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Recent guest reviews

Staff was very helpful. Our room was clean and had a porch. First floor was old and well preserved. Two other couples were with us. They said there rooms were worn down..

Very European and old world classy. Great building if a little worn. Housekeeping was hit or miss on if they left soap or shampoo but front desk and concierge were outstanding. Great location.

Hotel is located near Grand Place, few steps away from Metro Station (with lift.) Nice reception area, felt like we were in a bank. Room is large with a fridge, and free refreshments. Friendly staffs helped us with our luggages. No early check-in, just had to leave our luggages with the front desk. It was a good 1 night stay. Would stay again.

This property is absolutely gorgeous. The room was pristine. The staff was welcoming and accommodating. I cannot understand how anyone could give this hotel anything but five stars and an excellent rating. I’d give them ten stars if I could!

Loved the staff, great location, plenty of sightseeing options within walking distance.

It is an exceptional and classy hotel. The staff was amazing, courteous and friendly. Any problems, they make sure to fix immediately. I am definitely returning with my husband.

The room was spacious, it was a little noisy at night and in the morning due to some construction. The hotel is very central and that would be the best highlight. Shopping, food and metro all a short walk away.

Beautiful hotel, close to metro and within walking distance to the Grand Place!

Nice tattered old hotel, very central convenient location. Needs and update! Thin walls, felt like the person snoring all night next door was in my room

The Hotel itself was very nice! Our room was good size with a king size bed. it was clean and the maid service took care of everything! I was disappointed in the hotel restaurant, the food wasn't great and the wait staff was borderline rude. It was also the most expensive meal we ate. So save your money and go to one of the many restaurants nearby instead.Overall we had a great time.

Hotel was very nice and close to good attractions. However, the bed is a bit hard and the pillows are so soft that I felt like I was sleeping without them. I did use to pillows and it did not help. The way the toilet was set up, it was too close to the wall, when you close the toilet door and you’re sitting on the toilet, your knees will touch the wall.

Friendly professional staff. Convenient location....near major public transportation and also walking distance to many attractions. The hotel has spacious rooms at a very affordable rates. I imagine it was once a quite grand hotel that has become a bit dated.

We had a suite room and gave us a very quite spot knowing that there’s construction going on in front of the building. Very easy to check in and check out. We were there Feb 18 to 22, 2018. Very accessible to metro and buses, only walking distance. There’s a lot of store and food stores around. Shopping center is only one block away. Using the train is also approximately 10 minutes walk. We went via train to Amsterdam during the day and to Luxembourg the following day.

There is a major construction around this place. Very nosy. No excess with the car The lobby is very good but rooms very old condition.i thought it's a joke in he beginning. Very average restaurant downstairs Far from the old city Stay away people

Noisy AC which wasn't really working, construction all over the place so taxi can not pick you up or drop off in front of the hotel. I emailed them asking to check in earlier and nmo one ever responded. They didn't want to give me a room before 3pm. Not even half an hour or so...

31 Place de Brouckere Brussels

Hotel highlights

  • Walking distance to La Grand Place and Belgian Comic Strip Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Lower Town, Hotel Metropole is adjacent to Rue Neuve and within a 10-minute walk of other popular attractions like Jeanneke Pis. This 5-star hotel has 251 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 251 air-conditioned accommodations feature a separate bedroom. Guests can expect free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are also standard.


Property features

Guests of Hotel Metropole enjoy a fitness center, free WiFi in public areas, and a business center. Valet parking is EUR 27 per day if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for EUR 75 per room. Front-desk staff can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include express check-in, free newspapers, and a terrace.

Room options

Privilege Room

1 Double Bed | Sleeps 2

Superior Twin Room

2 Twin Beds | Sleeps 2

Junior Suite

1 Double Bed | Sleeps 2

Guest reviews for Hotel Metropole

Everyone (20) Couples (4) Business (1) Family (1)
4
Friends

Staff was very helpful. Our room was clean and had a porch. First floor was old and well preserved. Two other couples were with us. They said there rooms were worn down..

By on Aug 17, 2019

Review comment responded on Aug 19, 2019

Dear guest, Thank you for your great review. We are delighted that you enjoyed your room and the dedication of our staff. However, we will take into account your comments in order to improve our service in the future. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole

5
Everyone

Very European and old world classy. Great building if a little worn. Housekeeping was hit or miss on if they left soap or shampoo but front desk and concierge were outstanding. Great location.

By on Aug 12, 2019

Review comment responded on Aug 13, 2019

Dear Guest, Thank you for your feedback. We are glad that you liked your stay in our hotel. Our team looks forward to welcoming you back soon. Kind Regards, Hotel Metropole

5
Partner Couples

Hotel is located near Grand Place, few steps away from Metro Station (with lift.) Nice reception area, felt like we were in a bank. Room is large with a fridge, and free refreshments. Friendly staffs helped us with our luggages. No early check-in, just had to leave our luggages with the front desk. It was a good 1 night stay. Would stay again.

By on Aug 7, 2019

Review comment responded on Aug 8, 2019

Dear guest, Thank you for your wonderful feedback. We are delighted that you liked you stay at the reception. Our team looks forward to welcoming you back soon. Kind Regards, Hotel Metropole

5
Everyone

By on Aug 7, 2019

Review comment responded on Aug 8, 2019

Dear guest, Thank you for your feedback. We are happy that you liked your stay in our hotel. Our team looks forward to welcoming you back soon. Kind Regards, Hotel Metropole

3
Everyone

By on Jul 26, 2019

Review comment responded on Jul 29, 2019

Dear guest, Thank you for your feedback. We are sorry that your stay didn't fully meet your expectations. Please don't hesitate to share in more details your experience. Our team looks forward to welcoming you back soon. Kind Regards, Hotel Metropole

5
Everyone

By on Jun 9, 2019

Review comment responded on Jun 11, 2019

Dear guest, Thank you for your review. We are glad that you enjoyed your stay. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole

5
Family with small children

This property is absolutely gorgeous. The room was pristine. The staff was welcoming and accommodating. I cannot understand how anyone could give this hotel anything but five stars and an excellent rating. I’d give them ten stars if I could!

By , from Dallas, Texas on May 28, 2019

Review comment responded on May 29, 2019

Dear Michelle, Thank you for your wonderful review. We are delighted that you had a pleasant stay. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole

2
Everyone

By on Apr 20, 2019

Review comment responded on May 3, 2019

Dear guest, Thank you for your review. We are sorry that your stay didn't meet your expectations. Our team stays at your disposal via our official channels if you would like to share in more details your feedback. Kind regards, Hotel Metropole Brussels

5
Family

Loved the staff, great location, plenty of sightseeing options within walking distance.

By on Apr 2, 2019

Review comment responded on Apr 3, 2019

Dear guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole Brussels

2
Everyone

By on Nov 29, 2018

Review comment responded on Dec 2, 2018

Dear guest, Thank you for the time you took to share with us your feedback. We are really sorry to hear your stay didn't meet your expectations. Our staff stays available via our official channels if you would like to share with us in more detail what we could improve. We wish you a good days! Kindest regards, Hotel Metropole Brussels

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