Oaks Lexicon Apartment Hotel4.5 out of 5.0
Recent guest reviews
Reception was quite good and efficient.. both the rooms were awful .. no blackout curtains in one of them ..mould in the showers.. noisy air con that never seemed to reach temperature .. we all woke up boiling through the night.. bottle caps between couches.. stains on bedding .. would never go back !!
We had a 1 bedroom apartment and were very impressed with the facilities. It had a full kitchen which was great for preparing our meals and Woolworths was a short walk so that was very handy. If I could pick one thing it was that the shower was really small in comparison to how roomy the rest of the apartment was. Regardless, we would happily stay here again.
I enjoyed staying here. Nothing really flash (I didn't want that) but Apartments are comfortable and staff are excellent - very friendly and extremely helpful. Cleaning every day good. Bed king size and very comfortable and good space in rooms. Good kitchen and laundry facilities in the apartment. Loved the easy walking distance to all places I wanted to go, especially down to the river and one block from the train station. Coming/going to the airport is an easy and cheap way of travelling. Thanks to the great staff.
I often travel to Brisbane for business and have stayed in a number of CDB properties. I have my preferred choises but on my latest trim these were not available so I thought I would gove this property a try as it is close to my Brisbane Office. The location is good, being on the fringe of the CBD and close enough to walk anywhere. I was on the 14th floor, and had a great view overlooking Spring Hill, which was pleasant. The apartment was spacious, with a large balcony, which was also nice. That pretty much sums up the positives. As a business traveller, I rely on wifi to catch up on work emails etc in my room. In this, the 21st Century, I was shocked to find out that only 30 minutes free internet was included in the tarrif. When I questioned about this I was told this was what was the agreement with our business travel provider and I would need to take it up with them. I said, that as a property catering to business travellers, unlimited wifi is the norm should be reasonablly expected, and it was the property that should be offering it as standard, particularly considering the competetion which all offer this, In the ned the property agreed to extend this which was appreciated. I should not however need to have to negotiate such things. The big negative about the property I noticed however was the flooring in the rooms. They have used very cheap manufactured wood flooring, which looks like i had been put in a long time ago. The flooring was old, warped, lifting, and with very noticeable gaps between most of the planks. Not a good look guys. All in all, while a good location, a good sice and a good view, I doubt I will be coming back.
We tried he Oaks Lexicon after having a great experience at another Oaks property (Oaks Woolloongabba). However, this stay was not met with the same experience. The first issue we had related to the parking available for Oaks Lexicon guests. There are only a few available parking stalls that guests can utilize, with most of them being in small and impractical locations. Next, upon entering the room, we found our assigned apartment to be unclean and run down. In other words, the room did not match any of the advertised pictures on the website. Additionally, after simply attempting to use the clothes iron, provided in the room, the power to the whole apartment went out. After talking to the staff about the issues, they simply stated there was nothing they could do. Also, since I "Pre-Paid" I was not able to get a refund. Despite the fact I would not get a refund, I opted to check out immediately. I would not recommend the Oaks Lexicon to anyone.
Excellent, I have no hesitation in recommending this property. Location is excellent with all transport within walking distance of the apartment. Shops,bars,restaurants and pubs are all within walking distance as is the Brisbane river and it's attractions. Clean, comfortable with all amenities. Reception staff were great, polite and efficient.
Nice large self contained apartment, large kitchenette, King bed very comfy, two TV's, balcony with nice view of city, late check in, staff very helpful, short walk to restaurants and cafes. Only bad thing was in the night I heard the street sweeper twice, the recycle truck pick up 4 bins, and two sirens. Maybe double glazing for windows? Otherwise good.
Booked the 2 bedroom apartment, the room were clean and spacious - it had a large kitchenette with cooking utensils and microwave which is a plus for those who enjoy making the full use of these facilities. The front desk staff were friendly and polite. I liked the idea of the use of the security key card that was needed to access the floor which the room is located however there was a minor hiccup i.e. though the room doors had locks - somehow the unit I stayed in somehow the lock did not seem to work too well as another guest from another floor was able to access my room which I'm still wondering how it was possible since each floor is only accessible via the key access card to specific floor. The unfortunate incident aside, the stay was overall pleasant as the unit my family and I stayed in came with a great view and its location is walking distance to Eagle street, Queen street mall and the central train station.
Staff were very friendly and the room was well equipped and clean. We liked the location in relation to public transport and proximity to the river precinct. Views were good, especially if you like church architecture! pool was a nice temperature.
Spent over 2 weeks there on a 2 bedroom apartment. The rooms were very clean. Full cleaning service is once a week. It was walking distance to my Doctors office, and the Qld Eye Hospital. Had full kitchen, bathroom was ok. Close walk to the City, and down to the River Cat.. Staff were very good. Thanks Chris and Bree & Crystal... I will see you again.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 284 reviews