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The Highlands at Sugar by Capital Vacations

3.0 star property
Comfortable apartment near Sugar Mountain Resort

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Photo gallery for The Highlands at Sugar by Capital Vacations

Fridge, microwave, oven, stovetop
Property grounds
Exterior
Apartment, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets
Flat-screen TV, fireplace

Reviews

8.2

Very good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Washer
    WasherWasher
  • Barbecue grill
    Barbecue grillBarbecue grill
  • Pool
    PoolPool
  • Gym
    GymGym
  • Parking included
    Parking includedParking included

Check-in time

4:00 PM

Check-out time

10:00 AM

Explore the area

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604
  • Popular LocationSugar Mountain Resort13 min walk
  • Popular LocationHawksnest Tubing Park19 min drive
  • Popular LocationGrandfather Mountain22 min drive
  • AirportTri-Cities, TN (TRI-Tri-Cities Regional)79 min drive

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Exterior
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About the neighborhood

Banner Elk

Located within a leisurely stroll of Sugar Mountain Resort, The Highlands at Sugar by Capital Vacations is within a few miles (5 km) of Sugar Creek Gem Mine. This 57-room, 3-star apartment building has an indoor pool along with free in-room WiFi and free self parking.
View more Apartments in Banner ElkOpens in a new window

What's nearby

  • Sugar Mountain Resort - 13 min walk
  • Hawksnest Tubing Park - 19 min drive
  • Land of Oz - 21 min drive
  • Grandfather Mountain - 22 min drive
  • Beech Mountain Resort - 22 min drive

Getting around

  • The preferred airport is Tri-Cities, TN (TRI-Tri-Cities Regional): 80-min drive, 56.5 mi/90.8 km.

Restaurants

  • ‪Beech Mountain Brewing Company - ‬23 min drive
  • ‪5506' Bar - ‬21 min drive
  • ‪Blind Elk Tap Room Banner Elk - ‬11 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Banner Elk Cafe - ‬11 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar by Capital Vacations

Comfortable apartment near Sugar Mountain Resort
Guests staying at The Highlands at Sugar by Capital Vacations enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Additional amenities include a spa tub, an arcade/game room, and laundry facilities.
Each apartment is heated and features a kitchen and a balcony. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a fireplace, and a coffee maker. Housekeeping is not available.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Indoor pool
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • No housekeeping service
  • Phone
  • Restaurant dining guides
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 57 units

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-5 PM
  • Check-out: 10 AM
  • Minimum check-in age: 25
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a first aid kit.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar by Capital Vacations Apartment
The Highlands at Sugar by Capital Vacations Banner Elk
The Highlands at Sugar by Capital Vacations Apartment Banner Elk

Frequently asked questions

What's there to do near The Highlands at Sugar by Capital Vacations?

This apartment is located in Banner Elk within a short 13-minute walk of Sugar Mountain Resort. You'll also find Grandfather Mountain State Park and Watauga River within a short drive.

Will I be able to park at this apartment?

Yes, self parking is offered for free at the apartment.

Does The Highlands at Sugar by Capital Vacations have a casino on the premises?

No, The Highlands at Sugar by Capital Vacations doesn't have a casino.

Will I find an indoor pool at The Highlands at Sugar by Capital Vacations?

Yes, this apartment has an indoor pool along with a spa tub.

What do couples enjoy most about The Highlands at Sugar by Capital Vacations?

Amenities that appeal to couples at this apartment include a fireplace, a kitchen, and a separate bath and shower.

Are there hot tubs at The Highlands at Sugar by Capital Vacations?

Yes, this apartment has a spa tub.

Does The Highlands at Sugar by Capital Vacations have a restaurant with a breakfast menu?

No, The Highlands at Sugar by Capital Vacations doesn't have a restaurant that serves breakfast.

Will The Highlands at Sugar by Capital Vacations allow pets to stay for free?

No, pets aren't allowed at The Highlands at Sugar by Capital Vacations though service animals are welcome.

Are there rooms with balconies that I can book at The Highlands at Sugar by Capital Vacations?

