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Bristol Marriott Hotel City Centre

4.0 out of 5.0

Recent guest reviews

Great location with good service and pleasant staff. Great to have a dip in the pool which was family friendly. Parking was easy and the view over Bristol was lovely despite the rain... I think I’ve said it all...

Good location in the city centre. Just off the motorway. Short walk to shops and restaurants. We did not use the pool and gym but a useful facility if you are visiting with family. The mezzanine offered plenty of bar space and food. The Executive Lounge well staffed and stocked. Don't forget to use the water transport.

We stayed here for one night before heading to the airport for a flight the following morning. When you walk in to reception you think wow. The reception area is gorgeous with large chandeliers and a two staircases heading upstairs. Due to my husband being a gold member with Marriott we had lounge access, unfortunately the food was just stopping as we arrived but we stayed for a few drinks. The lounge was lovely, it was big (much bigger than some Marriott lounges) with seating inside and out, tv’s, lots of seating and the service was great. There was also an option of getting food in the lounge from the restaurant menu without having to go to the restaurant. We went out for dinner so I’m not sure what the food was like here but breakfast the following morning was great. The was a large selection and the staff couldn’t do enough for you. They were very attentive and always making sure you had what you needed. The terrace is the level with the bar/lounge/restaurant/coffee etc Again this areas is lovely, there’s plenty of seating and the staff again are great. My only down side to this hotel is when you arrive out of the lifts to the bedrooms. It’s quite dated in the halls and again in the bedrooms. It is still clean and comfortable but I just wasn’t expecting it when I had seen the reception floor and the terrace. But overall it’s a good city centre hotel.

Greeted by the lovely Kayla. A super upgrade because of my recent birthday. Nice hotel great location and a surprisingly brilliant Gym very well equipped. Nice friendly guy manning the pool/spa gym. Relaxing stay. It is what it is if you want 5 star Uber modern its not, but if you want a reasonably priced central 4 star hotel with good facilities it’s the hotel for you...

Stayed here a few times and always enjoy it. Comfy bed and bedding, friendly staff and pretty clean and tidy throughout. I would add though that the water is never hot enough for a nice bath after a long day, possibly a security feature to prevent some from burning themselves. The toilet didn't flush well either, the trick was to fresh the handle several times for it to work, so these little things here and there need attention, otherwise not bad at all. Word of warning though, the place is popular for events, parties and the like, so can get extremely busy and noisey.

We stay at this hotel 2/3 times a year because of its central location and due to its nearness to the Cabot shopping centre and restaurants.On this occasion the women went shopping and us men went to the Concord Museum at Filton,a fabulous day out.The hotel itself is clean but does feel and look a bit tired,breakfast can’t be faulted food wise but and it’s a big but they allow people in their pyjamas to have breakfast,unbelievable!!not from a dress code point of view but from a hygiene perspective. We did complain and we had a stock answer "that they will look into it".But it won’t prevent us coming back again as the helpfulness and friendliness of the staff makes it a super place for us.

Hoon on reception was the first person I met and what a professional welcoming young man he was, setting a standard that was carried via all staff for my stay. He ensured I had everything I required and that I was happy with my room My room 502 Superior Room was well fitted out with a great shower and a nice lounge area , the bed was comfortable and clean. My only complaint about this hotel was the quality of the horrible Red Wine in the executive suite , even being complementary I couldn’t drink it , possibly the worst red wine I’ve ever drunk . Morning breakfast in the executive suite served by Margret was fantastic, and the omelet was stunning.

We have been visiting this hotel for over 40 years (when it was a Holiday Inn!) as it is in such a good position. We rang beforehand to request a front facing room as we have found the back rooms have too much traffic noise. We had a nice friendly welcome, our request hadn't been passed on, but the young man at reception soon sorted it out. The bedroom was a large family room, with 2 double beds (hence not usually available to couples without paying extra) and also had a small balcony. There was a safe and plenty of tea, coffee and biscuits (it was a room for 4!) - no fridge or mini bar. The table was broken and one of the lamp shades was broken and stained. The bathroom was tiny and rather shabby, with chrome missing in the sink, grouting tired, toilet flush coming out of the wall and the toilet seat broken at the hinge. Towels were nice and fluffy, except for one which had brown stains on! So in all, not really the luxury one would expect.....many Premier Inns are better. Breakfast (paid for the night before to get it at £13 each) was ok. The first morning, we had really good friendly service, but on the Sunday we were shown to our table, where we sat for 10 minutes (we seemed to be invisible!) until we called to a waitress, who told another one to serve us. It was a fairly good hot buffet, including fresh omelettes, but we were disappointed in the bread and some of the Danish's and croissants. The pool was small, but pleasantly warm and unfortunately the jacuzzi had gone. Parking is an extra £17 per night in the next door NCP car park. In all we had a very nice weekend, but it wasn't exactly a luxury bargain break in January!

Room very clean and comfortable could do with a modernisation. Lounge area very comfortable breakfast outstanding disappointed that as it was a 70th birthday present that they couldn't upgrade us to executive lounge even though we all hold silver elite cards

The staff here are amazing. They went the extra mile to make each person feel special and individual. The hotel is huge. Room service quick. Rooms very spacious with all the extras hairdryer, iron etc.... Breakfast had an amazing variety. The location is great for the train station. I cannot recommend this hotel enough

2 Lower Castle Street Bristol England

Hotel highlights

  • Walking distance to Cabot Circus Shopping Centre and Broadmead Shopping Centre
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Bristol Marriott Hotel City Centre places you within a 5-minute walk of popular attractions such as Cabot Circus Shopping Centre and Broadmead Shopping Centre. This 4-star hotel has 300 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool. Centrally located in Bristol, the hotel is also a short walk from The Galleries Shopping Centre and St. Peters Church.


Enjoy a bite to eat at the hotel's steakhouse, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


All of Bristol Marriott Hotel City Centre's 300 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and safes. Guests can expect WiFi, wired Internet, and Smart TVs with satellite channels and Netflix. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Ironing boards are also standard.

Property features

At Bristol Marriott Hotel City Centre, guests enjoy a full-service spa, an indoor pool, and a health club. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Executive Room, Business Lounge Access

Full 2 | King 1 | Sleeps 2

Deluxe Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Executive Room, Business Lounge Access

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 1767 reviews