The property was well maintained and clean.
The checkout time for this hotel is an hour before every other hotel. The cleaning lady let us know this when she barged in our room at 10:30AM while my husband was eating and I was trying to sleep, and barged in again at 11 and rudely kept asking “you’re STILL here?”. We also got charged almost $200 for a cleaning free for my colored hair conditioner that comes right out of everything with even mild cleaner. I know this because I clean it out of our shower once every week when I use it. They charged us because they actually had to do their job and clean properly. This was the worst stay we’ve had at this hotel and we will not be returning.
We felt very confortable here. It didnt feel like a hotel. They have nice touches like smores in the evening and communal grills for cooking outside.the continental breakfast were good. And i loved the sheets they were incredibly soft.
Our large room faced the local airport where we could watch the small aircraft come and go. It was very quiet in our room due to great soundproofing building materials. The staff was great, and the morning breakfast had a nice variety. The hotel is centrally located for traveling to all the islands and exploring its many restaurants and nature areas.
Wonderful staff and room. My only complaint is that it’s rather far from I-95 when compared to other hotels. We were on a road trip and ended to stop for the night. There were plenty of hotels right off the highway. But this one required us to drive several miles to reach.
Easy access as you enter the island. Clean rooms with good amenities.
Clean nice, next to airport but relatively quiet. Friendly staff.
This is a clean, nice hotel with a friendly staff and great breakfast options. However, when they held our card for incidentals it was for as much as I has paid for my entire stay, $581 dollars. Of course, this charge fell off, but it took several days, and that was money I could not use until then....
Wonderfully new hotel, comfy beds and unique location next to the airport runway. Staff needs training though. Checkin was supposed to be 3pm but housekeeping was no where near being finished. We reserved two rooms in advance and got our second room after 6pm. Used sheets and dirty towels were laying in piles on the carpeted floor (instead of laundry bins) down every hall, except for ground level. 6pm...Literally had to weave around and push piles over with my foot to drag luggage cart to rooms. Toilet in one room had to be plunged because of plumbing issue, the first time it was used, so they moved us. We ended up having to be moved twice because one of the next rooms wasn't handicap accessible. Front desk staff was unapologetic and offered us two wooden nickels to get two free waters or Cheezits. Breakfast would have been good but staff couldn't keep it stocked quick enough, so people were waiting for bakery items and the next canister of coffee. Morning Hotel manager was apologetic and offered free movie tickets and a coffee gift card for all of the issues. The place is decorated and furnished beautifully and the beds are really comfortable. Awesome view of the planes landing and taking off right next to the cute pool. Hopefully, their staff will be trained to efficiently run it and take a couple of courses in hospitality:)
Beautiful hotel right next to the runway, but some negatives. A positive is that you can swim and literally feel wind from the jets and propellers! Watch planes taxi and takeoff. Kids loved it! 2 miles from the beach/pier. Staff is not very well trained on accommodating handicapped people. Check in was delayed until 6pm instead of 3pm, because rooms weren't ready. Halls filled with dirty towels and sheets at 6pm! Toilets were slow to flush and clogged. Staff had to plunge. Breakfast was disorganized and staff had a hard time keeping things stocked. Choices were good though. Rooms were brand new and beautiful. Gentleman morning manager was very kind and did compensate us with a couple of movie and coffee shop gift cards for our hassles the previous night. Housekeeping and hospitality need more training.
Home2 Suites by Hilton St. Simon's Island places you within 3 miles (5 km) of popular attractions like Neptune Park and Little River. This 88-room aparthotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.
Free continental breakfast is served each morning from 6:00 AM to 9:00 AM.
Each apartment is air-conditioned and features a kitchenette with a refrigerator, a microwave, and a dishwasher. Guests can enjoy an LCD TV and stay connected with free WiFi and wired Internet. Other standard amenities include a sofa bed, a coffee maker, and an ironing board.
Renovated in 2017, Home2 Suites by Hilton St. Simon's Island features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include express check-in, express check-out, and free newspapers.
The property was well maintained and clean.
The checkout time for this hotel is an hour before every other hotel. The cleaning lady let us know this when she barged in our room at 10:30AM while my husband was eating and I was trying to sleep, and barged in again at 11 and rudely kept asking “you’re STILL here?”. We also got charged almost $200 for a cleaning free for my colored hair conditioner that comes right out of everything with even mild cleaner. I know this because I clean it out of our shower once every week when I use it. They charged us because they actually had to do their job and clean properly. This was the worst stay we’ve had at this hotel and we will not be returning.
Thanks for giving us a 5 out of 5. We really appreciate it
We felt very confortable here. It didnt feel like a hotel. They have nice touches like smores in the evening and communal grills for cooking outside.the continental breakfast were good. And i loved the sheets they were incredibly soft.
I'm so glade you and the family enjoyed your stay. It's on goal to make you feel as welcome and at home as possible. :)
Our large room faced the local airport where we could watch the small aircraft come and go. It was very quiet in our room due to great soundproofing building materials. The staff was great, and the morning breakfast had a nice variety. The hotel is centrally located for traveling to all the islands and exploring its many restaurants and nature areas.
Thanks so much for sharing your experience with us. I so glade you had a GREAT time with us. Feeling free to stop by anytime. Hope to see you again soon. :)
Wonderful staff and room. My only complaint is that it’s rather far from I-95 when compared to other hotels. We were on a road trip and ended to stop for the night. There were plenty of hotels right off the highway. But this one required us to drive several miles to reach.
Thanks for sharing your experience with us. We really do appreciate it.
Thanks for given us a PERFECT SCORE!!! We really do appreciate it!!
Easy access as you enter the island. Clean rooms with good amenities.
Thanks for the comments!!! We really do appreciate your feedback.
Clean nice, next to airport but relatively quiet. Friendly staff.
This is a clean, nice hotel with a friendly staff and great breakfast options. However, when they held our card for incidentals it was for as much as I has paid for my entire stay, $581 dollars. Of course, this charge fell off, but it took several days, and that was money I could not use until then....
Thank you for staying with us! We try to keep our property as clean as possible. We hope to see you again soon.