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Four Points by Sheraton Brisbane

4.0 star property
Hotel with an outdoor pool, 4-minute walk to Waterfront Brisbane

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Photo gallery for Four Points by Sheraton Brisbane

Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Bar (on property)
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
99 Mary Street, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪3 min walk‬
  • Place, Waterfront Brisbane
    ‪3 min walk‬
  • Place, Treasury Building
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(17 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(73 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (View)

Premium bedding, pillowtop beds, in-room safe, desk

Apartment, 2 Bedrooms (View)

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Brisbane

Located in Brisbane Central Business District, Four Points by Sheraton Brisbane is within a 5-minute walk of popular attractions such as Waterfront Brisbane and Queen Street Mall. This 247-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Queen Street Mall - 3 min walk - 0.2 miles
  • Waterfront Brisbane - 3 min walk - 0.2 miles
  • Treasury Building - 5 min walk - 0.3 miles
  • Brisbane City Botanic Gardens - 5 min walk - 0.3 miles
  • Brisbane City Hall - 7 min walk - 0.4 miles

Getting around

  • Brisbane Central Station - 10 min walk
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • ‪Purr & Shine - ‬3 min walk
  • ‪The Maillard Project - ‬3 min walk
  • ‪The Croft House - ‬2 min walk
  • ‪Westin Executive Lounge - ‬2 min walk
  • ‪Kadoya Japanese Restaurant - ‬2 min walk

About this property

Four Points by Sheraton Brisbane

Hotel with an outdoor pool, 4-minute walk to Waterfront Brisbane
Guests of Four Points by Sheraton Brisbane have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for AUD 60 per day. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.
Guests can expect free WiFi and 40-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include iPod docks, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Industry Brews
  • The Eatery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,615 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Brisbane?

Four Points by Sheraton Brisbane provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What can I see near Four Points by Sheraton Brisbane?

This hotel is situated in Brisbane Central Business District within a short 5-minute walk of Queen Street Mall and also 14 minutes on foot from South Bank Parklands. You'll also find Roma Street Parkland and Queensland Performing Arts Centre less than a mile away.

Will I be able to park at Four Points by Sheraton Brisbane?

Yes, secured valet parking is offered for AUD 60 per day with in/out privileges.

Does Four Points by Sheraton Brisbane include a casino on the premises?

No, Four Points by Sheraton Brisbane doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Brisbane?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Four Points by Sheraton Brisbane a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a swim-up bar, and a restaurant.

Are there hot tubs at Four Points by Sheraton Brisbane?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Brisbane feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Brisbane serves buffet breakfast for a surcharge each morning at The Eatery.

Will Four Points by Sheraton Brisbane allow pets to stay for free?

No, pets aren't allowed at Four Points by Sheraton Brisbane.

Does Four Points by Sheraton Brisbane have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Four Points by Sheraton Brisbane?

The closest major airport to Four Points by Sheraton Brisbane is Brisbane Airport (BNE), which is 12.5 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Four Points by Sheraton Brisbane?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Brisbane.

Four Points by Sheraton Brisbane Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yanyun

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Surprise

I recently stayed for a business event, which happened to be on my birthday. I was pleasantly surprised to return to my room and see a lovely and delicious surprise waiting for me from Lily and the Reception Team. Thanks so much x
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem is there was a dark stain on the bed spread, but as soon as I notified reception they had someone come up and completely change the bed spread.
Stayed 1 night in Oct 2025

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property a couple of times and it always delivers what is promised. Room was in excellent condition and the buffet breakfast was great for the price.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great valet parking and great room and breakfast was unbelievable thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customer service is unmatched. They listened to me and helped me with all my queries promptly and professionally with the utmost respect.
Stayed 3 nights in Oct 2025

8/10 Good

Claudia

Stayed 2 nights in Oct 2025

8/10 Good

Milena

Stayed 2 nights in Sep 2025

10/10 Excellent

Zhiyong (John)

Stayed 4 nights in Sep 2025

8/10 Good

Adrian

Stayed 4 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our go to location. Good price for a nice room in a convenient location. Will be even more convenient once the cross river rail construction is finished. Full access to Westin Hotel facilities included.
Stayed 1 night in Sep 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to coffee shops and restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin and Sarah

Stayed 1 night in Sep 2025

4/10 Poor

Kate

Traveled with partner
Liked: Cleanliness, staff & service
Didn’t like much. Room was not serviced on 2nd day. Excessive car parking @ &120 per night Very basic room, filthy windows overlooking store houses & apartments, certainly not a city view. Rushed check in @ staff not following up with crucial information
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 5 nights in Aug 2025

4/10 Poor

Jacinta

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Our room wasn't made up, and had to ask twice for fresh towels. Where you eat breakfast is dark and unappealing. Rail works 24/7 making sleep difficult
Stayed 2 nights in Sep 2025

2/10 Terrible

Garth

Disliked: Cleanliness, staff & service, property conditions & facilities
The roo. Smelt like poo no towels iron nearly blew up.breakfast was horrible
Stayed 1 night in Aug 2025

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have room ready despite a guarantees, toxic chemical smell of room won’t process refund
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was superb, they really contributed to us having an enjoyable "long weekend" exploring the city. The room was clean and tidy, but nothing special. A very limited range of teas, and 4 sachets of decaf instant coffee didn't inspire. I took up the offer of a coffee and muffin deal on Level 1, to be told they had no muffins (8:00am) and I should go downstairs to buy a coffee as the "beans are better".
Stayed 2 nights in Aug 2025

2/10 Terrible

Meaghan

Disliked: Staff & service, property conditions & facilities
The noise from the adjacent night works is atrocious - it was so loud and continuous that made sleep impossible. There was no notification prior to warn of the inconvenience, and when the noise started it was too late to do anything. The only prewarning was a set of ineffective ear plug on the table to apologise for the noise. If i have have known prior to I would not have stayed here.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience with this hotel chain. We were booked into the 4 Points by Sheraton Brisbane but we received an upgrade to their sister hotel next door, which is called the Westin Hotel. Both hotels looked exceptional. The staff at both hotels were very professional and nice. Both hotels are ideally located midtown Brisbane which gave us access to everything that Brisbane City had to offer. It was a pleasent experience on all accounts and we would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kami

Stayed 2 nights in Jul 2025

10/10 Excellent

William

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We splurged on a two bedroom suite for our night at the Sheraton Four Points and it was worth every dollar! We arrived at 6:30 am after a 14 hour flight and were grateful to be able to park our car and leave our luggage with the hotel while we went out to spend our day at the Botanic Garden along the river. When we returned to the hotel to check in, we were awed by the size of our spacious suite and the views of the city and the river. Amazing suite bathroom with an enormous tub - the perfect amenity for an exhausted traveler. Rooms were quiet, beds were comfortable, room service breakfast was abundant and delicious. Staying at the Four Stars Brisbane was ideal; a calm and restorative beginning to our two week Australian adventure.
Spacious living area - loved the floor to ceiling windows and the views
Large and extremely comfortable bed.
Enormous bathroom with a fabulous soaking tub
Looking toward the kitchen from the living area
Stayed 1 night in Jul 2025

10/10 Excellent

Loh Seng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location. Clean and modern. Parking is difficult but has valet parking
Stayed 2 nights in Jul 2025