Argus Hotel Brussels3.0 out of 5.0
Recent guest reviews
I didn't really think one way or the other about this hotel and the accommodations. In fact, i thought they were pretty decent. I was staying there because I had a conference in Brussels. However, while I was away at the conference, my backpack with my laptop was stolen from my hotel room. After returning back at 10 pm at night, I called the hotel front desk and they were nice about it all and we saw that there was a footprint on the window sill and the window was open. I'm a very reasonable person and understood these things happen. Luckily all my materials were backed up on the cloud. And the hotel assured me they would pay for my stolen items. We had to call the police that night too and I filed a police report. That happened in November 2017. Now it is April 2018 and I still have not been reimbursed at all for my stolen items! So my review is very much in response to the fact that the hotel took no ownership as they claimed to my items being stolen. I have never had anything like this happen to me at any hotel and I'm extremely disappointed.
We were staying overnight in Brussels, and I booked rooms at Hotel Argus. The rooms were clean, although quite small. Just enough room for the bed and desk, plus the washroom. My colleague did have a problem with his room, as the radiators were not working. They were not able to fix it, and did not have other rooms available, but they did offer to put him up at another hotel in the area. He chose to stay, and they gave him additional blankets to keep warm. The hotel is definitely not handicap accessible, with stairs everywhere, and completely unavoidable. There is an elevator, but it is possibly the smallest I've ever been in -- barely enough room for myself and my carry on bag. I felt so claustrophobic, I decided to take the (very steep) stairs instead. The layout of the hotel was "interesting", as well -- my room was on the second floor, at the front of the hotel, and my friend's was one the third, in the back. To get to his room, I need to go down to the basement floor, walk across that floor to the back, and then walk back up. If you are easily disturbed by people walking past your room, I recommend you avoid taking a room on the lower floor, as there will definitely be a lot of foot traffic. Breakfast was included with our room cost, and it was offered in a large room on the bottom floor. Very nice selection of food items, in fact it was nicer than the breakfast we had at our hotel in Rotterdam (which had cost 20 Euros). If you are looking for a basic room, essentially a place to sleep and freshen up, this hotel is perfectly fine. If you are looking for something a bit more, look elsewhere. Note, the hotel was about a 30 minute walk from the train station.
My room was located below street-level. It had a window looking into the courtyart which was approx. 5 sq meters big and facing my window was the hotel kitchen. So kept the curtains closed. Would have been OK if the room itself was freshly renovated but that was definitely not the case. Even the hangers in my closet did not match. Breakfast was OK, what one would expect. The service was also very nice but that did not change the fact that they've put a pretty solid price tag on a shabby basement-room.
This hotel is in a great location, let's get that straight. But as far as a hotel, it's interesting to say the least. Only about 60 rooms, so very small to begin with, and the rooms are small. You must go to the bottom floor to get to the elevator, which is the tiniest elevator I have ever entered. Max persons: 3. The elevator stops automatically at the 2nd floor, no matter what number you press. Breakfast is also on the bottom floor, which I suppose isn't that unusual considering the cramped space of the hotel as a whole. But it's a good, hearty breakfast, with everything from scrambled eggs to cereal to sandwich meat and croissants.
It was a perfect room for the three nights. Great breakfast, nice room, great location near EU institution, the metro Louise station is 5 minutes away. Definitely I found my affordable place to stay when I am visiting Brussels.
Rooms relatively small, but very clean and well kept. Reception staff very helpful with all requests. Breakfast buffet fairly generous and varied. Breakfast room staff very helpful as well. Hotel skimpy with towels and toiletries.
the hotel is located very close to metro Luise> Old building adopted for touristic standard hotel. If you go for one-two nights-OK. My room was quite spacious but reminded me students house, with clean bathroom. Tea and coffee. Internet OK.
If you are in search of a good location near EU / Commission buildings (as I was) it is the best choice. There are some ups and downs to this hotel. Hence the breakfast was standard continental, good, plenty with a kitchen staff eager to replenish the food for the guests. The downs were that, for exceptionally hot days in Brussels (amazing isn't it?) the remote for the air conditioning was missing and although I have complained the next day it was still missing. Thus I had to go again down and ask for it and in the end I got it. Balancing through the zone that is placed and its downs I would stay again in this hotel.
Pros: Breakfast was a lovely continental style affair and probably the best bit of our stay. Staff were helpful and courteous and arranged a late check out for us at last minute with no additional charges. Bathroom was a bit dated in decor but shower had great water pressure and free toiletries are always handy. The hotel gives you a discount voucher so parking in the nearby garage was much cheaper. Also there was no additional charge for our dog to stay. The location was convenient for strolling into town and checking out the museums. Cons: Wifi, as others have noted, was a bit spotty on the evening we arrived but seemed to be working fine the next morning. The bed was a small double considering we are both relatively thin framed, we felt a bit crowded. Some of the windows didn't open due to broken latches. Overall, for the price, we were happy with our stay.
Very small room which wasn't even clean when I checked in (used tissues on the floor). Unstable internet, toilet regularly flooded and to top if off the hotel manager claimed that I hadn't paid and refused to let me check out. She didn't even offer to call booking.com so I had to do so. When booking.com called, somehow the problem went magically away. Not even an apology!!! Don't go here!
- Walking distance to Church of Our Blessed Lady of the Sablon and Royal Museums of Fine Arts of Belgium
- Free continental breakfast
- Free WiFi in rooms and public areas
- 24-hour front desk
Argus Hotel Brussels places you within a 15-minute stroll of popular sights such as Church of Our Blessed Lady of the Sablon and Royal Museums of Fine Arts of Belgium. Each of the 42 rooms at this 3-star hotel includes a refrigerator, a coffee maker, and a flat-screen TV. Museum of Musical Instruments and Manneken Pis Statue are also near this Brussels hotel.
Start your day off right with a free continental breakfast, served each morning from 8 AM to 10:30 AM.
All of Argus Hotel Brussels's 42 soundproofed rooms provide refrigerators, coffee makers, and phones. 28-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also available.
Guests of Argus Hotel Brussels enjoy features like free WiFi in public areas. Self parking is offered for EUR 10 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables.
Reviews from Trip Advisor
60.0% of guests recommend this hotelTotal of 181 reviews