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Recent guest reviews

Location was great and easy access to all tourist attractions. Well maintained

The hotel was conveniently located to the Brussels Central station and to Grand Place. It was easy to get around and dining options were plentiful.

The hotel itself is good, but extremely expensive, the reception staff some were helpful others disappointing, the bartenders were good guys

Best location! Next to train station & Grand Place. Surrounded with many restaurants and shops. Staff are friendly (housekeeping, F&B & front desk). Only one thing to make this hotel even better is to have more varieties for breakfast. Stayed there 6 night and ate the same breakfast everyday. They should change some breakfast menus daily or every 2-3 days.

Spectacular location. The hotel is very close to museums, the Amsterdam Centraal railway station, the Grand Place…Hotel lobby renovations were nearly complete and did not even slightly impact our stay. The staff was very attentive, breakfast was a nice amenity and our room was both clean and comfortable. The toilet is separate from the shower/sink area which has both positive and negative implications. All in all, a really nice stay.

Location Excellent Family friendly hotel. Highly recommend. Staff were all professional Ms I could tell wel trained. Breakfast was great.

good breakfast close to gare centrale location good in many respects reasonable price

Really great location, easily walkable to Grand Place and to the train station! Only odd thing was that sometimes the lobby smelled like a bathroom? Which is odd because the downstairs bathroom was clean. But room was good and overall was a great place to stay.

Great location, nice lobby and ok rooms - good enough bar.

The location, cleanliness and staff friendliness! The hotel is updated and right in the middle of the action.

A perfect location. Right next to Brussels Central train station. One block to Grand Place. Plenty of places to eat or shop within 4 blocks of hotel.

The room was very dark with insufficient lighting. No sink in the toilet room. No real closet.

Honestly did not spend much time in the hotel because the location was so close to many activities, attractions, and transportation. But when we were in the room, all our needs were met, with the exception of complimentary bottled water, which was rationed out at the rate of 1 bottle per room, per stay, no matter how many people in the room, or how long the stay. This was a different policy than we were accustomed to in other European hotels. However, still a very good value to stay at this hotel.

Beautiful Hotel, Close to everything. Amazing staff.

120 Rue Du Marche Aux Herbes Brussels

Hotel highlights

  • Steps from La Grand Place
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Quartier du Centre - Centrumwijk, Novotel Brussels off Grand'Place is next to La Grand Place and Galeries Royales Saint-Hubert. This 4-star hotel has 140 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.


Rooms

LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include minibars, coffee makers, and safes.


Property features

Guests of Novotel Brussels off Grand'Place enjoy features like a gym, free WiFi in public areas, and a computer station. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include express check-out, free newspapers, and a terrace.

Room options

Executive Room, 1 Double Bed

1 Double Bed | Sleeps 2

Superior Double Room

1 Double Bed and 1 Twin Bed | Sleeps 3

Superior Double Room

1 Double Bed and 2 Twin Sofa Beds | Sleeps 4

Superior Double Room, 1 Double Bed

1 Double Bed | Sleeps 2

Guest reviews for Novotel Brussels off Grand'Place

Everyone (8) Family (6)
5
Family

Location was great and easy access to all tourist attractions. Well maintained

By , from PALATINE on May 28, 2023

Review comment responded on May 28, 2023

Dear Ramesh Mohan,Thank you for such a great review.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.The entire team look forward to welcoming you back on a future visit.Kind regards,Jurgen Van der Haegen, General Manager

5
Everyone

The hotel was conveniently located to the Brussels Central station and to Grand Place. It was easy to get around and dining options were plentiful.

By on Apr 14, 2023

Review comment responded on Apr 17, 2023

Dear Prabha,Thank you for sharing this lovely review.We are proud of the high level of personal service we offer so it's really rewarding to receive this positive feedback about your stay. Thanks for also mentioning our convenient location. It's a reward for us every time we receive positive reviews such as this.We look forward to welcoming you back on a future occasion.Best regards,Jurgen Van der Haegen, General Manager

2
Everyone

The hotel itself is good, but extremely expensive, the reception staff some were helpful others disappointing, the bartenders were good guys

By , from bozeman on Apr 6, 2023

Review comment responded on Apr 7, 2023

Dear Akram,Many thanks for having taken the time to review your stay.We are delighted that you enjoyed your stay with us. Please know that we have noted your concern about our prices, these can fluctuate at certain times of the year, but we assure you we do our best to keep them competitive.We hope we can welcome you back in the future. Best wishes,Jurgen Van der Haegen, General Manager

4
Family

Best location! Next to train station & Grand Place. Surrounded with many restaurants and shops. Staff are friendly (housekeeping, F&B & front desk). Only one thing to make this hotel even better is to have more varieties for breakfast. Stayed there 6 night and ate the same breakfast everyday. They should change some breakfast menus daily or every 2-3 days.

By on Mar 10, 2023

Review comment responded on Mar 10, 2023

Dear Guest,Thank you for taking the time to share your review.It is a pleasure to know that our strategic location helped make your stay enjoyable. Rest assured we have noted your concerns regarding breakfast and will take these into account for future improvements.We hope that you will return in the future. Best regards,Jurgen Van der Haegen, General Manager

5
Family

Spectacular location. The hotel is very close to museums, the Amsterdam Centraal railway station, the Grand Place…Hotel lobby renovations were nearly complete and did not even slightly impact our stay. The staff was very attentive, breakfast was a nice amenity and our room was both clean and comfortable. The toilet is separate from the shower/sink area which has both positive and negative implications. All in all, a really nice stay.

By on Jan 2, 2023

Review comment responded on Jan 3, 2023

Dear Martin,Our sincerest thanks for this positive review of your stay at our hotel.We are happy that you found our location to be so convenient. The satisfaction of our guests during their stay is very gratifying and we are delighted to hear that your time with us was so enjoyable.We hope to welcome you back soon.Best wishes,Jurgen Van der Haegen, General Manager

4
Everyone

Location Excellent Family friendly hotel. Highly recommend. Staff were all professional Ms I could tell wel trained. Breakfast was great.

By on Aug 19, 2022

Review comment responded on Aug 23, 2022

Dear Steve,Thank you very much for this kind review.It is great to hear that you enjoyed our plentiful breakfast buffet and we appreciate your mention of our team's courteous and professional service. Your kind comment inspires us to continue upholding the high standards we set for ourselves.It would be an absolute pleasure to welcome you again in the future. Best regards,Jurgen Van der Haegen, General Manager

4
Family

good breakfast close to gare centrale location good in many respects reasonable price

By on Jul 21, 2022

4
Family

Really great location, easily walkable to Grand Place and to the train station! Only odd thing was that sometimes the lobby smelled like a bathroom? Which is odd because the downstairs bathroom was clean. But room was good and overall was a great place to stay.

By on Dec 28, 2019

4
Business Business

Great location, nice lobby and ok rooms - good enough bar.

By on Dec 20, 2019

5
Family

The location, cleanliness and staff friendliness! The hotel is updated and right in the middle of the action.

By on Jun 24, 2019

Novotel Brussels off Grand'Place

120 Rue Du Marche Aux Herbes, Brussels, 1000
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