Le Châtelain5.0 out of 5.0
Recent guest reviews
I had the pleasure of staying here for two nights whilst in Brussels on business. My room was spacious and nicely furnished and the service from the staff was polite and efficient. I ate in the bar area on my second night in the hotel and found the food to be very reasonably priced. Couldn't find a fault.
My husband and I stayed here for 4 nights. I was on business and my husband joined me for the weekend. The best part about this hotel (and there are many great things about it) are the people who work here. Service is truly impeccable- pleasant, helpful, warm. From the bellman to the front desk to the restaurants, everyone was great. Great location with high end shops and restaurants. The rooms are traditionally decorated and clean. Comfortable beds and linens. The suite style room is really nice and give you extra space for stretching out. Will definitely be returning on our next trip to Brussels. Thank you to everyone for a wonderful stay!
We spent four nights in an upgraded room with that a sitting area and large bathroom with counter space The staff was unbelievably helpful and friendly The rooms are certainly older and the elevators are small just like any European hotel. But we were very happy with our choice of hotels in Brussels. Love the Windows that open in 2 different positions in both sides of the room. Downsides are that at night you can hear a phone ring somewhere and the street noise sometimes , so download a white noise app on your phone
I did not know about this hotel until attending a conference at it. It was EXCELLENT. The welcome was superb. The staff were helpful and homely. Nothing was too much trouble. The room was luxurious, comfortable, spacious and stylish. The desk was well lit for working. The en suite has both a bath and a shower. The breakfast and lunch were very good. The bar area was very welcoming. Overall, I would recommend it highly!
It's a small hotel with nothing special. Rooms are very small and simply decorated. After midnight the door of.the hotel is close... you need to ring the bell and wait a lazy employee to open the door. I don't understand how is possible be rated with five stars. But, the bigger problem is the fact they are not honest dealing with clients. I asked a quote for two nights directly to the hotel. They offered me a price saying that was the best price for a frequent client. The price was more 30% than average prices for the same day and same kind of room in the same hotel that o.find in booking and others.
Had a couple of nights here to attend a wedding. Having lived in Brussels for many year I knew the area well and it doesn't get much better than this. It's not in the middle of the city but rather in the middle of the best part of the city to live, so it's a part of the city that lives. There are loads of bars and restaurants close to the hotel and the tram at the end of the road will take you directly to the town center and all the normal tourist attractions. The room was a good size with a very comfy bed. We had a room which faced the back of the hotel which was quiet although the view is not very inspiring.
Our 10 day stay in late July 2017 was very enjoyable. The staff are to be congratulated for their very high level of professionalism, courtesy and friendliness. Special thanks to Linh, Rani, Mark, Jhojhie and their colleagues for making this hotel our "Home away from home." - Sandy F & Lawrence P.
First of all, not related to my review of this hotel, I would like to ask Trip Advisor why they have made writing reviews so incredibly difficult? I had to spend maybe five minutes on the site blindly looking for how to do that, then scrolling all the way to the bottom past vast lists marketing hotels to find a tiny little "write a review" option. It's upsetting that the original spirit of a community-based advise site has been completely lost. Have more respect for your contributors, please. And now back to the hotel. I could definitely feel the different between this five-star hotel from the many four-stars I had staying in in Brussels, not least thanks to the excellent (if perhaps sometimes too intense - I don't really need help pressing the elevator button) customer service. Arriving late, I was greeted by two very attentive staff, and both the check-in and check-out procedures were smooth and pleasant. The room was lovely, big, well set out, with most of the necessary amenities like slippers and a bath robe. The hotel offers L'Occitane toiletries, which is very nice; I would say that including body lotion in the package would be essential, though. I had a great night's sleep with open windows, as the room was facing the inside garden and quiet, but there's also aircon if you prefer that. The location of the hotel is great, especially if you're there for a holiday, as it's close to the city's Art Deco district and the luxurious shopping area on Avenue Louise. Also not a problem for business, as the European institutions are a 25-30 walk away, also well-connected by public transport. I would stay here again and would like to try the breakfast next time.
absolutely lovely boutique hotel! Staff is very nice, friendly, helpful with a goof dining suggestions. They have pool, sauna, parking and a very nice outside terrace which is back door and its very private. Breakfast is very variable.
Together with my wife I have just stayed 1 week in Brussels in the Chatelain hotel for professional and also private reasons. We loved our stay there. The staff was extremely friendly and helpful at all times. The hotel itself is truly a very pleasant place: the rooms are very nice and the beds are extremely comfortable. There is a coffee maker which we appreciated a lot.The Chatelain district is a great area to explore and well connected to the rest of the city. We highly recommend this hotel without any reservation.
- Walking distance to Horta Museum
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Located in Kastelijn within a short walk of Horta Museum, Le Châtelain is within a mile (2 km) of other popular sights such as Church of Our Blessed Lady of the Sablon. This 5-star hotel has 107 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a fitness center. It's in central Brussels and also close to Royal Museums of Fine Arts of Belgium and European Union Parliament Building.
Enjoy dining at one of 2 onsite restaurants including La Maison du Chatelain, which specializes in French cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
All 107 soundproofed rooms feature refrigerators, minibars, and espresso makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include safes, phones, and desks.
Guests staying at Le Châtelain enjoy a fitness center, a sauna, and free WiFi in public areas. Valet parking is EUR 30 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 70 per room one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and free newspapers.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 436 reviews