Well decorated ... but the room I paid extra for was for four adults and one child. In all reality it barely could accommodate twould adults and one child. Thank goodness we were only staying one night to sleep over prior to visiting Legoland. Photos were taken from angles to maximize the depiction ...
Great location when traveling from Billund. Staff at check in were great and offered to have something for breakfast for me prior to the opening of the normal hours. Restaurant was casual with great food and excellent service but fairly limited menu.
My husband booked a whole vacation online for our family for Legoland California...so we thought. On check-in day, we arrived at the hotel and found out that he had made a huge mistake while booking the hotel...he choose the Denmark location instead of the California location. We didn't get to stay ...
Rooms are tiny, no air-conditioning and window only open small amount. Airport location but long walk and no where to park the rental car.
My husband booked a whole vacation online for our family for Legoland California...so we thought. On check-in day, we arrived at the hotel and found out that he had made a huge mistake while booking the hotel...he choose the Denmark location instead of the California location. We didn't get to stay at the hotel in CA because they were booked and when we tried to call Denmark (because of the difference in time zone) they were closed. The next day Orbitz tried to call the hotel and get our full refund because they understood it was an honest mistake but Legoland Hotel in Denmark said no. They called us a no show and didn't care about our mistake. Thankfully, Orbitz was great and refunded us half of the amount because they understood the error. Even though they didn't have to help they did and for that I will remain a faithful Orbitz customer but I cannot believe Legoland Hotel didn't care at all. I hate to say it but this wouldn't have happened with Disney. We weren't asking for freebies or trying to trick anyone out of anything. It was a human error. The worst part is, our kid was super disappointed about not staying at the Legoland Hotel.
Well decorated ... but the room I paid extra for was for four adults and one child. In all reality it barely could accommodate twould adults and one child. Thank goodness we were only staying one night to sleep over prior to visiting Legoland. Photos were taken from angles to maximize the depiction of a much larger room ... very misleading.
The exterior of the hotel and the living room are very nice , good breakfast and nice staff, my complain is the room very small and very simple
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