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Mercure Brussels Airport

3.0 out of 5.0

Recent guest reviews

Good service, good location for business, easy to reach by public transport. Good rooms, a bit outdated area, not the nicest part of Brussels but very close to the AirPort euch is very convinient. Friemelt staff

I would say it is a perfect place to stay. Although equipment in a room was not new it was clean and in a good shape. There is free (although a bit limited) Wi-Fi available in the hotel. In short, I have no real complaints whatsoever.

A very good hotel in their class. Rooms were a little austere (just one picture on the wall) and could be perked up a bit. But the room was clean and got some great rest. If you have business at NATO, this is easy walking distance so super convenient. Not a lot of great restaurants choices around but one awesome exception was “Un goût de chez nous” was a bit of walk yet well worth it.

Large, spacious room. Tea and coffee making facilities included (but no biscuits, so bring your own if you like a biccie with your cuppa). Comfortable bed, and large, comfortable sofa in room. Large, flat screen tv in room with a great choice of UK freeview channels, including Channel 4, Channel 5, Five Star, E4 and ITV2, among others. Spacious, modern bathroom with shower. Shower gel, soap and shampoo included (as well as towels), but no facecloth unfortunately. A shower cap and shoe shine were also included. A desk is available for you to work on, and sufficient wardrobe space is available if staying for a night or two. My room (411) was facing a road, but traffic noise wasn't a problem. I didn't really notice it and had a quiet, peaceful night's sleep. I wasn't bothered by noise from other rooms either - I was unable to hear people talking, snoring, going to the bathroom etc, which is usually a problem in hotels. Breakfast was very good, with a nice selection of hot and cold items, including toast, croissants, fruit, breads, cheese, cold meats, bacon, sausages, beans and rice mixed with peas and other things. Apple juice and orange juice was available, and a coffee machine was provided with a selection of hot drinks, although it was very slow and caused quite a queue. Free wifi was provided, and worked well in my room. I would definitely stay here again and certainly recommend it to others.

I stayed here and the service was very good. The staff went out of their way to assist. My room was clean and in a good state of decoration. It is in a good location for my business. My only criticism is that the food on offer was of the pizza, Lasagne or burger variety. Nearby places to eat are a burger outlet and a bistro.

The accommodation is modern and a good standard. Parking is a nightmare in the enclosed concrete maze below the hotel - which has very tight turns. Its definitely over priced when compared to others in the same area Also although the title describes it as an Airport hotel - its not close - not compared to lots of others.

Bathroom is in bad condition and requires general refurbishment (floor, celling, walls, bath tube screen). Water pressure is close to 0. I am bald but when I think about ladies trying to wash their thick hairs it makes me sorry for them. There is no soap plate in the bathroom - where to put soap after you open it?. Why not to use liquid soap? The breakfast food is totally bland. Personnel sometimes even do not care to reply to good evening (the only one polite gentleman was the one from the first day). Light switches on the sides of bed are grouse - so sticky that they should not even be considered for cleaning but should be replaced at once!

The only good thing about this hotel was that the room was ok. The restaurant was very poor, at breakfast quite regularly the supposed hot food was cold. In the evening time it closed quiet early (if it bothered to open at all which it didn't one night) there was very little choice and the food was not that good and both bar & restaurant are expensive, unfortunately the only other outlets in the area was a burger bar and kebab shop.

Comfortable room albeit we had ordered a twin room and was given a double. Basic facilities were welcome. Staff struggling to meet demand for breakfast due to a lot of guests and we had to frequently ask for items to be replenished. Due to a tight timeframe, we settled for a very light breakfast. Porterage service wasn't up to standard on our departure. Wouldn't be in a rush to stay anytime soon

Brussels Airlines put us up here for the night. Everything about the Hotel is average apart from the marvellous staff who work so hard to ensure your stay is as comfortable as it can be. Free shuttle bus to the airport! Good

74 Avenue Jules Bordetlaan Brussels

Hotel highlights

  • Walking distance to NATO Headquarters
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Evere within a 15-minute walk of NATO Headquarters, Mercure Brussels Airport is within a few miles (5 km) of Confederate Museum. This 120-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a free airport shuttle, and a fitness center. Near the airport, it's also near Belgian Comic Strip Center and European Union Parliament Building.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 5:30 AM to 10 AM.


Rooms

Mercure Brussels Airport's 120 air-conditioned rooms provide safes and desks. Guests can expect free WiFi and 51-cm flat-screen TVs with satellite channels. Hair dryers are also available.


Property features

Guests of Mercure Brussels Airport enjoy a fitness center, free WiFi in public areas, and conference space. If you drive, self parking is EUR 13 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, free newspapers, and a terrace.

Room options

Superior Room, 1 Double Bed

Full 1 | Sleeps 3

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Studio

Full 1 | Sleeps 3

Superior Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 329 reviews