Hotel Dene & Conference Centre

3.5 star property

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Photo gallery for Hotel Dene & Conference Centre

Terrace/patio
Exterior
Breakfast and dinner served
Reception
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Place, Casino Dene
    ‪6 min walk‬
  • Place, Kinosoo Ridge Ski Resort
  • Place, Cold Lake Marina
    ‪15 min drive‬

Room options

Standard King

9.4 out of 10
Exceptional
(38 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

North America

What's nearby

  • Casino Dene - 6 min walk - 0.4 miles
  • Cold Lake Energy Centre - 12 min drive - 10.6 miles
  • Cold Lake Marina - 15 min drive - 12.8 miles
  • Cold Lake Provincial Park - 20 min drive - 14.3 miles
  • Moose Lake Provincial Park - 33 min drive - 35.3 miles

Restaurants

  • ‪7-Eleven - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Beantrees Cafe - ‬8 min drive
  • ‪Original Joe's - ‬8 min drive
  • ‪Tim Hortons - ‬7 min drive

About this property

Hotel Dene & Conference Centre

Guests of Hotel Dene & Conference Centre enjoy a casino, an indoor pool, and a 24-hour gym. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour gym
  • 40 slot machines
  • 5 gaming tables
  • Billiards/pool table
  • Casino (25,000 square feet of space)
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 16 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 26.25 per pet, per night
  • Dogs only
  • 2 total (70 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A damage deposit of CAD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 26.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Frequently asked questions

Is a free cancellation option available at Hotel Dene & Conference Centre?

Hotel Dene & Conference Centre offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

Will I be able to park at Hotel Dene & Conference Centre?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Dene & Conference Centre have a casino at the property?

Yes, Hotel Dene & Conference Centre has a casino that's 25000 square feet and includes 5 gaming tables, 40 slot machines, and a VIP room.

Will I find an indoor pool at Hotel Dene & Conference Centre?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hotel Dene & Conference Centre good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Dene & Conference Centre?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Dene & Conference Centre have a restaurant that serves breakfast?

Yes, Hotel Dene & Conference Centre serves free full breakfasts at BirchBark Bistro each morning.

Will Hotel Dene & Conference Centre allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Dene & Conference Centre for a fee of CAD 26.25 per pet, per night.

Does Hotel Dene & Conference Centre have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Hotel Dene & Conference Centre?

No, there aren't any guestrooms with balconies at Hotel Dene & Conference Centre.

Does Hotel Dene & Conference Centre have a wedding venue?

Take advantage of the wedding venue at Hotel Dene & Conference Centre if you plan to say "I do" during your trip.

Reviews

Hotel Dene & Conference Centre Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 311 out of 520 reviews
Rating 8 - Good. 138 out of 520 reviews
Rating 6 - Okay. 29 out of 520 reviews
Rating 4 - Poor. 20 out of 520 reviews
Rating 2 - Terrible. 22 out of 520 reviews

Reviews

8/10 Good

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is always delicious
Stayed 2 nights in Aug 2025

10/10 Excellent

florentina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprised, when my husband and I entered the room smells so good, it was very beautiful, the ambiance of the room is so loving, feeling so lovely. I would love to comeback most definitely. The front desk samira is pretty, lovely and very nice and accommodating. Food was great, fruits are fresh, coffee is hot and fresh too. The hotel location is amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, beautiful room, free breakfast nice.
Stayed 1 night in Aug 2025

6/10 Okay

sarah

Liked: Staff & service
I stayed with my children, unfortunately the pool was under renovations, no child friendly place to eat, no microwave in our room, what looked like puke on the bottom of the bed frame, and if you want to have a bath and a shower at the same time? No problem because the tub backs up!
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Amenities
Very nice, clean and very spacious. Frost desk was very accommodating. Be back and highly recommended for a friend.
Stayed 1 night in Aug 2025

8/10 Good

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 8 nights in Jul 2025

8/10 Good

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people guess,employees
Stayed 9 nights in Jul 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Great everytime
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes close to the casino
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night stay

It was an amazing hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Great place to stay
Stayed 1 night in Aug 2025

8/10 Good

duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

lhea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Christian

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service
Says pool and hot tub but not in working order
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Stayed 2 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Great hotel and casino. Only one complaint was there was no cold water in the room, only hot water.
Stayed 1 night in Aug 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

asiya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Daunine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when in/around Cold Lake.

Great stay, great price, great hotel. Just minutes outside of Cold Lake and right next door to casino, restaurant and gas station.
Stayed 1 night in Jun 2025

6/10 Okay

Herman

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025