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Hotel Bergkristall

3.0 star property
Slopeside fun with full-service spa and restaurant

Choose dates to view prices

Photo gallery for Hotel Bergkristall

Breakfast, lunch, dinner served; pizza, alfresco dining
Children's play area - outdoor
Exterior
Front of property
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
Fleres/Ladurno, Brennero, BZ, 39041
  • Place, Ladurns Ski Area
    ‪9 min drive‬
  • Place, Monte Cavallo-Rosskopf Gondola
    ‪13 min drive‬
  • Place, Vipiteno Christmas Market
    ‪14 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪48 min drive‬

Room options

Classic Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

Triple Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Brennero

Hotel Bergkristall places you within a 10-minute drive of popular sights such as Monte Cavallo-Rosskopf Gondola and SKYTREK Adventure Park. This 33-room, 3-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Ladurns Ski Area - 9 min drive - 3.9 miles
  • Monte Cavallo-Rosskopf Gondola - 13 min drive - 6.7 miles
  • SKYTREK Adventure Park - 14 min drive - 7.1 miles
  • Vipiteno Christmas Market - 14 min drive - 7.3 miles
  • Brenner Pass - 17 min drive - 8.9 miles

Getting around

  • Brennero-Brenner Station - 9 min walk
  • Kranebitten Airport (INN) - 60 min drive

Restaurants

  • ‪Zur Traube - ‬11 min drive
  • ‪Häusler - ‬11 min drive
  • ‪Prenn Konditorei - ‬10 min drive
  • ‪Schwemme Weinstube - ‬11 min drive
  • ‪Café Turm - ‬11 min drive

About this property

Hotel Bergkristall

Slopeside fun with full-service spa and restaurant
At Hotel Bergkristall, guests have access to ski-in/ski-out access, a full-service spa, and a sauna. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with tours/tickets and securing valuables. Other amenities at this ski hotel include free WiFi in public areas, an arcade/game room, and a terrace.
Guests can enjoy free WiFi and LCD TVs. Balconies, sofa beds, and phones are other standard amenities.
Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

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  • Spa
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • In-room sofa bed
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergkristall Brennero
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel Brennero

Frequently asked questions

Are free cancellation options available at Hotel Bergkristall?

Hotel Bergkristall provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see around Hotel Bergkristall?

This hotel is located in Brennero and just steps from Isarco Valley and Ortler Ski Arena. Wipptal is also within a driving distance of 0.9 mi.

Is there parking available at Hotel Bergkristall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Bergkristall?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Bergkristall have a casino at the property?

No, Hotel Bergkristall doesn't have a casino.

Is there an indoor pool at Hotel Bergkristall?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Bergkristall?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant with al fresco dining, and a full-service spa.

Does Hotel Bergkristall have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Bergkristall have a restaurant that serves breakfast?

Yes, Hotel Bergkristall serves free buffet breakfast each morning from its restaurant.

Does Hotel Bergkristall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Bergkristall for a fee of EUR 10 per pet, per day.

Does Hotel Bergkristall have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Bergkristall?

The closest major airport to Hotel Bergkristall is Kranebitten Airport (INN), which is about 21.1 mi away.

Are there rooms with balconies at Hotel Bergkristall?

Yes, every guestroom at Hotel Bergkristall comes with a balcony.

Hotel Bergkristall Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 139 reviews
Rating 8 - Good. 59 out of 139 reviews
Rating 6 - Okay. 23 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 3 out of 139 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jenna

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Out of all the places we stayed during our 16 day family vacation/European road trip, this is the only one that was a total bust. We're not picky or hard to please, but from the rude attendant during check-in to the ever-present smell of cigarettes, to the loud neighbors and run-down/dated furnishings and uncomfortable beds, it's honestly difficult to find something nice to say. Breakfast was good and included in the price. There. That's one nice thing. Bottom line: it's a dump. Do not recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable view. The rooms are a bit small but well organized for family travel (incl bunkbed and a sofa).
Stayed 1 night in Jul 2024

8/10 Good

Roar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Colin, Billericay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at great value. Friendly staff. Enjoyed breakfast and dinner. - Need better hairdryers, no power. Steam room was not hot enough. Shame solarium was closed. Sauna opening hours should be extended. Would be good to rotate the salad buffet a little, repetitive We enjoyed our stay and would return
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful last minute find.
Stayed 1 night in Sep 2023

8/10 Good

Torsten

Liked: Staff & service, amenities, property conditions & facilities
convenient location between on our road trip-likely great location for winter (ski lift right beside the hotel)
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay and dinner

Signage on our way to the hotel was not very clear but there are not many buildings in the area so we manage to locate it with minimum effort. Hotel room was great, the pizzeria connected the hotel provides a great dinner option.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wish we could stay longer

We really liked the room. The valey where the hotel is is quite pretty in green. the staff were really friendly and helpful.

6/10 Okay

Geert

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiking in Ladurns

The hotel is located in a side valley dedicated for ski vacation. Therefore not many hotel guests in June period. The room is clean and comfortable. Good hiking opportunities just in front of hotel. Very nice mountain view and acceptable driving distance to other cities in the Alps. The Spa area is good for relaxing.

10/10 Excellent

Mark, Le Boupere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

My wife and I stayed 1 night on our way from England to Italy. The hotel is in a superb setting with a good restaurant on site Clean comfortable rooms with plenty of space and wonderful views of the mountains A very enjoyable stay

10/10 Excellent

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Charlotte

Traveled with family
Liked: Cleanliness, staff & service
Fint rent men lidt kedeligt
Stayed 1 night in Jul 2025

6/10 Okay

Michael S.

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige und schöne Lage
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Det er billeder af et udendørs lege område for børn som slet ikke er der. Personalet oplyser at det blev fjernet for flere år siden. Mem billederne er der stadigvæk. Meget skuffende når man kører hele vejen fra Danmark for at komme frem til et tom plads.
Stayed 1 night in Jul 2025

6/10 Okay

Vibe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spredningen til 3 person var en meget dårlig sofa
Stayed 1 night in Jun 2025

8/10 Good

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

ICB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer vriendelijke personeel, erg vriendelijk voor de hond. Nette badkamer, iets verouderd, kleine douche ruimte. Wij vonden de bedden iets te hard, maar als je daarvan houdt dan is het prima. Kamers hebben een balkon met uitzicht op de bergen.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Katrin

Traveled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Gert

Liked: Cleanliness, property conditions & facilities, room comfort
Godt hotel til en overnatning god morgenmad
Stayed 1 night in Oct 2024

10/10 Excellent

Matthias

Stayed 1 night in Sep 2024