Yes, every apartment at The Highlands at Sugar by Capital Vacations comes with a balcony.

The Highlands at Sugar by Capital Vacations Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 289 out of 668 reviews" "
Rating 8 - Good. 221 out of 668 reviews" "
Rating 6 - Okay. 85 out of 668 reviews" "
Rating 4 - Poor. 43 out of 668 reviews" "
Rating 2 - Terrible. 30 out of 668 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Billie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Charming place to stay and hit the slopes.
Stayed 3 nights in Mar 2024

10/10 Excellent

Donald

Liked: Cleanliness, room comfort
Stayed many times. Great price for spectacular view
Stayed 3 nights in Apr 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The travel up to Highlands is well marked. Staff at the front desk was very pleasant and helpful. For a couple travelling the accommodations are roomy and the bed comfortable. My only feedback is to label the light switches and the heater dials.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bridgette

Traveled with family
Liked: Cleanliness, room comfort
LOVE IT HERE!
We had an amazingly wonderful stay here in Unit 106B. The views are breathtaking and the staff was beyond friendly and inviting! We will definitely be coming back!
Stayed 5 nights in Mar 2024

8/10 Good

Katelyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness
This is wonderfully located to access both Sugar and Beech Mt. The staff was absolutely amazing and wonderful to do business with. The property is older but has such beautiful views and the size of the apartments are huge. I wish I had booked directly instead of through Expedia.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hester

Liked: Cleanliness, property conditions & facilities
Polly was kind enough to move me to a quieter unit, so I could work on my book. It took them some trouble and extra cleaning. What a kind extra mile!
Stayed 3 nights in Mar 2024

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities
The cost was comparable to other places in the area. We chose it for the amenities. The game room and puzzle areas they provided were a big hit with our young boys. The fooseball and ping pong equipment was definitely well used but that actually made us more comfortable in allowing our 4 and 7 year old to use them. They also had two gaming consoles that the kids thought were the greatest. This added huge value to our stay as it was fun and free activity right on property for evenings when we wanted to 'take it slow'. The property is dated. We are aware they are in the process of updating units but we couldn't tell if ours was considered "updated" or not because some things seem to be new (bathroom fixtures, etc.) but other items like flooring and firniture seemed worn or older styles. The staff was extremely helpful. Overall the stay was good. Our kids had a great time and we were so close to Sugar Mountain snow tubing/skiing and the Alpine Wilderness Coaster.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elliott

Liked: Cleanliness, room comfort
Nice cozy place
Great property in a great location. The unit was clean, roomy and comfortable. My only complaint is the strict checkout time. We were really hoping to get an extra 30 minutes to check out but management was unable to accommodate us. We ended up leaving some valuables behind as we were rushing out the door.
Stayed 2 nights in Mar 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and we liked that there was no one above us. The apartment had all of the amenities we could ask for.
Stayed 3 nights in Mar 2024

4/10 Poor

Eric, STONE MOUNTAIN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a a major update BADLY! Our rental had paint chips falling from the ceiling! Overall and for the price paid for this rental the property management should fix this space up and bring it up to date! This place feels like you stepped back into the late 70's...
Stayed 2 nights in Mar 2024

8/10 Good

balaji

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandon

Loved the view and the fireplace. Clean useful
Stayed 3 nights in Feb 2024

10/10 Excellent

William, South Windsor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jon

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Layla

Traveled with group
Liked: Cleanliness, room comfort
Such a cozy nice stay!
Stayed 3 nights in Feb 2024

6/10 Okay

DAVID

Traveled with group
Close to slopes and spa/pool and game area were nice.
Stayed 2 nights in Feb 2024

8/10 Good

Danielle

Traveled with family
Stayed 2 nights in Feb 2024

10/10 Excellent

Darlan

Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. Beautiful Mountain views
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, room comfort
A great stay
We had an amazing stay over the weekend and after a long day of snowboarding it was great to have the jacuzzi open late night when I needed it most. I would highly recommend this place.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great skiing and restaurants, very nice condo with nice staff.