Mercure Hotel Brisbane4.5 out of 5.0
Recent guest reviews
Stayed here for business. The decor is tired and dated looking. There is a lack of lighting in some of the corridors, (could not see my door to use the pass key) The bed was more comfortable than I was expecting, and the bathroom facilities is fine. Check-in and check-out was efficient. For a quick trip this hotel is fine, would not like to stay for any lengthy period. Internet is not free, which I find unusual and cheap on the hotel's part.
Really nice hotel in a perfect location, especially for how inexpensive it is. We were pleasantly surprised by the quality of the hotel, for what we paid. The staff is really friendly and helpful as well. We'll definitely stay here the next time we're in Brisbane.
We stayed for two nights here . My first impression of the plqce was that it is old . The carpark has no internal access and I had to walk on the roadway which was strange . Nice fruit platter and water which is always appreciated . Room service was delicious , although the restaurant states it is open until 10 pm . We tried to order at 9.30 pm , missing an opportunity for a half price meal. Breakfast was delicious. Very very helpful staff when my Mum left things behind , although a phone call to advise us would have been appreciated . Overall , great price . My biggest dissapointment was that I booked incorrect mercure . Be careful with this if you are platinum . I would have had lounge access and breakfast
The hotel is a mid-range chain hotel. It's best features are friendly service plus its location, close to the city centre and on the Brisbane river if you want to go for a run or a walk. The downsides are the hotel is in a refurbished but noticeably older building (e.g. corridors are a bit 'grungy' and bathrooms have been re-tiled but the bathroom ceiling is old and needs replacing). Decor did not suit my personal taste with black carpets making the room feel more tired than it probably is. Not enough hot water if you enjoy your showers.
Our company has stayed at the Mercure Brisbane for a number of conferences and sales meetings - at all times the care and service by all at this hotel has been wonderful!! Accommodation, dining, bar service, customer service - all top class. We'll certainly keep coming back.
While the room was adiquate, a lot was left to desire in the hot water to the room. When reporting that we had none we were told the manager would be straight up and hour later the manager arrived to see if we had the taps in the right location. She then said that the head of maintenance would start at 8am, when we ready to leave the roomat 10am rang reception again and he finally came up at that point, again checking the taps and then checked the unit, telling us that it have a faulty wire. On return later to the room my child was able to have a shower. Under the door was a note that stated that emergency works would be carried out and the water would be turned off during the night. On waking up in the morning we had cold water again. Again this was reported to reception and we had our dinner made complementry(wow that was generous) Not only no being able to have a shower each day we had to ring reception for an extra towel. As the room was booked for 3 people is it too hard to have 3 towels? This is the first real bad experience I have had and I would never want to stay at Mecure Brisbane again.
only issue was car parking confusion with 2 cards when arriving and leaving. Bar and restaurant staff very helpful and friendly reception staff also very knowledgeable about eaterys in the Brisbane. Dim lighting in rooms.
Very central hotel, a bit noisy as alot of construction going on in the area. Very affordable restaurant which makes a nice change, good food too. Reception a bit scruffy and rushed and could do with a brush up on being professional. Room I had was noisy due to hearing everything from the next room. Talking, coughing etc. Hotel could do with an update. Great central location for the night. Good bathroom products and eco policy. No hot chocolate... I would stay again. Quick to reimburse my deposit onto credit card
My partner and I stayed here for one night, this is a great location as it is within walking distance to the south bank parklands and markets as well as walking distance to the city centre and Queen Street Mall. The rooms were very clean and well presented, the staff were pleasant and very helpful, the breakfast that was included was absolutely the highlight of the stay. I will definitely recommend this place.
Stayed with wife and family over three rooms, staff were excellent, restaurant was great. Parking was complicated and our 4WD wouldn't fit at the hotel so I had to park a couple of blocks away. Otherwise would highly recommend the Mercure
Mercure Hotel Brisbane places you in Brisbane Central Business District, within a leisurely stroll of popular sights such as Queen Street Mall and Roma Street Parkland. This 194-room, 4.5-star hotel has a restaurant along with conveniences like an outdoor pool and a fitness center. Located in central Brisbane, the hotel is also near Brisbane Convention and Exhibition Centre and Suncorp Stadium.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.
The 194 rooms are recently renovated and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect WiFi and plasma TVs with satellite channels. Bathrooms offer hair dryers and bathrobes. Safes, phones, and ironing boards are also available.
At Mercure Hotel Brisbane, guests enjoy an outdoor pool, a fitness center, and a sauna. Self parking is available for AUD 36 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, 11 meeting rooms, and conference space.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 1668 reviews