I didnt like no action everyday to knock the door or call the phone what is the need the customer esp towel or blanket everyday to change it
Nice hotel, but I was surprised that my room did not have hot water in the shower. Very nice and polite staff always willing to help.
So this hotel is located right on white beach. From the map it seems a little far from the action but it is in a perfect location. For the price I think it was a good value. We paid about 2500peso a night, but it was during holy week so things where more expensive. The hotel is a little dated but the rooms are big and the beds where nice and soft. It also had nice strong water pressure in the shower. Now for the the minor issues: Included in our stay was breakfast for 2 people, we had 3 in our group. Breakfast is 600p and definitely nothing special. I only woke up and had it once but it's ok 3/5. You can find a really nice breakfast near by for a little less. Same thing with the pool. We only used it once and there was no one there. When we went in they asked for our room number and you are allowed 2 pool passes pee day per person. So they wanted to charge another 600p per person. The pool is not that nice so our friend got out. We did not get charged. The pool is a 3/5. I had dinner by the pool and I got a really decent bacon burger for 500p. It was at least 8 to 10oz patty with American bacon. I would have gotten it again. My friend local friend came by the hotel 2 days for dinner and drank in our room for a while. During check out they tried to charge us 2000p for her. But we didn't pay that. Also for having a 3rd person they tried to charge us and extra 1300p per day. We didn't pay that either. Also there was 8k p refundable deposit which is high .
No hot water in shower, pool dirty, can't connect to weak wifi signal in the room, hotel location not great because the path it takes to get there can't fit a tricycle so have to get dropped off half way there and walk with luggages. Also, taking taxi from there is a hassle because we have to walk out to main road which takes 10mins.
We stayed in a penthouse suite. The room lights was so dim we had to ask for them to change the bulbs. Wifi signal in the room was weak, we can't connect to it using two different phones (Samsung Galaxy s6, Nexus 6). Breakfast not that great. We have to ask for a safety deposit box because there wasn't one in our room. The swimming pool was dirty, not maintained, outdated, and half full so no one swimming in it. The worst thing was there was no hot water and not much water coming out of the shower. We told them about it and they send someone to fix it. Next time we shower, it wasn't fixed. Told them again on second day, they try to fix it again, still not fixed. On 3rd day, we can't take it anymore showering with cold water so we left even though we booked for 4 nights because it was ruining our honeymoon. Also, it's far from main road where you get dropped off by taxi so had to walk with luggages for 10 mins before you can get to the hotel.
The pictures online look awesome; but the reality is that the hotel is old and overpriced. The rooms stinks, the furniture is old and the A/C barely works. Brand hotel name only... Not worth the money. Felt like staying at a Motel.
Crown Regency Beach Resort places you within a 5-minute walk of popular attractions such as D'Mall Boracay and Station 2. This 87-room, 4-star resort has a restaurant, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Local cuisine breakfast is offered for a fee each morning from 6 AM to 10 AM.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, refrigerators, and electric kettles are also standard.
Guests staying at Crown Regency Beach Resort enjoy an outdoor pool, a children's pool, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for PHP 1200 per person one-way, as well as an airport shuttle. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a conference center, a business center, and free newspapers.
I didnt like no action everyday to knock the door or call the phone what is the need the customer esp towel or blanket everyday to change it
Nice hotel, but I was surprised that my room did not have hot water in the shower. Very nice and polite staff always willing to help.
So this hotel is located right on white beach. From the map it seems a little far from the action but it is in a perfect location. For the price I think it was a good value. We paid about 2500peso a night, but it was during holy week so things where more expensive. The hotel is a little dated but the rooms are big and the beds where nice and soft. It also had nice strong water pressure in the shower. Now for the the minor issues: Included in our stay was breakfast for 2 people, we had 3 in our group. Breakfast is 600p and definitely nothing special. I only woke up and had it once but it's ok 3/5. You can find a really nice breakfast near by for a little less. Same thing with the pool. We only used it once and there was no one there. When we went in they asked for our room number and you are allowed 2 pool passes pee day per person. So they wanted to charge another 600p per person. The pool is not that nice so our friend got out. We did not get charged. The pool is a 3/5. I had dinner by the pool and I got a really decent bacon burger for 500p. It was at least 8 to 10oz patty with American bacon. I would have gotten it again. My friend local friend came by the hotel 2 days for dinner and drank in our room for a while. During check out they tried to charge us 2000p for her. But we didn't pay that. Also for having a 3rd person they tried to charge us and extra 1300p per day. We didn't pay that either. Also there was 8k p refundable deposit which is high .
No hot water in shower, pool dirty, can't connect to weak wifi signal in the room, hotel location not great because the path it takes to get there can't fit a tricycle so have to get dropped off half way there and walk with luggages. Also, taking taxi from there is a hassle because we have to walk out to main road which takes 10mins.
We stayed in a penthouse suite. The room lights was so dim we had to ask for them to change the bulbs. Wifi signal in the room was weak, we can't connect to it using two different phones (Samsung Galaxy s6, Nexus 6). Breakfast not that great. We have to ask for a safety deposit box because there wasn't one in our room. The swimming pool was dirty, not maintained, outdated, and half full so no one swimming in it. The worst thing was there was no hot water and not much water coming out of the shower. We told them about it and they send someone to fix it. Next time we shower, it wasn't fixed. Told them again on second day, they try to fix it again, still not fixed. On 3rd day, we can't take it anymore showering with cold water so we left even though we booked for 4 nights because it was ruining our honeymoon. Also, it's far from main road where you get dropped off by taxi so had to walk with luggages for 10 mins before you can get to the hotel.
The pictures online look awesome; but the reality is that the hotel is old and overpriced. The rooms stinks, the furniture is old and the A/C barely works. Brand hotel name only... Not worth the money. Felt like staying at a Motel.
Dear Sir/Madame, Warm Greetings from Crown Regency Beach Resort! We are overjoyed to know that you are satisfied with your stay. We appreciate your gracious commendation of our resort’s notable aspects such as our location, and spacious room. Moreover, your observations are well noted as this help us focus on areas that need improvement. Thank you for your detailed review of your stay at Crown Regency Beach Resort. Honest views from a guest like you are always welcome and appreciated. We look forward to have you again and for the opportunity to serve you better at our hotel. Sincerely Yours, Jenesis Marketing Communications Team