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Mercure Bordeaux Aeroport

4.0 out of 5.0

Recent guest reviews

I love this hotel. Although I only ever stay for one night, prior to catching a flight home to the UK. The rooms are beautifully furnished and the staff are always helpful and friendly. Each time I've stayed, my room has been decorated entirely differently, no corporate cloning here! Always a nice meal in the restaurant but personally I would like to see more choice. However you would be completely spoilt for choice in Bordeaux which is just a few minutes away. I wholeheartedly recommend this Mercure hotel, that's why I keep coming back.

This cozy hotel is very home-like, it lets you feel invited to a villa with a small pool and a bar. Rooms are clean and vast, the team is friendly and clients-oriented. Even though we had our rooms booked for 3 nights only they kindly left us in our rooms for one more night (not to make us live between two Spanish families).

I stayed in this hotel twice. Once when arriving in Bordeaux and once the night before my flight out. The 1st night, I was just so pleased to have finished a 19 hour journey (includes drive to airport, flight, layover, and another flight) that a hot shower, food, and a bed were more than enough to make me happy, but by the second stay after spending time in 3 other 4-star hotels, I was more critical. The hot shower that I had so enjoyed the first night I realized had an absolutely treacherous tub, with the bottom very rounded. The food, was less that stellar. The room had no air-conditioning and absolutely NO mechanical way to get the hot steamy air from that hot shower out of the rather small room. I called the desk to ask about the air-conditioning. I got the very typical answer, that the air had been turned off for the season. I asked if there was at least a fan option. The answer, “No, but you can open the window.” That might have been a reasonable answer, if I wan’t a few hundred feet from an extremely busy highway loaded with diesel fume belching, noisy vehicles and within a mile or two of a noisy airport. And I have always had an issue with European hotels that claim to be four star and turn the air-conditioning on and off on an arbitrary schedule that doesn’t consider the actual temperature. Overall, I suppose it’s an OK place for a night in-between arriving or exiting the area via the airport, but it’s certainly NOT worthy of four stars.

Professional and friendly staff that gave me all the info I needed as I had been to Bordeaux before but was driving through. I though being so close the airport would have been noisy and expensive to reach the city centre. My bad. Firstly, the bus stop was literally 5 mins walking distance from the hotel and only €1.60. Very organised as the bus has a sign stating every stop and I just followed the map and info the receptionist gave me. After a great night in Bordeaux I returned by bus at about 1am and had a great sleep. Comfortable bed, cosy room and clean. Breakfast is extensive and you can make your own omelette. I felt right at home.

It’s a shame, it is a very nicely, recently renovated hotel that claims to be non-smoking, but basically encourages smoking. Yes, there are no smoking signs all around, including on many of the room doors, but many doors don’t have the sign....and the rooms have ashtrays in them!! At night, the hallway on the 2nd floor reeked of smoke! My friend’s room ashtray had a little no smoking sign in it.....the one in my room did not (and it looked used). Maybe it’s a coincidence that my door didn’t have the no smoking sign on it. I went downstairs to complain I was put in a smoking room and that’s when I was told the entire hotel is non-smoking. I asked the obvious question, why is there an ashtray in my room?? And the answer was Accor requires they put them in the rooms. Seems very odd to me!! They declined to send someone to the floor to smell the smoke in the hallway. I will say my room thankfully did not smell of smoke, but that really isn’t the point, is it. One additional note, I am an AccorHotels gold member...I asked and was told I was upgraded (one of the gold benefits) but it was not true....I had the exact same room as my friends who booked the cheapest room. I find that extremely unprofessional.

Visited here with friends and found hotel to be a very pleasant hotel. Arrived just 5 min before restaurant closed but no problem getting meal which was really tasty. Wine list very good with some great value Bordeaux wines. Rooms very comfortable and clean. Breakfast very well presented. Overall a place we would stay again.

This hotel is close to the airport. You can walk on a sidewalk in less than 10 minutes. It's location may facilitate taking a rental car back the night before and walking or using their shuttle which runs every 30 minutes starting at 5:30 AM. The hotel is average, but adequate for a one night stay. Breakfast was exceptional. The only problem was a lack of staff in the bar and restaurant in the evening which resulted in long waits for service. Bordeaux airport security is typical. Be prepared to arrive an hour earlier than boarding time for your flight.

Recently refurbished. Modern furnishings, good sized room. Couple of minutes from airport. Plenty of free car parking. 30 minutes from city centre. Well priced restaurant menu - can recommend the Grande Salade - it really is grande and delicious!

Having stayed in the hotel before my flight the following day, I can honestly say that is a well located hotel 500m from the terminal. Called the hotel when I landed for the free shuttle which took about half hour to arrive, pretty long wait considering its only 5 mins away. The gentleman at the reception was really lovely, already had me checked in with my room key already and waiting. Amazing! The rooms could do with a bit of a refurb as they look dated and tatty. My aircon wasn't working and I was to tired to go downstairs and ask for it to be fixed, so my problem at the end of the day. The bathroom was nice and had shampoo etc. All in all, I would stay here again

Nice clean business hotel, decent food but impersonal service. Cleaners scooped up my favourite Amazon River t-shirt bought in Peru last year. I asked for it and got no response, finally, as I left I asked for details and was promised they would contact me and despite emailing the hotel several times I have had no response. Now a fine bamboo $50 t-shirt from a place I will never visit again might not be important to them , it is important to me and I am very cross that I received neither an apology nor compensation. Be advised, use this hotel for parking or staying one night but do not expect any customer care.

1 Avenue Charles Lindbergh Merignac Gironde

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a mile (2 km) of Golf Practice Academy, Mercure Bordeaux Aeroport is within 3 miles (5 km) of Circuit Bordeaux Merignac. This 149-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. It's near the airport and also close to Bordeaux Technowest and Zoo Bordeaux-Pessac.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start weekdays with buffet breakfast, available for a fee from 5:30 AM to 10:00 AM.


Rooms

All 149 soundproofed rooms feature minibars, coffee makers, and free newspapers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are also available.


Property features

At Mercure Bordeaux Aeroport, guests have access to an outdoor pool, free WiFi in public areas, and 15 meeting rooms. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include conference space, a business center, and a seasonal outdoor pool.

Room options

Superior Room, 1 Double Bed

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 404 reviews