City Hotel Brussels Centre is a leisurely stroll from popular sights such as La Grand Place and Brussels Christmas Market. This 70-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.

What's nearby

  • St. Michael and St. Gudula Cathedral - 1 min walk - 0.0 miles
  • Brussels Park - 3 min walk - 0.2 miles
  • Square Brussels Meeting Centre - 5 min walk - 0.3 miles
  • La Grand Place - 6 min walk - 0.4 miles
  • Belgian Comic Strip Center - 6 min walk - 0.4 miles

Getting around

  • Parc Station - 3 min walk
  • Brussels Central Station - 4 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪L’arte Della Pizza - ‬3 min walk
  • ‪Hawaiian Poké Bowl - ‬3 min walk
  • ‪Café de la Presse - Central - ‬2 min walk
  • ‪Bla Bla Bistro - ‬4 min walk
  • ‪Lloyd Coffee Eatery - ‬3 min walk

About this property

Pillows City Hotel Brussels Centre

At Pillows City Hotel Brussels Centre, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Self parking is offered for EUR 35 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this boutique hotel include free newspapers, a terrace, and laundry facilities.
Guests can enjoy LCD TVs and stay connected with WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Novotel Brussels off Grand'Place
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,002 reviews
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The price is $166
Jul 29 - Jul 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 34 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 50 per night
  • Cribs/infant beds are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 34 for adults and EUR 15 for children
  • Self parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Frequently asked questions

Are free cancellation options available at Pillows City Hotel Brussels Centre?

Pillows City Hotel Brussels Centre provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Pillows City Hotel Brussels Centre?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Pillows City Hotel Brussels Centre on Jul 5, 2026 start from $184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Pillows City Hotel Brussels Centre?

This hotel is situated in Upper Town within a short 7-minute walk of La Grand Place and also 14 minutes on foot from Brussels Christmas Market. You'll also find Avenue Louise and European Union Parliament Building within a short drive.

Is there parking available at Pillows City Hotel Brussels Centre?

Yes, parking is offered for EUR 35 per night.

Does Pillows City Hotel Brussels Centre include a casino at the property?

No, Pillows City Hotel Brussels Centre doesn't have a casino.

Will I find an indoor pool at Pillows City Hotel Brussels Centre?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Pillows City Hotel Brussels Centre?

This boutique hotel offers many amenities for couples, including champagne service as well as a restaurant and a bar/lounge.

Does Pillows City Hotel Brussels Centre have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pillows City Hotel Brussels Centre have a restaurant that serves breakfast?

Yes, Pillows City Hotel Brussels Centre serves buffet breakfast for a surcharge each morning at The Living Bar & Bistro.

Does Pillows City Hotel Brussels Centre allow pets to stay free of charge?

No, pets aren't allowed at Pillows City Hotel Brussels Centre.

Does Pillows City Hotel Brussels Centre have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Pillows City Hotel Brussels Centre?

The closest major airport to Pillows City Hotel Brussels Centre is Brussels Airport (BRU), which is 9 mi away (27 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 24 mi away.

Are there rooms with balconies at Pillows City Hotel Brussels Centre?

No, there aren't any guestrooms with balconies at Pillows City Hotel Brussels Centre.

Pillows City Hotel Brussels Centre Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1003 reviews
Rating 8 - Good. 156 out of 1003 reviews
Rating 6 - Okay. 25 out of 1003 reviews
Rating 4 - Poor. 7 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location in city centre.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great amenities. Very close to Brussels Central Station. Walkable and with many good food options.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Super location, wonderful staff, comfortable modern hotel. Very quiet and a solid 4 star.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly and the room was spotless! Location was great as it was near the station and walkable only thing was the bells from the church were quite loud but overall a brilliant stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Very spacious and well equipped room, comfortable bed, excellent location for exploring the city.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good customer service, lovely clean room. 10-15 min walk to Grand Place. Central station around the corner which makes it easy to get out to other parts of Belgium like Bruges & Ghent.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Miwako

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and a lot of nice amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glenda Amada

Liked: Cleanliness, amenities
The hotel had clean rooms, the breakfast buffet is great.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room! Generous complimentary coffee, tea, and water!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the staff are friendly, the facilities are new and comfortable, and the breakfast is wonderful. The only complaints are that the bathroom was cold and there was a drain smell.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

BARBARA

Liked: Cleanliness, amenities, property conditions & facilities
Great location to the sites
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel - great location, staff ver my polite and friendly. Clean, tidy and spacious rooms would definitely re visit! Thanks pillows
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Keegan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - extremely friendly staff, fantastic location and a very comfy bed! Would highly recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff were excellent. The rooms were clean and very comfortable. Great location - right by the central train station and other sites.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Catherine Grace

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, amazing staff, comfortable rooms!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
clean room pleasant helpful staff
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Staff were helpful. Entrance a bit off putting
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean. Staff friendly. Good location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is really nice for seeing the historic parts of the city and close to transportation. Room was clean and big but decorated with brown, plastic furniture lacking character. The front desk wasn't helpful or friendly when asking a simple question. However, like the name, this hotel has fantastic pillows.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel but Great location Friendly staff Good food and drinks
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Great staff!!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind and helpful. Decor modern and minimalist, very clean. Walkable to restaurants and coffee shops. Nice shopping nearby. Quick walk to central train station. Uber to airport €35 reserved in advance. Breakfast for €34 was mundane. (More like a US interstate motel than an upscale property) but other features of the hotel make up for that if you eat breakfast at a nearby coffee shop. And back to the best: staff warm friendly welcoming and helpful!
Stayed 2 nights in Mar 2026