Hotel Albert2.0 out of 5.0
Recent guest reviews
Came back to my hotel room to find the door left open by somebody.I had all my valuables in the room e.g Passport,wallet,laptop. To make matters worse,on the information sheet in the hotel room it says the hotel takes no responsibility for belongings stolen and it is also situated in a slightly "dodgy" part of the city. STAY AT YOUR OWN RISK!!!
We stayed here with a group and did not expect any luxury. the hotel has the stuff you need and the personnel are friendly and helpful. However, simple things are broken that easily be fixed and by doing that it would feel safer and cleaner. It is a budget hotel and what you pay for is what you get. Ok for budget travels.
Terrible smell of cigarette smoke in the room, in the covers, on the pillows, everywhere. Everything was old and broken/ dirty/stained. Horrible place, nothing good to say about it, except the price. .
The hotel was not one of the best but of course for the price and for 1 night it was good. It's not very far from the centre and also it has a tram stop and an underground station near to it. The facilities were old but as I said if you just want to sleep somewhere, it's better than a hostel.
The first room I was given (on the pictures), stank of old sweat, the carpet was loose, and flowed upon some sort of plastic. The bathroom was just disgusting, and the spores from the milldew rasped my lungs. The next room had no carpets, and a newly refurbished coffin of a bathroom, but was still very shoody. The only working light was the loosly hanging overlight, and the matress had the tell tale signs of bedbugs (among other dirt). Unfortunately I paid in advance, and they were not willing to give me a refund. Fortunately I found a MUCH nicer hotel (not that it had stiff competition) at pretty much the same price. STAY AWAY! This place could just as well be a brothel.
We have reserved the hotel to stay with our three children - did not expect much else but a clean place to put our heads down for the night - this has been most disappointing experience. Even upon parking the car we felt unsafe as the area appeared to be very run down. We have requested to look at the room as we had a bad feeling which was confirmed upon entering it: the window in the room was broken, the bathroom had mould all over and there was a smell of uncleanliness lingering through out the place. Needless to say, we did not feel it was safe or clean for our children to stay there so we decided to leave and look for alternative accommodation. We were charged cancellation fee. It was advertised as suitable for families - I wouldn't recommend it to anyone.
A spring had come through the mattress, the ceiling in the bathroom was peeling off and several pieces were on the floor when we checked in. Wifi was very unreliable in the room and we were disturbed twice by loud voices/shouting. If you are happy with $64.00aud a night ...then it is what it is. We wont be coming back or recommending it to anyone
I don't know why the negative comments. At this price one cannot expect luxury. This is not a place to stay for luxury. It is a place good for budget travellers. The hotel is clean, rooms as spacious and the wifi is good. It is located next to a bus stop and a few minutes walk from the metro. As can be seen from my previous reviews on this place, I am a returning customer and will keep staying at this hotel.
Although the location may seem like a draw for this hotel, it is actually located in a very rough area, lots of damaged run down buildings and 1 street away is the red light district, where as a woman you feel very unsafe walking. Not recommended for families at all. The hotel is simply dirty, and though it's cheap, there's no excuse for not cleaning- it's OK to have basic facilities and no extras but the room must be sanitary. It's not worth it, to have unclean beds and disgusting facilities. We found evidence of bed bugs. Attached below are photos showing how dirty it was. We left immediately after checking in and seeing the dirty room, staff were angry and aggressive telling us to go away and that no refund would be given. The manager refused to speak with us, so we tried desperately to reason with the reception staff. In the end we simply went to another hotel and filed a complaint to get a refund. Learn from our mistake.
Our room was clean and large and the beds were comfortable, although everything was pretty basic. The staff were friendly. There was too much traffic noise from the street and the stairwell smelled a bit funny.
- Close to Belgian Comic Strip Center and Cathedral of St. Michael
- Free WiFi in rooms and public areas
- 24-hour front desk
Hotel Albert places you within a mile (2 km) of popular attractions like Belgian Comic Strip Center and Cathedral of St. Michael. This 46-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk. Museum of Musical Instruments and Royal Museums of Fine Arts of Belgium are also nearby.
For your convenience, breakfast is available for a fee.
The 46 rooms have an array of amenities, including free weekday newspapers, safes, and phones. Guests can enjoy free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries. Desks are also included.
At Hotel Albert, guests have access to free WiFi in public areas. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.
Reviews from Trip Advisor
25.0% of guests recommend this hotelTotal of 273 reviews