Hotel Mozart3.0 out of 5.0
Recent guest reviews
We really liked the hotel not just because of its reasonable prices and superb location (as noted by other travellers) but also because of its unusual Moroccan inspired interior, replete with architectural features and furnishings. Check in was fast and the staff was cordial. We also enjoyed the little courtyard garden with the fountain, and our room -- on the upper floor with French doors that opened to the small courtyard -- very much. The heater worked very well, and water was warn and plentiful. The mattress could be a little more comfortable but apart from that, it was fine. The room was quiet and we didn't have the noise problems experienced by other guests. To us the room was not that small either; we came from Southeast Asia where we stayed in tiny rooms with no windows, so I suppose it's all relative.
if you're looking for a memorable, romantic, quiet, comfortable hotel this is NOT the place to be staying. This is perfect for people who do not spend much time in their hotel rooms and are always on the go. After a rotten nights sleep due to the loud streets that this hotel faces, we asked for a room change and were told the hotel was full, yet when we looked online there we're plenty of rooms available - after all it was the middle of February in Europe! Regardless, the next day we asked a different staff member and he was attentive and kind and right away gave us a key to check on a room. This room 150 turned out great! Its quiet, inner facing and you'll get a good nights rest. Apart from that, breakfast is nothing to write home about, neither are the incredibly confusing decor styles of this hotel...is it Moroccan? is it Spanish? who knows. I wouldnt reccomend this hotel sadly. It was just not up to par with equally simple offerings in Brussels. Next time we'll stay at the Ibis around the corner if we want a budget hotel that is reliable.
It's just awful inside, not only kitschy in the worst possible way, but also dirty and falling apart, the staff is rude and barely speaks English and the breakfast is tasteless. The name should be Alibaba, not Mozart. The only thing that saves it is it's great location.
It has been noted several times, but I restate the fact that this hotel has the most incredible location. The fact is, the location alone is worth the £60-70 one pays per night. In addition, we found the staff reasonable attentive, its not five star service, but you are not paying five star prices. In addition, we arrived at 9am expecting to have to leave our luggage and check in later, however, we were informed that we could help ourselves to breakfast that morning and then a room would be ready for us, which it was. The decor has been mentioned a lot of times too, it is amazing. Now there are negatives, hence the overall rating. Firstly the rooms are very small and in particular the bed is a small double. Our window faced out to a corridor in the hotel, so we did not feel like leaving our curtains open, hence no natural sunlight. The bathroom was adequate and the shower very good. The biggest problem was noise. I do not think the guests were particularly noises, but rather the walls and ceiling/floors are paper thin. I jumped up from my sleep several times, every time a key went into a door, as it sounded like it was our door. Overall a mixed experience. Would we stay there again, for the price and the location, probably; if we won the lottery, probably not.
Where to start....ok, for a citybreak when you spend most of your time exploring the city, and don't want to spend too much of your budget on accommodation, then this place is perfectly fine. I paid €70 for my room, for which I got: a twin room (I was travelling alone so not a problem), decent wifi - good enough to stream YouTube videos with no buffering, breakfast included - described by others, it hasn't changed, a decent bathroom - the shower pressure was very good, although it did momentarily turn cold, but overall fine. The location is unbeatable - 30 seconds from the Grand Place, 5 minutes from Brussels-Central station. All of these positives have to be covered within the arguably low room rate, but obviously, they're managing to stay afloat. What doesn't cost them anything at all, however, is manners. Checking in I was greeted by a man and 2 young women. It seemed like the greatest chore to all three to serve me. Don't expect a 'Welcome to Brussels!', or "enjoy your stay" or even "breakfast is served between 7.15 and 9.30", you won't get it - no, all I got was "€70 please" - I thought paying on check in was unusual but whatever. The following morning at breakfast, the woman in the room, who had acknowledged me on my arrival, asked everyone else in the room what hot drink they wanted, except me (including 2 couples who arrived after me). I had to flag her down myself, and she wasn't impressed. Anyway, look, it's cheap and extremely central. Luckily I enjoyed Brugges and Brussels enough to not spend very much time there. Wouldn't return with my husband in tow though, he'd have a fit.
