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Le Châtelain

5.0 out of 5.0

Recent guest reviews

The hotel was very good, clean and spacious rooms, not expensive in the bar and in a nice part of Brussels, a little way from the centre but a nice walk. But what made it was the staff. All of them were so helpful and always happy.

it was fabulous experience with this hotel, specially the staff - very supportive , helpful i would like to appreciate specific restaurant staff..when you will just ask them definately they will help you with his best. rest all was wonderful experience in trams of rooms, food, etc all top of the noche people know their what is customer ''DELIGHT''

We stayed at this hotel for three nights and were quite pleased with our stay. Reception staff were quite frosty during check-in and the fact that they ask for a 300 EUR deposit via credit card without an explanation is, quite simply, odd. This should be explicitly mentioned in their booking documentation. Other guests have already commented on this strange hotel strategy which does not really make you feel welcome. However, most staff were very friendly when we needed something and I would therefore rate them way above average. The room was spacious and very comfortable, albeit a little dated. We wanted to have a drink at the bar (which we had seen on previous nights and perceived as rather inviting) on Saturday night, but they were closed. I don't know if this a common thing at this hotel, but we were a bit disappointed.

I stayed in this hotel for just one night. There is no car park, but the hotel takes care of your car for €30.00 a night. Next to the lobby I found the bar with a variety of drinks. By the way breakfast is also serves on ground floor. Wide selection of cheeses, dairy and meat. Bedroom is of US standard.

Enjoyed a few nights here recently. Check in was very efficient and staff friendly. I had a Junior Suite which was extremely comfortable, and very spacious, good range of products in the bathroom. the bed was very comfortable and I enjoyed a good nights sleep. Breakfast - you had plenty of choice and could ask for eggs cooked in different ways if you wished. There was a good balance of healthy, and not so healthy food for you to choose from. Although we didn't eat here we did use the bar, which had a 'log' fire and a really pleasant area outdoors. There are lots of bars and restaurants in the area and if you want to walk into the centre it takes about 20 minutes. I would certainly recommend and if in Brussels would stay here again.

I stayed at this hotel for a few nights in late December 2017/early January 2018. I was in an Executive room which I would recommend as I was pleasantly surprised by the size of it as it was really spacious and comfortable as was the ensuite bathroom. The service was efficient, very clean and it does not have the feel of a busy hotel. It is well located. The breakfast was good but it was exactly the same every morning so a bit of variety would have been nice. I only ate dinner at the hotel restaurant once and though the food was good the menu options are rather limited. Having said that there are places not too far from the hotel if you chose to eat out. The dining room has a pleasant ambience with a fireplace. I have stayed in many hotels across the world and I don't think guests should pay for the use of a key for the safe in your hotel room or the sauna which this hotel does charge for. Otherwise if I was in Brussels I would be happy to stay here again as overall it was a good experience.

This hotel is in the Louizalaan/Avenue Louise area in Ixelles about halfway in between the Justitiepaleis in the north and Ter Kameren Bos/Bois de la Cambre in the south. It's right next to the Baljuw tram station as a point of reference. The staff is friendly, gave me an early checkin, and breakfast is very good. Rooms are also very spacious. I was actually in a junior suite which has a separate bedroom and sitting area. It doesn't appear to be much bigger than their executive rooms, so I went ahead and reserved that type of room. I do feel that the looks of the rooms could be refreshed since the wallpaper reminds me of a hotel I would have went to a decade ago. But to be fair, I never had an issue with bad furniture or faulty faucets -- this is a fancy hotel. I would go back here again when I go to Brussels.

This hotel is a bit old-fashioned but not in a bad way. Rooms are a bit old but very spacious (bigger than apartments/suits in most of the hotels) and they have all amenities. Hotel location is also very good. Of course, depends what you should do in Brussels but the area around hotel has very nice restaurants and cafes. It's not too far away from train station - although you have to take a taxi. It will cost you around 15 EUR. Food was very good. We had very nice lunch. Conference facilities are also very nice. Quite spacious and comfortable. What i didn't like are two features: first, you have to install an app in order to use internet. Come on! Why I would bother to instal their app to be able to use wi-fi? And it's not even a chain hotel so that you can use that app in other places. But it's not just installation, you have to put some data in later and whole process is not very convenient if you are busy and you are not there for vacation. Second strange thing is the heating. You increase the temperature but nothing happens. Then after a while I have realized that there is a switcher for the aircon on the totally different side of the room, next to the bed. Very strange. But in total, positive experience.

Although the hotel was completely sold out, it never seemed hectic. The executive rooms are big with good closet space and the beds were comfortable. The bathroom is also large with a separate bath and shower cubicle. The hotel provides Occitane bath products.My only criticism would be to say that the shower cubicle is not very big (and I'm small) and when taking a shower, the shower curtain tends to billow inwards, which means it ends up sticking to you when you take a shower. Breakfast buffet was nice. The staff is very friendly and helpful.

I stayed at the hotel for 4 nights on a business trip. Due to my flight, I arrived way before check-in, but they were still able to provide a room (and I needed one to nap off my jet lag!). The staff are very friendly and helpful, the rooms are very nice, and the surrounding area has a good selection of coffee shops and restaurants. The only negatives: the breakfast cost is highly overpriced. and only one caffeinated coffee serving is provided in the room each night.

17 Rue du Chatelain Brussels

Hotel highlights

  • Walking distance to Horta Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Horta Museum is a short stroll from Le Châtelain, and other popular attractions like Church of Our Blessed Lady of the Sablon are within a mile (2 km). This 5-star hotel has 107 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a fitness center. It's in central Brussels and also close to Royal Museums of Fine Arts of Belgium and European Union Parliament Building.


Dining

Enjoy dining at one of 2 onsite restaurants including La Maison du Chatelain, which specializes in French cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

All 107 soundproofed rooms feature refrigerators, minibars, and espresso makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include safes, phones, and desks.


Property features

Guests staying at Le Châtelain enjoy a fitness center, a sauna, and free WiFi in public areas. Valet parking is EUR 30 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 70 per room one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 462 reviews