B-aparthotel Regent

check-in was a mess! I did not receive any further check-in information after I booked the hotel here. there are no staff working in that building to help customers. I found that I didn't have the password as soon as I arrived and could not reach to any help. Without cell phone and WiFi, all we could do was standing out there waiting someone to help. It took a long time for us to enter that building. After that, we met some tourists who also from Taiwan and they told me they had same kind of situation when they tried to check-in. Their housekeepers were also very loud! I was waked by their chatting voice in the morning. When I asked them if I could get some more towels, they refused to give me and told me to call someone in the service office which locate in the city. Overall, the room is great. But I feel this hotel is the most ridiculous hotel I have ever had.