Pillows City Hotel Brussels Centre

4.0 star property
Hotel with a restaurant, 7-minute walk to La Grand Place

Choose dates to view prices

Photo gallery for Pillows City Hotel Brussels Centre

Street view
Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board
Bar (on property)
Terrace/patio
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Air conditioning
  • Room service

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • Place, St. Michael and St. Gudula Cathedral
    ‪1 min walk‬
  • Place, Brussels Park
    ‪3 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

Grand Luxury Room

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Room

9.6 out of 10
Exceptional
(73 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Brussels

Located in Upper Town, Pillows City Hotel Brussels Centre is a leisurely stroll from popular sights such as La Grand Place and Brussels Christmas Market. This 70-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.

What's nearby

  • St. Michael and St. Gudula Cathedral - 1 min walk - 0.0 miles
  • Brussels Park - 3 min walk - 0.2 miles
  • La Grand Place - 6 min walk - 0.4 miles
  • Belgian Comic Strip Center - 6 min walk - 0.4 miles
  • Royal Palace of Brussels - 9 min walk - 0.5 miles

Getting around

  • Parc Station - 3 min walk
  • Brussels Central Station - 4 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪BrewDog Brussels - ‬3 min walk
  • ‪L’arte Della Pizza - ‬3 min walk
  • ‪Hawaiian Poké Bowl - ‬3 min walk
  • ‪Sandwiched - ‬2 min walk
  • ‪De Pistolei Arenberg - ‬3 min walk

About this property

Pillows City Hotel Brussels Centre

Hotel with a restaurant, 7-minute walk to La Grand Place
At Pillows City Hotel Brussels Centre, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Self parking is offered for EUR 35 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this boutique hotel include free newspapers, a terrace, and laundry facilities.
Guests can enjoy LCD TVs and stay connected with WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 50 per night
  • Cribs/infant beds are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Self parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Frequently asked questions

Are free cancellation options available at Pillows City Hotel Brussels Centre?

Pillows City Hotel Brussels Centre provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see close to Pillows City Hotel Brussels Centre?

This hotel is situated in Upper Town within a short 7-minute walk of La Grand Place and also 14 minutes on foot from Brussels Christmas Market. You'll also find Avenue Louise and Brussels Park less than a mile away.

Is parking available on site at Pillows City Hotel Brussels Centre?

Yes, parking is offered for EUR 35 per night.

Does Pillows City Hotel Brussels Centre include a casino at the property?

No, Pillows City Hotel Brussels Centre doesn't have a casino.

Will I find an indoor pool at Pillows City Hotel Brussels Centre?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Pillows City Hotel Brussels Centre?

This boutique hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Does Pillows City Hotel Brussels Centre have a hot tub?

No, there isn't a spa tub at this hotel.

Does Pillows City Hotel Brussels Centre have a restaurant that serves breakfast?

Yes, Pillows City Hotel Brussels Centre serves buffet breakfast for a surcharge each morning at The Living Bar & Bistro.

Does Pillows City Hotel Brussels Centre allow pets to stay free of charge?

No, pets aren't allowed at Pillows City Hotel Brussels Centre.

Are there connecting rooms at Pillows City Hotel Brussels Centre?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Pillows City Hotel Brussels Centre?

The closest major airport to Pillows City Hotel Brussels Centre is Brussels Airport (BRU), which is 9 mi away (27 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 24 mi away.

Are there rooms with balconies that I can book at Pillows City Hotel Brussels Centre?

No, there aren't any guestrooms with balconies at Pillows City Hotel Brussels Centre.

