6/10 Aceptable
Lane N.
31 jul. 2024
Great Cabin Terrible Management
This cabin is awesome and we have no complaints about the property itself. I would strongly advise anyone considering this to understand it is not managed by VRBO or the owners but a huge company out of Portland called Vacasa. To keep this short, no one ever responded to any of my messages or questions in the VRBO app, the cabin did not get cleaned and was filthy upon arrival, and the only people we could reach to help were various reps from Vacasa call centers who have no stake in the success of this property which was evident in the way they handled the issue. We had to spend the first night doing multiple loads of laundry to wash all the dirty sheets and bedding and make all the beds. There was no soap, shampoo, toilet paper etc. We found Clorox wipes to wipe down surfaces. They didnt get the cabin cleaned until the next day at 2:30 and I had to fight over the next several days to get any kind of a refund for the inconvenience.
Lane N.
Se hospedó 3 noches en julio de 2024