If you are looking for a modern hotel with lifts, king size beds and attentive staff, then you probably won't like the Mozart. But if you want a cheapish hotel in a superb location with a Moorish decor that will have you taking photos every five minutes, then you will love the Mozart. Probably not for folk with mobility issues as there are actually 40 steep steps down to the cosy breakfast room where each table is laid out with your breakfast composing of a large orange juice, half a baguette, a huge croissant and jam, butter and cheese - all very yummy. My room was small but adequate with old style furniture. It was all very clean. The en suite was ok with a half decent shower. There were loads o f restaurants and bars in the streets around and only yards away from the Grand Place. I would return.
I would recommend this hotel to anyone having a short stay in Brussels. This hotel is in a brilliant location just steps away from the main square. We stayed at Christmas and we were so close to the Christmas markets. Breakfast was simple but no complaints. Value for money was fantastic, we stayed here for such a cheap price, cheaper than a typical AirBnb! Only downside was the room we were given was quite small and the bed was very creaky. I loved the unique style of this hotel, there is a piano in the foyer and fountains all over. The staff were very pleasant and allowed us to leave our luggage on the day of departure. Thank you!!
The hotel is beautifully decorated - Everything is designed to look opulent. Check it went quickly but we received all the necessary information and there were also maps of the city available. The rooms were comfortable and much larger than expected and clean. The only downsides were the lack of minibar and sensitivity of the shower (the shower in our room would alternate between just too hot or just too cold with the slightest touch of the controls) but all in all good value and an enjoyable stay.
I'd have left immediately if we hadn't paid in advance for 2 nights and couldn't afford to relocate. Rude indifferent staff at check in. Just given the keys and left to get on with it. Found a lift so tiny we had to have turns. The room very dark even with lights on and a peculiar pole in the middle of the floor which was rather a danger in the dark. The bed uncomfortable and the 2 pillows like bags full of lumps. No tea, coffee, kettle etc . The bathroom okay but hot water erratic. Breakfast was bread croissant and a bit of cheese already on the table. Yuck! Didn't even bother the 2nd morning. Ask them to order a taxi for us for the morning we check out and told no. I could walk up to a taxi rank up the street. No mean feat with my heavy bag which is why I wanted a cab. The decor was flashy and different but doesn't compensate for the appalling service. Never again!
From afar the weirdly inappropriately named Hotel Mozart looks impressive and charming like a Moroccan mirage in the middle of Brussels. Look closer and you realize it is as fake and poorly made as a movie set. My room was very small, facing the street and the bed stood in the way of opening bathroom door properly, which I could live with for just the one night. But it turned out that my room and the room next to me were only parted by a flimsy thin wall, not even sure if it was properly isolated but it was definitively not closed up. There was a 5 cm gap where the wall met the window. I discovered this just as I am going to bed and African music starts playing, seemingly coming from close by and as it turns out he was practically sharing the room w me. Desk clerk was grumpy, check-in guy was also not exactly friendly when I arrived, begrudgingly gave me another room but not until he first said he would talk to my neighbor, complaining that he now had to pay for xtra cleaning (maybe he should have spent a little more on the things that actually matter like 4 closed walls?!) and trying to deter me by saying the hotel was fully booked. Got a room w 3 single beds, very oddly and poorly built, not comfortable, also able to hear all the neighbors, cocktail bar across the road- surprisingly busy for a Monday night. Garbage trucks at 6 am for what seemed like 30 min of ruckus. I had already read the reviews on the breakfast and really just wanted to get out of there as soon as possible, so skipped that. The only positive thing I can say was that the bed in the first room was great for the 20 min I lay there and the wifi connection was ok in both rooms. I sincerely do not recommend this place.
Located in Lower Town, Hotel Mozart is adjacent to La Grand Place and within a 5-minute walk of other popular sights like Manneken Pis Statue. This 54-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and laundry facilities. Cathedral of St. Michael and Museum of Musical Instruments are also within a short walk.
For your convenience, a continental breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.
Guests can expect to find satellite TV and stay connected with free WiFi.
At Hotel Mozart, guests have access to a rooftop terrace, free WiFi in public areas, and laundry facilities. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables.
Reviews from Trip Advisor
28% of guests recommend this hotelTotal of 759 reviews