Reviews

Pillows City Hotel Brussels Centre Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 769 out of 1008 reviews
Rating 8 - Good. 193 out of 1008 reviews
Rating 6 - Okay. 29 out of 1008 reviews
Rating 4 - Poor. 4 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

Reviews

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, llocation
Stayed 3 nights in Sep 2025

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pillows was modern, clean, with helpful staff, a location that is ideal (5 mins walk from main train station, and short walk for many places of interest).
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great rooms, immaculately clean and modern. Helpful staff on reception and great bar area! Would definitely recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole, Danville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at checkin was outstanding. It was our anniversary and he left us a handwritten note, balloons and chocolates on our pillow! How nice is that? He was very personable, knowledgeable and helpful. Hotel itself was wonderful too... excellent location as it's close to SNTB central so perfect for day trips to Bruges and Luxemborg and very walkable to Grand Place where all the restaurants and shops are. It's far enough away from the Place that you don't get the crowds, but close enough to walk within 5-10 minutes. Rooms were spacious and updated. Bed and pillows were comfy. would definitely stay there again. Lived up to its 9.2 rating!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

joelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient just 5 mins walk from the train station
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Warm welcome from staff on arrival. As we arrived early, I was able to leave my luggage in storage so that I could explore the city hassle free. After checking in to room later in the day, I noticed the door lock was faulty and raised this with reception. A swift resolution was made with relocation to a new room - hassle free. Modern, spacious, clean and well equipped room. Location of hotel was perfect for us to navigate Brussels. Most popular sight seeing spots you could get to within a 10-15 minute walk, with Gare Central Station being 3 mins from the hotel. Only could stay one night but will definitely return in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Easy walk to Grote Markt with tons of Shopping and dining. Brasserie Ommegang (Agora square) was great. Les Frites was worth the wait for fries.
Stayed 1 night in Aug 2025

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfactory
Stayed 3 nights in Aug 2025

10/10 Excellent

Sriram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay. Great location near tons of restaurants and walking distance from Brussels Central station.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Great stay and friendly staff! Near to attractions while being a quiet location!
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t hesitate…book this hotel

My husband and I were so pleased with our stay at Pillows City Hotel. We arrived well before check in but luckily our room was ready. The lovely lady (Rym) at the front desk absolutely MADE our trip special. She was so welcoming and accommodating. I have stayed in some 5 star hotels and I can say that her customer service is top-shelf. She is one of the best! The room was spacious, clean, and the bed was so comfortable. The only downside to the room was that we had to lower the shade in the bathroom because it faced a large corporate building (with workers visible from our bathroom). Not a big deal at all, but worth mentioning. The hotel is so convenient to all the sights…and very close to the train station. There was some construction going on during our visit, which confused our Google maps…but it wasn’t a big deal. And we didn’t hear any construction noise during our visit. We had a drink at the bar and the wonderful bartender recommended a beer and then brought over a book, to explain why that beer was so special. Brussels was a wonderful place to visit and we can’t wait to come back. We will stay here again, and again and again! I would highly recommend this hotel. We were so happy staying here, and in all honesty, didn’t want to leave. Thank you Rym and all the staff. We can’t wait to come back.
Stayed 2 nights in Aug 2025

8/10 Good

Leonor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 nights stay in Brussels

Great hotel for comfortable stay, offers good amenities, and located in close proximity ( walking distance) to Brussel Central train station as well as city center tourist attractions. Clean, well maintained, and very friendly staff.
Stayed 4 nights in Aug 2025

8/10 Good

Kamal

Liked: Cleanliness, amenities, property conditions & facilities
Location was great just next to the St Micheal Cathedral and decent walk to the Grand Square. Metro is within 5 min but this time around there some diversion due to road work. Its cobbled streets on incline so be mindful with big bags. Checkin process was slow and checkout was fast and convenient. Room was clean and spacious enough. The toilets were clean. Bed was great too. Was a comfortable stay and looked forward to getting back at end of long tiring day. The cafe is good, did not try the breakfast there are many other options around. Bus stop on same road thats leads to Central stations.
Outside the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was excellent. The beds are very comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

alice, elkridge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel. It was clean, spacious and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

jin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get to try the breakfast due to our early morning schedule. The room was clean and friendly staff and the location was great. We liked the pizza place across, you gotta try it
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms comfortable. Staff superb
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary Jo, North Las Vegas

Liked: Staff & service, property conditions & facilities
Beautiful stay. Staff was so wonderful and treated me with such grace as I couldn't find parking when I arrived. Two members met me at the paking garage to assist me to the hotel. When i return to Brussels, this is where i will stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cenon, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a quiet area but walking distance to sights, restaurants and shops. The hotel staff are very helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Deluxe

Lovely hotel close to central train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Pillows Brussels.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025