We stayed off season so many amenities weren’t open yet but the staff and grounds were lovely and lots still to do during our stay.
We loved how things were spread out like a resort but was very homey and elegant at the same time. We would come back. Location is perfect. Central to everywhere we went.
Receptionist was not very pleasant, iron did not work in room, used pod left in coffee maker! A property such as this can do better. Disappointing.
Excellent stay!
This Place is not very accommodating rooms are very old. Carpet in elevators smells too expensive for what you get for the money
Woman at check in was quite rude when she couldn’t find my reservation. She had attitude when questioning me about making a reservation through a third party. My reservation was found when I realized it was under my maiden name.
We loved this hotel. It was very nice and clean. The staff was very friendly. Can’t wait to come back again!
Worn out carpets, dirty walls and ceilings, broken equipment and incompetent staff in a nice location equals overpriced hotel in nice area. I won’t be back....
This hotel was overpriced compared to other places on the cape. We spent half our time here and half our time at Chatham bars inn and the mansion did not compare to Chatham bars inn. It was outdated and our room was musty and super over priced IMO
Great way to start our summer off! Beautiful pools, nice access to the bike trails. On-site dining left a lot to be desired. But there are plenty of off-site options.
This resort has many levels of accommodations and services. Some are grand. We were looking for above average accommodations and some quiet time. There was the quiet time. The accommodations left much to be desired. We found not a single piece of paper, except toilet tissue, in the villa. We found nothing special in the kitchenette--no napkins, salt and pepper, dish towels, paper towels, etc. There were minimal number of dishes and glassware. No what we expected.
The resort has an excellent reputation so we were willing to pay the relatively expensive price. However, we were very disappointed with our experience. Yes, the buildings and grounds were gorgeous, Our accommodation did look nice - at the first glance. However, slightly close inspections shows many maintenance problems one might find in a motel, but not expect to find in a place that advertises itself as a luxurious resort. For example, the hallway light did not work, the security hinge on the back door fell off when I tried using the back door, the bathroom water dial fell off when we try using it, the internet barely worked, we were told to dial 0 on the room phone whenever we want to connect with the front desk but nobody answers when we tried it. The $18 buffet breakfast option in the main building looks very promising. The dining area is spectacular. However, the serving staff was not helpful - did not even offer the option of order items off the buffet. The buffet itself was terrible. For the money, the buffet only offer very few items -scrambled eggs, sausages links, beacon, hot oatmeal, some fruits, toast/bagels and some muffins. More importantly, the quality of food is equivalent to low quality cafeteria lunches. I expect cheaper but better service/food from local dinners. We are extremely disappointed with our experience at the resort.
The only one issues is you could not use the resorts beach unless you stayed on the mansion side. Grounds were kept up very well and beautiful. The condo was very cleaned. The staff at check in and check out was very cheerful and friendly.
Overall we enjoyed the Villages and would stay here again. The check in process was a little slow and we could not check into our room until 430 after complaining about he wait. However the staff was very friendly and accomadating. The ability to have access to all the amenities was nice and the private beach is nice for a few hours. The access to the rest of the cape is great and Brewster is a nice town. Our villas was very nice and the beds were very comfy and clean. Restaurants are on the pricey side for the quality, however the views are great and you are paying for the atmosphere.
Beautiful grounds with lots of open spaces made for a relaxing visit. Shuttles were available for easy access to the resort and shopping area. Rooms were large, clean and had nice views.
Nothing better than a trip to Cape Cod to get away from Southern California! The Villages at Ocean Edge Resort is a beautiful resort. Be sure you rent a car so you can enjoy the area.
Hotel was nicer than the pictures, took my grand kids swimming and they loved it, food was excelent
We had the lower level villa with a family above us that had several children. Was very noisy at night. Shuttle buses not available before end of May.
Within a short walk of Brewster Historical Society Museum, The Mansion at Ocean Edge is within a mile (2 km) of Nickerson State Park. This 121-room, 4-star resort welcomes business and leisure travelers with 2 indoor and 3 outdoor pools and a private beach.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.
All 121 rooms feature balconies or patios, coffee makers, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes, ironing boards, and desks.
The Mansion at Ocean Edge features a private beach, a golf course, and a full-service spa. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include 2 indoor pools, 3 outdoor pools, and a children's pool.
We stayed off season so many amenities weren’t open yet but the staff and grounds were lovely and lots still to do during our stay.
We loved how things were spread out like a resort but was very homey and elegant at the same time. We would come back. Location is perfect. Central to everywhere we went.
Receptionist was not very pleasant, iron did not work in room, used pod left in coffee maker! A property such as this can do better. Disappointing.
Excellent stay!
This Place is not very accommodating rooms are very old. Carpet in elevators smells too expensive for what you get for the money
Thank you for your feedback about your recent stay. We hope to welcome you back and provide you with the 5-star service you deserve. Thank you again.
Woman at check in was quite rude when she couldn’t find my reservation. She had attitude when questioning me about making a reservation through a third party. My reservation was found when I realized it was under my maiden name.
Thank you for your careful and constructive feedback. We will certainly look into this and be sure our training addresses this issue. It is our goal to make all of our guests feel at home and I am sorry to hear this was not your experience.
We loved this hotel. It was very nice and clean. The staff was very friendly. Can’t wait to come back again!
Thank you for your great feedeback! I hope we see you again soon!
Worn out carpets, dirty walls and ceilings, broken equipment and incompetent staff in a nice location equals overpriced hotel in nice area. I won’t be back....
David, thank you for the great feedback! Please return soon the beach will be right where you left it!