Unfortunately after I went to my room, it was the same room I complained about previously. Lighting was extremely poor, It was dark even with all the lights on. Most of the desk was taken up with the coffee maker and ice bucket. The counter around the sink in the bathroom was so small there was hardly enough room for my toiletry kit. I have stayed at this hotel 10 times are more because it is convenient and the staff is always great. Not sure I will be staying here again.
Room never cleaned in 4 days even after calling front desk twice
Staff were friendly and the location is ver convenient
Poor lighting in the room, sparce furnishings as the desk was cluttered with the coffee maker, ice bucket, etc. Had to put it on the floor to have room for my lap top. Bathroom counter small with no room for my toiletry kit. No table, no sheers on the window. Couldn't take a shower as there was no hot water. bed was great as was breakfast but overall a very disappointing stay.
Friendly staff. Near amenities.
Good location.
Clean updated
Great…just needs refrigerators.
This hotel has very old AC units that don't have an AUTO function. The unit that we had in our bedroom was soooooo noisy that we couldn't sleep the first night. We couldn't change the bedroom so, we ended buying a heater (portable) at Walmart and the hotel gave us more blankets. Not recommendable - Looking forward to a refund.
Front desk staff were awesome ... friendly and helpful!
Perfectly located and very clean! I really enjoyed that the windows cracked open, it was a beautiful day for it.
Exceptionally priced for cleanliness, staff, & breakfast buffet.
Clean, convenient accommodations. One elevator was not working so caused some slight delays in the morning.
I liked the location and value. The parking lot was a little funky because it was against a hill. It would be good to put another entrance in the back.
Boone Mall is within a mile (2 km) of Holiday Inn Express Boone, an IHG Hotel, and other popular sites like Appalachian State University are within a couple of miles (3 km). This 129-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 7:00 AM to 9:00 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.
At Holiday Inn Express Boone, an IHG Hotel, guests have access to an outdoor pool, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
Unfortunately after I went to my room, it was the same room I complained about previously. Lighting was extremely poor, It was dark even with all the lights on. Most of the desk was taken up with the coffee maker and ice bucket. The counter around the sink in the bathroom was so small there was hardly enough room for my toiletry kit. I have stayed at this hotel 10 times are more because it is convenient and the staff is always great. Not sure I will be staying here again.
Room never cleaned in 4 days even after calling front desk twice
Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We love hearing back from all of our guests. Thank you for letting me know about your room not being serviced. I will be sure to talk to my housekeeping staff to find out what may of happened. Please remember that even if you ask for housekeeping service if you have your do not disturb sign on your door our housekeeping staff are not allowed to enter. Some guest get confused my this and think that even if the DND sign is on the door if they have asked for service it will be completed. I do hope that you will give us another opportunity to serve you again in the future when you are back in town.
Staff were friendly and the location is ver convenient
Thank you for taking the time to provide feedback in regards to your recent stay with us. We love hearing back from all of our guests. We look forward to seeing you again soon when you are back in Boone, NC.
Poor lighting in the room, sparce furnishings as the desk was cluttered with the coffee maker, ice bucket, etc. Had to put it on the floor to have room for my lap top. Bathroom counter small with no room for my toiletry kit. No table, no sheers on the window. Couldn't take a shower as there was no hot water. bed was great as was breakfast but overall a very disappointing stay.
Thank you for taking the time to provide some feedback in regards to your recent stay. I am sorry to learn that you were not 100% satisfied with your stay with us. I hope that you will give us another opportunity to serve you again in the future.
Friendly staff. Near amenities.
Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We look forward to seeing you again soon.
Good location.
Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We love hearing back from all of our guests. We look forward to seeing you again soon when you are back in Boone, NC
Thank you for taking the time to provide feedback in regards to your recent stay with us. We love hearing back from all of our guests. We hope that you will give us another opportunity to serve you again in the future when you are back in town.
Clean updated
Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We love hearing back from all of our guests. We look forward to serving you again soon when you are back in Boone, NC.
Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We love hearing back from all of our guests. I am delighted to know that you enjoyed your stay with us. We look forward to seeing you again soon when you are back in Boone, NC.